Total Wine & More Reviews

Updated May 26, 2022

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Found 1,377 of over 1,415 reviews

3.3
51%
Recommend to a Friend
53%
Approve of CEO
Total Wine & More CEO Troy Rice (no image)
Troy Rice
296 Ratings

Top Review Highlights by Sentiment

Pros
  • "Hire great people and let them grow the business.(in 64 reviews)
  • "found most coworkers to be genuinely great people(in 48 reviews)
  • "I Received great training and gave springboard to current job.(in 41 reviews)
  • "Good benefits available for full(in 39 reviews)
  • "The staff friendly and the hours ..somewhat plentiful.(in 26 reviews)
Cons
  • "Total wine and more gave me an eye opener of the realities of poor management.(in 118 reviews)
  • "The pay is low compared to other hourly jobs especially for how much work is expected.(in 98 reviews)
  • "We then get another manager and things were good for a whole two weeks the environment felt a little better.(in 86 reviews)
  • "Long hours and expected to work overtime to earn a decent wage(in 76 reviews)
  • "There is no work/life balance with many long shifts (10 hours plus) with little time in between.(in 57 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Total Wine & More and is not affected by filters.

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  1. 5.0
    Former Employee, more than 1 year
    Featured Review

    Lifesaver

    Sep 21, 2021 - Cashier in Port St Lucie, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    High starting pay Lots of working hours Flexible Employee discounts/ incentives

    Cons

    Spoiled customers Hard to become full time

    Continue reading
    3 people found this review helpful
  2. 5.0
    Former Employee, more than 1 year

    Great work environment, flexible schedules

    Apr 8, 2022 - Front End Team Member in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible schedules, get out by 9pm, & off sundays

    Cons

    Busy on Fridays and Saturdays

    Continue reading
    Be the first to find this review helpful
  3. 4.0
    Current Employee

    Pretty good experience

    May 26, 2022 - Senior Buying Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun workplace culture, invests in talent development, opportunities to move up / laterally within the company.

    Cons

    High turnover. Leadership does not always listen to concerns.

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  4. 4.0
    Current Employee, less than 1 year

    Fun Job, Bad Work/Life Balance

    May 23, 2022 - Assistant Manager in Fresno, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company sponsored trips, plenty of opportunities to learn cool stuff about wine, spirits, & beer, good bonuses, good customers, great team, good benefits.

    Cons

    10 hour days are just too long to be productive and it’s easy to burn out. . 401(k) matching could be better. PTO accrual is slow.

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  5. 5.0
    Former Employee, more than 1 year

    It gave me an opportunity to see me

    May 19, 2022 - Sales Associate/Cashier in Goodyear, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Working there I felt like I had found my people, people I got along with and learned to love. I became my best self while there and was given the opportunity to advace in my career and I would have stayed if I had not been given a new job.

    Cons

    management was great except for one

    Continue reading
    Be the first to find this review helpful
  6. 5.0
    Current Employee, more than 5 years

    Love it!

    May 18, 2022 - Store Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Leadership, culture, team, customers and of course the product sold.

    Cons

    The long hours and not stop last minute tasks.

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  7. 5.0
    Current Employee

    Not too stressful

    May 18, 2022 - Software Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work life balance, good teammates

    Cons

    Salary could be better, priorities are disorganized

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  8. 4.0
    Former Employee, more than 1 year

    Good Retail Job

    May 16, 2022 - Merchandiser in Shrewsbury, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Workload is physical but manageable Most coworkers are nice Managers are willing to work with you Employee discount is great for wine

    Cons

    The work feels monotonous once you get the hang of it Full time employees are not given full time hours nearly enough Some favoritism with employees from the management People can call out without any repercussions which makes job feel like a choice, and often leaves store short staffed

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  9. 4.0
    Current Employee, more than 1 year

    Good Perks, Frustrating Work

    May 17, 2022 - Wine Sales Associate in Westbury, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Wine perks! Great co workers.

    Cons

    10 hr shifts, frustrating sales model, understaffed.

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  10. 5.0
    Former Employee, less than 1 year

    Great job

    May 16, 2022 - Supervisor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great environment Wine for life Food & snacks for team members Trips , tastings Good benefits

    Cons

    There’s not schedule balance schedule

    Continue reading
    Be the first to find this review helpful
Viewing 1 - 10 of 1,377 Reviews

Total Wine & More Reviews FAQs

Total Wine & More has an overall rating of 3.3 out of 5, based on over 1,415 reviews left anonymously by employees. 51% of employees would recommend working at Total Wine & More to a friend and 49% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Total Wine & More employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Total Wine & More. This rating has been stable over the past 12 months.

51% of Total Wine & More employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Total Wine & More 2.7 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Total Wine & More to be benefits, career development, coworkers and the cons to be culture, compensation, management.

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