Torchmark Reviews | Glassdoor

Torchmark Reviews

Updated June 5, 2017
113 reviews

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Full-time Part-time

2.7
Star Star Star Star Star
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Torchmark Co-CEO Gary Coleman & Larry Hutchison
Gary Coleman & Larry Hutchison
42 Ratings

113 Employee Reviews

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Pros
  • I returned 5 months later because I was unsatisfied with my new position and I missed the work environment at Torchmark (in 7 reviews)

  • Great Benefits, vacation, career advancement (in 6 reviews)

Cons
  • Upper management lacks ethics and doesn't know what they're doing (in 9 reviews)

  • expensive health insurance (2xs the market average - recommend getting benefits package details from HR before accepting any compensation terms) (in 5 reviews)

More Pros and Cons

  1. "Manager in Training"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Tacoma, WA
    Current Employee - Manager in Tacoma, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Torchmark full-time (More than a year)

    Pros

    Easy interview, professional work place

    Cons

    pay scale needs to be better outlined

    Advice to Management

    Consider greater incentives


  2. Helpful (5)

    "A very secure company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in McKinney, TX
    Current Employee - Anonymous Employee in McKinney, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Torchmark full-time (More than 5 years)

    Pros

    Stable company.
    Supportive management team.
    A large company but still personable.
    They try to do a lot for the employees. I feel appreciated.

    Cons

    Some of the cubicles are old and make the building look ugly.
    2% raise caps 2 years in a row. People will start leaving if this keeps up.
    The CAO creates a lot of friction within the company.

    Advice to Management

    It'd be much more productive to have the different departments working together to make the business better. The CAO likes to stir things up between the departments which creates friction and unnecessary stress.


  3. "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in McKinney, TX
    Current Employee - Customer Service Representative in McKinney, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Torchmark full-time (More than a year)

    Pros

    Really stable company that lets you transfer to other departments if desirable opportunities come up.

    Cons

    Strict adherence to time schedules and very little parking spaces.

    Advice to Management

    Let some representatives work from home.


  4. Helpful (1)

    "Solid Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in McKinney, TX
    Current Employee - Anonymous Employee in McKinney, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Torchmark full-time (More than 8 years)

    Pros

    Very stable company, with great long term goals!

    Cons

    Systems are a little outdated.


  5. Helpful (1)

    "Great Place to Begin your Career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in McKinney, TX
    Current Employee - Manager in McKinney, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Torchmark full-time (More than 5 years)

    Pros

    Awesome people and great work environment. Career advancement. Pension, 401k.

    Cons

    Compensation and benefits are lower than competitors.

    Advice to Management

    Continue employee engagement and acknowledgement. Continue employee development.


  6. Helpful (8)

    "Honest Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance in McKinney, TX
    Former Employee - Quality Assurance in McKinney, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Torchmark full-time (Less than a year)

    Pros

    Easy Work environment
    Allowed to wear jeans and t-shirts
    people are nice and friendly
    Pension Plan is nice
    Work and life balance is nice no one bugs you once it is time to go.

    Cons

    Old pay scale systems that are inadequate
    As well the Pay is not matched to other companies.
    ALOT of people leave due to inadequate pay in my department alone 7 people including myself left in 3 months.
    Inability to work with people if they are sick (only allowed 1 excused doctors note a period)
    You are timed how often you are not at the computer (yes including going to the bathroom)
    Very heavy on micro management
    Only a chosen few move up.
    "Never met the CEO so I can not give a good or bad rating on him"

    Advice to Management

    Pay the people who do all the tedious work that brings in the cash more money
    Relax on the micro management
    As stated in my Department I watched 7 people (including myself leave in 3 months) I know it is worse in other departments.


  7. Helpful (5)

    "pitiful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EMP in McKinney, TX
    Former Employee - EMP in McKinney, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Torchmark full-time (More than 3 years)

    Pros

    learn what NOT to do

    Cons

    horrible culture. good ole boy network. penthouse in one building/slaves in the other. terrible HR is not your friend. exec do not care. retaliation for all who tell or disobey.

    Advice to Management

    SMH


  8. Helpful (1)

    "Verifier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Mc Kinney, TX
    Current Employee - Customer Service in Mc Kinney, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Torchmark full-time (More than a year)

    Pros

    Close to home hours are good

    Cons

    Need more organized and structure

    Advice to Management

    Quit micromanagement more employees recognized


  9. Helpful (3)

    "Waste!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in West Orange, NJ
    Former Employee - Sales Associate in West Orange, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Torchmark full-time (Less than a year)

    Pros

    there aren't any pros for this company

    Cons

    commission only, not looking for managers. Was lied to. Hoodwinked.

    Advice to Management

    close the company


  10. Helpful (4)

    "IT Professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in McKinney, TX
    Former Employee - Software Developer in McKinney, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Torchmark full-time (More than 8 years)

    Pros

    I managed to hang on and learn some good skills in my tenure there for the better part of a decade to help me in my career moving forward. Not much overtime is required

    Cons

    * No sense of peer collaboration / teamwork, and it is not encouraged by management
    * No performance / merit incentives or other career improvement goals
    * Hostile work environment
    * Incompetent / ineffective management at all levels
    * HR is absolutely not an advocate for the employee whatsoever

    Advice to Management

    When a new executive comes in to manage a department, they should be quick to realize current problems within that department and fix them within a timely fashion before all their veteran people leave with 50% turnover within the first year.

    I would NOT recommend working at this place even to my worst enemy! There's plenty of other companies hiring nearby. I would work here only as a last resort...


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