Total Wine & More Reviews
Updated May 26, 2022
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Found 1,377 of over 1,415 reviews
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Recommend to a Friend
Approve of CEO
Troy Rice
296 Ratings
Top Review Highlights by Sentiment
Pros
Cons
- "The pay is low compared to other hourly jobs especially for how much work is expected." (in 98 reviews)
- "We then get another manager and things were good for a whole two weeks the environment felt a little better." (in 86 reviews)
- "There is no work/life balance with many long shifts (10 hours plus) with little time in between." (in 57 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Total Wine & More and is not affected by filters.
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- Former Employee, more than 1 year★★★★★Featured Review
Pros
High starting pay Lots of working hours Flexible Employee discounts/ incentives
Cons
Spoiled customers Hard to become full time
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Flexible schedules, get out by 9pm, & off sundays
Cons
Busy on Fridays and Saturdays
Continue reading - Current Employee★★★★★
Pros
Fun workplace culture, invests in talent development, opportunities to move up / laterally within the company.
Cons
High turnover. Leadership does not always listen to concerns.
- Current Employee, less than 1 year★★★★★
Pros
Company sponsored trips, plenty of opportunities to learn cool stuff about wine, spirits, & beer, good bonuses, good customers, great team, good benefits.
Cons
10 hour days are just too long to be productive and it’s easy to burn out. . 401(k) matching could be better. PTO accrual is slow.
- Former Employee, more than 1 year★★★★★
Pros
Working there I felt like I had found my people, people I got along with and learned to love. I became my best self while there and was given the opportunity to advace in my career and I would have stayed if I had not been given a new job.
Cons
management was great except for one
Continue reading - Current Employee, more than 5 years★★★★★
Pros
Leadership, culture, team, customers and of course the product sold.
Cons
The long hours and not stop last minute tasks.
- Current Employee★★★★★
Pros
Work life balance, good teammates
Cons
Salary could be better, priorities are disorganized
- Former Employee, more than 1 year★★★★★
Pros
Workload is physical but manageable Most coworkers are nice Managers are willing to work with you Employee discount is great for wine
Cons
The work feels monotonous once you get the hang of it Full time employees are not given full time hours nearly enough Some favoritism with employees from the management People can call out without any repercussions which makes job feel like a choice, and often leaves store short staffed
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Wine perks! Great co workers.
Cons
10 hr shifts, frustrating sales model, understaffed.
- Former Employee, less than 1 year★★★★★
Pros
Great environment Wine for life Food & snacks for team members Trips , tastings Good benefits
Cons
There’s not schedule balance schedule
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Total Wine & More Reviews FAQs
Total Wine & More has an overall rating of 3.3 out of 5, based on over 1,415 reviews left anonymously by employees. 51% of employees would recommend working at Total Wine & More to a friend and 49% have a positive outlook for the business. This rating has been stable over the past 12 months.
51% of Total Wine & More employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Total Wine & More 2.7 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Total Wine & More to be benefits, career development, coworkers and the cons to be culture, compensation, management.
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