Updated May 30, 2023
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Top Review Highlights by Sentiment
- "people are great and fun" (in 240 reviews)
- "The money is good because most of the time people come to TopGolf to celebrate something." (in 160 reviews)
- "It’s such a fun place to work and benefits are great" (in 127 reviews)
- "The job was overall very fun and the coworkers were great" (in 113 reviews)
- "The culture was great and always allowing the associates to show their edgy spirit through dress up days and being unique individuals" (in 108 reviews)
- "Bad Management and Even Worse Coaches" (in 333 reviews)
- "Long hours and the checking out process at the end of your shift can take 30 minutes to an hour." (in 249 reviews)
- "You can make $12 during a 9 hour shift and the managers don't care." (in 135 reviews)
- "Not valued as an employee and low pay" (in 134 reviews)
- "blatant favoritism and weird hours" (in 63 reviews)
Ratings by Demographics
This rating reflects the overall rating of Topgolf and is not affected by filters.
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- Parent or Family Caregiver
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- Former Employee, more than 5 years★★★★★Featured Review
Great place to workJul 15, 2022 - Bayhost Shift Lead in Jacksonville, FLRecommendCEO ApprovalBusiness Outlook
-make great money -make friends that are like family -opportunity to grow -high-volume & stay busy -flexible schedule
-can be stressful if you can’t handle high volume or multitaskingContinue reading
- Former Employee★★★★★
Great company to work for very little negativesMay 16, 2023 - Hospitality ManagerRecommendCEO ApprovalBusiness Outlook
Great company to work for.
Its all about who you know.
- Former Employee, more than 5 years★★★★★
I loved my job until I didnt.May 4, 2023 - Server, Bartender in Birmingham, ALRecommendCEO ApprovalBusiness Outlook
Atmosphere is fun. Pay is good if you grind full time. Many, many employees so coverage isn't very hard. They offer benefits for part time. Employee appreciation days.
Hours are long, your out time isn't your out time. Management is constantly swapping out so you never really can form a good relationship with your department head. Sometimes the managers will choose the customer over you, even if they are disrespectfully out of line. I'll never forget when I had a customer try to put his hands on me and they comped his food and gameplay lol and said I was probably being rude. Pretty big lack of communication in management and they blame their faults on us. There is also extra work you will be doing like hard labor and full banquet and event setup. Including moving 50+ pound furniture and decor and the compensation doesn't always feel like it was worth it. The great relationships you make there can go out the window, as soon as you make a mistake. No matter how much you sacrifice for them. It's not just a serving job, you will be doing other peoples job as well because they don't feel like it on a daily basis. If you ever want to take a vacation after being overworked, more than likely your next schedule will be terrible and it usually seems petty.Continue reading
- Current Employee, less than 1 year★★★★★
MehMay 7, 2023 - Bay Host/ServerRecommendCEO ApprovalBusiness Outlook
Ok pay, usually great people to work with. Pretty easy to pick up shifts and work more if you want to.
Management is horrible and they don't treat you like people, or have any respect for you as a human being. For as long as I've worked there the DO doesn't even know my name. Also if you do want to pick up another shift, but you also have another pay code like Caddie or Food Runner, they can assign you other shifts you didn't want to pick up. Caddie and Food Runner pay is not worth it, especially food running. People call out all the time with little to no consequences, and no one ever seems to know what's going on regarding management. Unless you're maybe looking for a second job to make a little extra, I wouldn't work here.Continue reading
- Former Employee, more than 3 years★★★★★
Horrible Management/Decent PayMay 24, 2023 - Bayhost/Event Ambassador in Tampa, FLRecommendCEO ApprovalBusiness Outlook
Honestly. all of the coworkers made it worth it. I made lifelong friends working there. You can make good money if you have a good section, and it’s the easiest serving job you’ll ever have. You don’t run your own food, and barely run your own drinks.
Sometimes guests, will still for 4+ hours and not til you anything when you have a 4 bay section. It really sucks that there’s no cap. There’s a lot of favoritism with management and the lack of communication between the management really runs the place down. The hours are long 7-8 hours for a shift and there’s a lot of micromanaging.Continue reading
- Former Employee, more than 1 year★★★★★
It's okay, depending on your higher ups.Mar 21, 2023 - Golf Services in Dallas, TXRecommendCEO ApprovalBusiness Outlook
Decent pay, made some life long friends while I was there, pretty easy when you're at the desk.
I only got one raise in my two years working there, and it was 23 cents. All of my coworkers got 33. If you have managers or team leads who take their job too seriously it isn't as fun as they say it will be. We were expected to be outside on the tee line at all times (even if it was 100 degrees outside) when guest running, even if there were two people at the venue. If we missed checking in one table they made it seem like the world would end. Never will understand why they expected us to sign people in, especially when 90% of the time they knew what they were doing and if they didn't they would ask for help. Also, guest services signing them in made us look like their server and then it was a hassle trying to tell them that I couldn't even put in a drink order. Most of the people who work here part time are unreliable and everytime you work there is a new person in and one person gone because people are always quitting. I honestly wouldn't work here unless you're in high school or college or just really need the money.
- Current Employee★★★★★
Loved TopgolfMay 30, 2023 - Bayhost/Event AmbassadorRecommendCEO ApprovalBusiness Outlook
Loved working there great staff
There aren’t any!! It’s great
- Current Employee, more than 1 year★★★★★
Abusive ManagersApr 26, 2023 - Host in Richmond, VARecommendCEO ApprovalBusiness Outlook
Get to hit golf balls for free.
You become programmed to beg for tips and look at people as walking dollar signs. The managers are bullies and try to be overly aggressive in order boss you around. I've seen employees literally get interrogated for not doing anything wrong but they want to make it seem like you did something incorrectly in order to keep pressure on you. 80 percent of the managers are obese and think it's cool to say "heard that". Also this place has a lot of gender confused people that don't want to be the sex they were born as. If you are one of them, you might likely get hired here but I am not sure of at other locations.Continue reading
- Current Employee★★★★★
Great workMay 22, 2023 - Scrum MasterRecommendCEO ApprovalBusiness Outlook
Dynamic and integrity-driven Scrum Master with experience in overseeing and coordinating development functions that meet demanding time restraints and exceed all expectations. Demonstrated ability to lead and coach scrum teams while planning, directing, and executing technical and software projects within defined scope and budget. AGILE METHODOLOGIES (SCRUM & KANBAN) | PRODUCT DEVELOPMENT | SPRINT PLANNING | COACHING
Dynamic and integrity-driven Scrum Master with experience in overseeing and coordinating development functions that meet.
- Current Employee, more than 3 years★★★★★
Great first jobMay 22, 2023 - Server in Edison, NJRecommendCEO ApprovalBusiness Outlook
I worked there for 3 years and honestly, as a high schooler and college student it was a great opportunity. Good money, flexible days to work, great community, friendly enviornment
poor communication between management and staff, High turn-over so people are not always properly informedContinue reading
Topgolf Reviews FAQs
Topgolf has an overall rating of 3.6 out of 5, based on over 3,457 reviews left anonymously by employees. 69% of employees would recommend working at Topgolf to a friend and 56% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.
69% of Topgolf employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Topgolf 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Topgolf to be career development, culture, benefits and the cons to be diversity and inclusion, work life balance, management.