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Total Wine & More

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Total Wine & More

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Total Wine & More Employee Reviews about "long hours"

Updated Nov 29, 2021

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Found 143 of over 1,572 reviews

3.3
53%
Recommend to a Friend
57%
Approve of CEO
Total Wine & More CEO Troy Rice (no image)
Troy Rice
342 Ratings

What people are saying about Total Wine & More

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Top Review Highlights by Sentiment

Pros
Cons
  • "Total wine and more gave me an eye opener of the realities of poor management.(in 130 reviews)
  • "The pay is low compared to other hourly jobs especially for how much work is expected.(in 101 reviews)
  • "Many managers operate from a place of fear as each day's sales numbers are tied to their annual bonus(in 93 reviews)
  • "The long hours and not stop last minute tasks.(in 79 reviews)
  • "There is no work/life balance with many long shifts (10 hours plus) with little time in between.(in 63 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Total Wine & More and is not affected by filters.

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Reviews about "long hours"

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  1. 3.0
    Current Employee

    Alright

    Feb 22, 2021 - Specialist in Bethesda, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Growing business, stable industry, flexible managers.

    Cons

    Long hours and seemingly understaffed. Expected work over holidays.

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  2. 5.0
    Current Employee

    Awesome company if you put the work into it

    May 16, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The more you put into the company the more they reward you. Lots of free bottles and if you pass the wine/spirits tests you get cash bonuses

    Cons

    long hours and inconsistent schedule

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  3. 3.0
    Former Employee

    Advancement? Only within the stores.

    Jul 23, 2015 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Continues to grow and focus on wine education - Company-paid trips to California, Spain & France to meet wine producers - Co-workers are amazing people that posses an enormous amount of knowledge

    Cons

    - Long hours and expected to work overtime to earn a decent wage - Say they promote from within, but only from within the stores and not to the corporate office

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    3 people found this review helpful
  4. 5.0
    Current Employee

    Great company to work for, if you are passionate, capable and hard working

    Aug 19, 2015 - Store Manager in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Tremendous growth opportunity. -Company is evolving and is entering a very exciting and dynamic phase of expansion. -Wages are above average for retail. -Benefits are more than competitive. -Significantly more full time opportunities are available at entry level positions than most other big box retailers. -Opportunity to learn about craft beer, spirits and wine and be trained by other like-minded beverage enthusiasts. -Free wine and beer for life opportunities for many (but not all) positions. -Tremendous opportunity to learn and grow and get promoted.

    Cons

    -Not for the faint of heart. Successful people at all levels must be competent, passionate and hard working. -Not a great fit for those without drive, initiative or a desire to be entrepreneurial. -Have to be willing and able to work long hours at times and make occasional work/life balance trade-offs (despite what other reviews say, this is the exception during holiday season, not the general rule year round...it is retail after all). -1/2 hour lunches are a thing. -Company is evolving and maturing and needs to add even more talented people.

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    1 person found this review helpful
  5. 1.0
    Former Employee, less than 1 year

    Too many chiefs, not enough indians....

    Jan 12, 2013 - Cashier in Boca Raton, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Learned a lot about different wines and beers, the pros end there.

    Cons

    Too many managers, not enough workers. Management frequently gave conflicting advise or orders. As a cashier there were poor cash controls; in which managers had FULL control over YOUR cashbox which is ripe for abuse, not much duel control. Freight team often had to work long hours with back breaking work with little break or rest (30 minute lunch breaks for 9 hour shifts).

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    4 people found this review helpful
  6. 3.0
    Former Employee, less than 1 year

    Store Supervisor

    Dec 5, 2018 - Supervisor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The benefits are actually pretty good, and the discounts are nice.

    Cons

    Total Wine prides themselves on product knowledge and training their employees—Unfortunately, though, that only extends into their Winery/Spirits Direct program. Most sales associates could give you a speech on Cloud Break or Witching Hour, but couldn’t talk about its National Brand counterpart. Also, they do not care much about the quality of life of their employees. The hours are long and rarely consistent.

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    7 people found this review helpful
  7. 5.0
    Current Employee

    Good Company

    Dec 11, 2020 - Wine Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Discounts and good selections.

    Cons

    Long hours and issues with staffing.

    Continue reading
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  8. 5.0
    Current Employee, more than 5 years

    Love it!

    May 18, 2022 - Store Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Leadership, culture, team, customers and of course the product sold.

    Cons

    The long hours and not stop last minute tasks.

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  9. 1.0
    Current Employee, more than 3 years

    Don't even think about it

    Aug 10, 2015 - Anonymous Employee in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great coworkers, lots of learning about alcohol, discounts on said alcohol

    Cons

    Managers promising to promote you then changing their minds, they would rather hire from outside than promote from within. There is no work/life balance with many long shifts (10 hours plus) with little time in between. The schedule is erratic at best, so good luck with getting on any sort of eating/sleeping pattern. Many people quit without a job lined up just to get out. Managers don't care about keeping people, they just try to squeeze as much out of you as possible like a tube of toothpaste. Too much work is placed on too few people and then management is upset when it is not done.

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    7 people found this review helpful
  10. 2.0
    Former Employee, more than 1 year

    Disappointment

    Dec 13, 2016 - Front End Cashier in Plano, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This establishment is only open six days a week. They offer a wine tastings, occasional employee discount. You meet people from all walks of life and learn about different beverages

    Cons

    Long tremendous hours standing on concrete without breaks and only a 30 minute lunch for starter. You cant have a life and work balance because you're unsure of what time you get off of work daily.The stores are so busy that Communication is nonexistent. You're only a number to management to fulfill their sales goals.

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    3 people found this review helpful
Viewing 1 - 10 of 143 Reviews

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