Total Hearing Care Reviews | Glassdoor

Total Hearing Care Reviews

Updated Mar 9, 2018

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Found 4 reviews

3.9
StarStarStarStarStar
29%
Recommend to a Friend
  1. "Great Company, great pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Hearing Aid Dispenser in Newark, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Total Hearing Care full-time for more than 3 years

    Pros

    Lots of resources and room for growth, great pay and benefits, management works directly with you

    Cons

    Insurance for patients can be a hassle with all the constant changes

    Advice to Management

    Maybe celebrate success of offices a little more

    Total Hearing Care2016-02-05
  2. Helpful (1)

    "Less about Sales, more about people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Patient Care Coordinator in Newark, NJ
    Doesn't Recommend
    Negative Outlook

    I have been working at Total Hearing Care

    Pros

    The HIS and other PCC are amazing. Very nice setting and comfortable place

    Cons

    Telemarketing. I knew that most of this job would be that, but they put insane amount of pressure on their PCCs for referrals and opportunities. Also their "All the right things" manual doesn't help bring people in. I spend too much of the day trying to make people come in and not enough time taking care of the people who are already here. They also do not treat their current patients well. They are too sales focused...

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    Advice to Management

    Focus more on patient satisfaction rather than creating more pool. Then you will have more people coming to you. And you wouldn't have to retrieve archives from years ago because medical claims are denied.

    Total Hearing Care2016-07-25
  3. "Total Hearing Care an employee's thought"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Total Hearing Care part-time for less than a year

    Pros

    Benefits ok, work was very interesting.

    Cons

    To many chiefs and not everyone on the same page

    Advice to Management

    Communicate better with each other before to many management personnel give a task to be done.

    Total Hearing Care2014-04-02
  4. "Customer Service Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Customer Service Officer in Windsor, New South Wales
    Doesn't Recommend
    Neutral Outlook

    I have been working at Total Hearing Care part-time for less than a year

    Pros

    Small company, close to home, great hours

    Cons

    Small company, not much room for growth, very quiet

    Total Hearing Care2018-03-10
Found 4 reviews