Toshiba America Business Solutions Reviews | Glassdoor

Toshiba America Business Solutions Reviews

Updated February 10, 2019
253 reviews

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3.6
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Toshiba America Business Solutions President and Chief Executive Officer Scott Maccabe
Scott Maccabe
43 Ratings

Employee Reviews

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Pros
  • "Flexible work environment, mangers are upbeat and positive, good benefits, 401k match, good amount of vacation/sick/company holidays" (in 20 reviews)

  • "Great people to work with who really care about their fellow employees and clients" (in 16 reviews)

Cons
  • "Upper management lacks leadership due to too many things on their plate" (in 9 reviews)

  • "sometimes there is a lack of communication in regards to vacations and time off, which leads to scheduling issues" (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "TBS is a great employer!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Chandler, AZ
    Current Employee - Account Executive in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toshiba America Business Solutions full-time (More than 3 years)

    Pros

    The importance of work/life balance is well understood. There is a lot of room for advancement and a competitive compensation arrangement. A candidate who works effectively, has thick skin and is not easily discouraged by very tough industry competition can expect to do well here.

    Cons

    Despite having an excellent product backed by an excellent service team, TBS struggles for market share, particularly in small & medium sized accounts and there isn't a robust marketing campaign at the local level to support your sales efforts.

    Advice to Management

    none.


  2. "Flexible and easy business to business sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Manager
    Former Employee - Senior Account Manager

    I worked at Toshiba America Business Solutions full-time

    Pros

    large territories, great technology, salesforce crm

    Cons

    low base, average benefits, high turnover, terrible culture

  3. "Hard work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Toshiba America Business Solutions full-time (Less than a year)

    Pros

    Huge company and some of the best training in the industry

    Cons

    Going door to door can be very hard.

    Advice to Management

    Stop firing people who don't have constant customer interaction. Hire people to get the leads because it would save time and money


  4. "Decent entry level sales"

    StarStarStarStarStar
    • Work/Life Balance
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Toshiba America Business Solutions full-time (More than a year)

    Pros

    Great training, flexible schedule

    Cons

    Takes years to make decent money, constant turnover

    Advice to Management

    Less turnover, more structure


  5. "Once you know better BE better!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Toshiba America Business Solutions full-time (More than 5 years)

    Pros

    People that I worked with

    Cons

    Unfair and unethical practices consistently demonstrated by Senior Management Leadership

    Advice to Management

    Align skill set to job duties.


  6. "Team review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Toshiba America Business Solutions full-time

    Pros

    Good team to work with.

    Cons

    Management needs to match goals with reality.


  7. "Senior Account Executive"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Toshiba America Business Solutions full-time

    Pros

    Great management, globally recognized brand, quality products and services, uncapped earning if you work hard enough. Been here 2 years and very little bad to say about it. Training was above average as well

    Cons

    It is a grind to get going but if your willing to stick with it it gets easier. Not for the faint of heart employee.

  8. "Nearly impossible monthly quotas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Elizabethtown, PA
    Former Employee - Account Executive in Elizabethtown, PA

    Pros

    If you're lucky enough to sell, you can make good commissions

    Cons

    Very high turn over because of unrealistic quotas. Copier industry is dying, and they are not interested in long term development of new reps.


  9. "Great Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Westborough, MA
    Current Employee - Account Executive in Westborough, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toshiba America Business Solutions full-time (More than a year)

    Pros

    Meeting a lot of new people constantly, salary, great compensation plan, Toshiba Success on Demand (free money for selling our systems on top of your commission), great manager to work for, Benefits are great. The team is very inviting and very helpful when you need it. 1 in house day mandatory a week. All other days, you make your plan, send it to your manager and execute. Flexible. Great training program.

    Cons

    You just have to work hard to get paid the big bucks. Persevere and you will be great here. You can make a lot of money but if you don't plan to work hard, don't bother.


  10. "Exceptional place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fishers, IN
    Current Employee - Anonymous Employee in Fishers, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toshiba America Business Solutions full-time (More than 3 years)

    Pros

    great pay with a new quarterly bonus structure, great incentives, great benefits and our new management is terrific! They make sure you have the tools/skills you need to be successful! They are dedicated to building a strong team and to make each of us successful!

    Cons

    I can't think of any cons - my overall experience has been great!