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    Total Wine & More Reviews

    Updated January 21, 2019
    674 reviews

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    2.8
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Tom Haubenstricker
    30 Ratings

    Employee Reviews

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    Pros

    • "Get to learn a lot more about alcohol, and not just about getting drunk" (in 18 reviews)

    • "Great opportunity to learn from talented people" (in 12 reviews)

    Cons

    • "Schedules are made without much consideration for work/life balance" (in 58 reviews)

    • "Long hours and big work loads in a day" (in 65 reviews)

    More Pros and Cons

    1. "Great perks"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Analyst in Bethesda, MD
      Current Employee - Analyst in Bethesda, MD
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Total Wine & More full-time (More than a year)

      Pros

      Good place to work, ample direction from the management without really micromanaging

      Cons

      Federal holidays and leaves are less

      Advice to Management

      Management has to develop leaders from within teams

    2. "Total Wine"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Cashier
      Current Employee - Cashier

      I have been working at Total Wine & More part-time (Less than a year)

      Pros

      Great management, occasionally free food

      Cons

      Pay could be better, more wine tasting for employees

      Advice to Management

      Keep up the positive attitudes

      3. Join the Total Wine & More team
      See Our Latest Jobs

    3. "Great Company to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Spirit Associate in Sarasota, FL
      Former Employee - Spirit Associate in Sarasota, FL
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Total Wine & More full-time (Less than a year)

      Pros

      Management helps train associates with their knowledge of brands and experience.

      Cons

      Hours tend to shorten outside of Fall and Winter Seasons, especially after Christmas but this is to be expected with any retail company.

      Advice to Management

      Continue to invest in technology that can assist associates with finding inventory and answers for customers.

    4. "So much potential to be great, but management falls short"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Wine Associate in Redondo Beach, CA
      Current Employee - Wine Associate in Redondo Beach, CA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Total Wine & More full-time (More than a year)

      Pros

      Working with a team
      Fun interactions with customers
      Great Learning experience
      Staying active

      Cons

      Lazy managers
      Hard work doesn't pay off as managers will just view you as a threat
      Managers will bully you for literally everything
      Recently taken over by a corporate entity that makes every day less fun, and ultimately only cares about profit.

      Advice to Management

      Look into Managers's mistreating team members in the Southern California region. They bully employees so they wont have to do any hard work.

    5. "Sales Associate/ Cashier"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Associate/Cashier in Bethesda, MD
      Current Employee - Sales Associate/Cashier in Bethesda, MD

      I have been working at Total Wine & More full-time (More than a year)

      Pros

      Product education is encouraged; wine education classes and binder material provided.

      Cons

      Lower than expected income while being encouraged to multi--task and learn more.

      Advice to Management

      Advance the income of non-management positions

    6. "Fair"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Retail Merchandiser in Dallas, TX
      Current Employee - Retail Merchandiser in Dallas, TX

      I have been working at Total Wine & More (Less than a year)

      Pros

      Easy work. Laid back management.

      Cons

      Pay is a little low.

    7. "Great company"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Total Wine & More full-time

      Pros

      Lots of training on alcohol and tastings.

      Cons

      Hard to move up in the company

    8. "Ok job"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      Pros

      Nothing really stood out to me

      Cons

      Long hours, can work overnights low pay

    9. Helpful (1)

      "Cashier"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate/Cashier in Spring, TX
      Former Employee - Sales Associate/Cashier in Spring, TX
      Neutral Outlook
      No opinion of CEO

      I worked at Total Wine & More full-time (Less than a year)

      Pros

      Fun when management is in a good mood.

      Cons

      Schedules are all over the place. Wine associates doing cashier work and management treats you like crap. If you want to be micromanaged all day this is the place for you. No breaks unless you smoke. Unprofessional atmosphere with little room to advance.

      Advice to Management

      Treat employees like you would treat family. Invest in the staff and maybe they would stay longer and put in more work.

    10. Helpful (3)

      "Store Supervisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Supervisor
      Former Employee - Supervisor
      Neutral Outlook
      No opinion of CEO

      I worked at Total Wine & More full-time (Less than a year)

      Pros

      The benefits are actually pretty good, and the discounts are nice.

      Cons

      Total Wine prides themselves on product knowledge and training their employees—Unfortunately, though, that only extends into their Winery/Spirits Direct program. Most sales associates could give you a speech on Cloud Break or Witching Hour, but couldn’t talk about its National Brand counterpart. Also, they do not care much about the quality of life of their employees. The hours are long and rarely consistent.

      Advice to Management

      Consider your employees more than your WD percentage. Unfortunately the company is ran by people from other major retailers who jumped ship and decided to join the liquor industry. This may make them good with numbers and sales goals, but leaves them ignorant when it comes to the knowledge that matters to consumers, and ethics that matter to employees.