Tory Burch Reviews | Glassdoor

Tory Burch Reviews

Updated July 20, 2017
361 reviews

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3.1
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Tory Burch
106 Ratings

361 Employee Reviews

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Pros
Cons
  • Work/life balance can be tricky during promo/and holiday (in 20 reviews)

  • Teams are very lean so there an be long hours (in 18 reviews)

More Pros and Cons

  1. "Incredible company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Nashville, TN
    Former Employee - Sales Associate in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tory Burch full-time (More than a year)

    Pros

    Great benefits and work environment!

    Cons

    Lowered price points create a devalue in high end product.

    Advice to Management

    Keep up the growth!


  2. "Tory Burch Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support Associate in San Marcos, TX
    Current Employee - Sales Support Associate in San Marcos, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tory Burch part-time (More than a year)

    Pros

    Family environment, fast paced, busy, mostly friendly customers

    Cons

    Last minute schedules, sometimes scheduled outside my availability, only 10 R/O a year.

    Advice to Management

    Get out schedules more than a few days in advance and give opportunities to work more with schedules.

  3. "Great high end retail job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BOH Associate/Support in North Las Vegas, NV
    Former Employee - BOH Associate/Support in North Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tory Burch full-time (More than 3 years)

    Pros

    The bonuses, perks, and benefits

    Cons

    No warehouse for our store location

    Advice to Management

    Nothing best management team I've ever had


  4. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support in Chicago, IL
    Current Employee - Sales Support in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great leadership
    Good pay
    Reputable brand
    Room for advancement

    Cons

    Work/life balance can be tricky during promo/and holiday

    Advice to Management

    none


  5. "In love"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in New York, NY
    Current Employee - Project Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tory Burch full-time (Less than a year)

    Pros

    Vacation time based on career experience, company has an amazing and aspirational core values, female owned business, employee appreciation. Excellent work life balance.

    Cons

    Every team and department has their own way of working. I can only speak for what I know and I love it.


  6. "This is a Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Marcos, TX
    Former Employee - Anonymous Employee in San Marcos, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Tory Burch part-time (More than a year)

    Pros

    Wonderful environment to work. Great people who care

    Cons

    There are really no cons to working here.


  7. Helpful (1)

    "IT Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    Pros

    Culture, employee discount, employee benefits

    Cons

    Salary, compensation, communication, work life balance, training

  8. Helpful (6)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tory Burch full-time (More than a year)

    Pros

    Employee Discount, Sales experience, fun coworkers

    Cons

    First, just so you know I'm not leaving this review out of spite; I willingly left Tory Burch after almost two years and I was that locations top sales person-
    Let me tell you the truth about working for Tory Burch: This company needs a major overhaul in how they treat associates. They want the moon and above from seasoned sales associates but micro manage them to pieces. You will feel like you have been overlooked or crossed by management and/or coorperate atleast 10 times while you work here. That feeling you will get of being inadequate is just because no matter how much you exceed numbers there is always something new for managers to nit pick. Oh-- and you will do all of this for 12 dollars an hour! Yup. The 3% commission is taxed so heavily you will probably still not be able to pay your bills so I guess take comfort in the fact that you get a discount off a bag you are already sick of looking at.

    As a sales associate you will have times where you feel like your brain is going to explode. You have clients texting you, calling you at the store and constant walk in foot traffic all while managers watch you on camera wondering why aren't you in shoes or has anyone helped that lady at sunglasses. When you think you just cant take it anymore you get a bad customer review because the poor customer you were helping in shoes didn't realize you are multitasking to the extreme and they felt like they didn't have your undivided attention-- then when you feel like youd rather bathe with a toaster then show up to work you get to have a "touch base" where they find something wrong with your otherwise perfect performance.

    By the time I left this company I would have taken a job ANYWHERE to get away.

    Advice to Management

    Start Valuing your employees. They are the vein of the business. ESPECIALLY your sales team: Tory Burch is not exclusive. When we leave so do those clients. Promote from within: Never should your current well performing associates feel like they are overlooked for people with lesser qualifications or feel like they are training their boss. It's insulting. Furthermore, the pay is mediocre at best. 12 dollars an hour for full time sales and we practically LIVE there is obnoxious. The sales team works even when they are off communicating with clients and the work simply does not match the pay.


  9. Helpful (7)

    "Not worth the headaches"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Tory Burch full-time (More than 3 years)

    Pros

    Great company benefits and generous discounts.

    Cons

    Management doesn't listen, HR never responds. You'll advance if you're someone who doesn't have a voice. There's a lot of unfairness and I've seen people get written up for being one minute late when in fact, management never opened the door to begin with.

    Advice to Management

    Listen to the concerns of your employees and shut down the unnecessary noise.


  10. "One of the best jobs I've ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Woodbury, NY
    Former Employee - Anonymous Employee in Woodbury, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tory Burch full-time (More than 3 years)

    Pros

    amazing culture, good career growth

    Cons

    there were no cons working here


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