Topgolf Employee Reviews about "topgolf"

Updated Dec 10, 2020

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3.8
75%
Recommend to a Friend
82%
Approve of CEO
Topgolf CEO, Topgolf Entertainment Group and Topgolf USA Dolf Berle
Dolf Berle
416 Ratings
Pros
Cons
  • "LONG HOURS and crappy management(in 128 reviews)

  • "There are so many departments in one Topgolf location that communication is either amazing or not the best between departments about their associates(in 48 reviews)

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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "topgolf"

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  1. Featured Review

    "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Topgolf full-time for more than 3 years

    Pros

    the people at Topgolf are great

    Cons

    cant think of any cons

  2. "Know tech"

    5.0
    Current Employee - TI Lead in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Topgolf full-time for more than 3 years

    Pros

    You have all the resources to work at TopGolf

    Cons

    Sometimes management don’t care what you do at work


  3. "Good fun working environment with poor management"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bayhost in The Colony, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Topgolf full-time for more than 3 years

    Pros

    The environment and energy of coworkers. A very fun and open place to serve. The money is good because most of the time people come to TopGolf to celebrate something. So they don't mind shelling out upwards of $250 to have a good time. This is good for you, the server because that is more money in your pocket. In terms of serving it is actually one of the easier server jobs in the industry. TopGolf gives you plenty of resources as a server. They provide the entire floor with 3-5 drink runners a night that handle fountain and alcoholic drinks. So what does that mean for you? You get to spend more time with your guests upselling them on food and alcohol! It really is a good system when you have the right amount of people per demand. The people you work with are very energetic. It is a very young and enthusiastic group of people at TopGolf. But that is what makes it fun, you will make friends at the top golf. Because there are so many different people you will see on a daily shift, it is super easy to get acquainted and friendly with your coworkers.

    Cons

    The management can be spotty at best, the shifts can belong, and politics is an ongoing tool for advancement. The management at Topgolf is not great. The managers are metrically focused instead of employee-centric. It shows in the way they communicate with the bay hosts, bartenders, and caddies. There will be times where you might have a completely dead section, which is very rare, and they will not cut you because "we might get a pop." Also, the managers tend to play favorites and routinely give certain people prime sections and routinely give other people lower-earning sections. You see, when TopGolf is full which is on Friday and Saturday EVERYBODY makes money. But when it is not full or a floor is not full, you want to be in a good section to make sure you make money. What the managers would do is, make sure you were in a good section, in the middle or somewhere close, so you can make money. I have on both sides of it, so I know it is true. The favoritism is definitely a part of the culture and if you play your cards wrong you won't make money.

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  4. "Great job but management sucks"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bartender in Norfolk, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Topgolf full-time for more than 3 years

    Pros

    Topgolf is a great company that cares about it's employees

    Cons

    The management at this location plays favorites and ignores actual hard work in favor of promoting their friends

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  5. Helpful (1)

    "Bittersweet"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Construction in Oswego, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Topgolf full-time

    Pros

    Topgolf provided a lot of opportunity for growth. Very much an equal opportunity establishment as far as initial hiring goes.

    Cons

    Professionalism was not always present at this establishment. Favoritism and special treatment were common and managers often fraternized with hourly employees in not-so-ethical ways.

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  6. "Great Opportunity"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Event Ambassador in Alpharetta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Topgolf part-time for more than 3 years

    Pros

    This is the best way to make money at the company, bar none.

    Cons

    TopGolf can be very intensive and it tends to take over your life.

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  7. "Fun environment, cool coworkers, a lot of crappy customers/managers"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bay Host (Server) in West Chester, OH

    I worked at Topgolf full-time for more than a year

    Pros

    Pretty easy in terms of serving jobs, all bay hosts have to do is interact with the customers in their section and input their orders into their tablet; food and drinks are ran to the tables by other workers. Usually pretty fun/interesting people working at Topgolf too, I'll give them props for having a pretty good hiring process that actually does hire people who get along with each other for the most part.

    Cons

    Shifts are pretty long, and you'll constantly be on your feet. And it's gonna get hot/cold depending on the time of year since most of the venue is outside. Management can also kinda suck, but it varies person to person; I've had some really great managers too.

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  8. "Great Company, Great Culture"

    5.0
    Former Employee - Event Ambassador, Bayhost, Trainer 

    I worked at Topgolf part-time

    Pros

    strong company culture, it really feels like a family working for Topgolf

    Cons

    varied income due to the nature of serving

  9. "Best job EVER!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barback in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Topgolf full-time for more than 3 years

    Pros

    Different than any place I have ever worked, culture is awesome, tons of fun, good pay, great benefits

    Cons

    Management staying true to the Topgolf way, 10+ hr shifts

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  10. COVID-19

    "A great company to work for."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Event Sales Consultant in Charlotte, NC
    Recommends
    Positive Outlook

    I worked at Topgolf full-time for more than 3 years

    Pros

    Topgolf has one of the best cultures.

    Cons

    COVID-19 is a challenge for Topgolf and all of the service industry

Viewing 1 - 10 of 123 English Reviews