Toshiba America Business Solutions Reviews | Glassdoor

Toshiba America Business Solutions Reviews

Updated September 16, 2017
199 reviews

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3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Toshiba America Business Solutions President and Chief Executive Officer Scott Maccabe
Scott Maccabe
13 Ratings

199 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in King of Prussia, PA
    Current Employee - Sales in King of Prussia, PA
    Recommends
    Positive Outlook

    I have been working at Toshiba America Business Solutions full-time (Less than a year)

    Pros

    Solid training and strong product line

    Cons

    Very competitive Industry and not a lot of unique features.

    Advice to Management

    Sometimes you need to spend some money to make some money (and keep current customers happy)


  2. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OUTSIDE SALES in New York, NY
    Former Employee - OUTSIDE SALES in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Toshiba America Business Solutions full-time (More than 3 years)

    Pros

    Flexible work schedule with some decent people that care about the company, the initiatives and want to help make a difference.

    Cons

    Extremely poor upper management that could not make decisions and lead the region. Culture is little to none. Negative environment.

    Advice to Management

    Be truthful to employees, lead by example, and foster a positive working environment.

  3. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Toshiba America Business Solutions full-time

    Pros

    Well known brand in a competitive market

    Cons

    Declining industry, little room for promotion.


  4. "Corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toshiba America Business Solutions full-time (More than 10 years)

    Pros

    Management is very supportive at all levels

    Cons

    I can't think of any


  5. "Sales"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Toshiba America Business Solutions full-time (More than 3 years)

    Pros

    Great People. Great Technology. Growing business with innovative products and solutions that really are useful for many businesses. 401k Match. Good benefits.

    Cons

    some micro management at certain levels. Too much emphasis on metrics and spreadsheet management.

    Advice to Management

    Stop managing everything by spreadsheets and analytics. Spend time with your teams and also with our clients to see what is really happening in the Customer Engagement Experience.


  6. "No complaints"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Denver, CO
    Former Employee - Sales in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Toshiba America Business Solutions full-time (More than 3 years)

    Pros

    The employees are mostly pretty easy to work with. Sales, admin, and the warehouse are all under one roof which made things easier.

    Cons

    Many people thought I was selling computers instead of copiers when I would set appointments.

    Advice to Management

    Your team's motivation comes from you.


  7. "Branch Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Toshiba America Business Solutions full-time

    Pros

    Great benefits, great work hours.

    Cons

    Strict daily schedule which sometimes can be tough with children.

    Advice to Management

    LISTEN.

  8. "Unexpected Bonus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toshiba America Business Solutions full-time

    Pros

    Always get extra money for job performance, monthly payout and get money for mileage

    Cons

    sometimes there is a lack of communication in regards to vacations and time off, which leads to scheduling issues


  9. "Basic copier service in the field"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Technician
    Current Employee - Field Service Technician
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Toshiba America Business Solutions full-time (Less than a year)

    Pros

    Time off, alone most of the day

    Cons

    MONEY MONEY MONEY MONEY MONEY

    Advice to Management

    Stop micromanaging


  10. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Toshiba America Business Solutions full-time

    Pros

    Longevity. Worked here for a long time with above average performance the entire time

    Cons

    Where do I start! My boss just ruined our relationship by choosing a worthless customer over me. Made a lot of money for him and this company

    Advice to Management

    Check your management because to say they are weak is a massive understatement


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