Total Woman Gym and Day Spa Reviews | Glassdoor

Total Woman Gym and Day Spa Reviews

Updated January 14, 2017
72 reviews

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Full-time Part-time

1.9
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72 Employee Reviews

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Pros
Cons
  • New corporate equals change; you've got to expect that (in 4 reviews)

  • They don't know what they're doing at a corporate level (in 3 reviews)

More Pros and Cons

  1. "Pilates Instructor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pilates/Personal Trainer in Brea, CA
    Former Employee - Pilates/Personal Trainer in Brea, CA
    Doesn't Recommend
    Positive Outlook

    I worked at Total Woman Gym and Day Spa full-time (More than 3 years)

    Pros

    you used to make great bonus...make your own hours, free child care, discounts on spa services

    Cons

    a lot of selling, at end of the month you were pressured to sell which would decrease your hourly earnings.

    Advice to Management

    more continuing education and don't devalue your services the last day of the month


  2. "New management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Clicks for sure don't expect to be included Until u do some time here the overturn is so high why waste your energy

    Cons

    Horrible management the GM is awful the club has been run down since she's been there more cancellations because of her and the way she treats members

    Advice to Management

    Stop working out on company time unless we all can ...dress like a leader/manager not like you rolled out of bed and then tell corporate u we're taking a class to watch the teacher when someone pops in ... she is the worst GM that has ever been in this club and she works the system by threatening employees to call her If corp calls and to cover for her! Looking for a new job, staff has become ugly because the leader of the gym is lazy and belittles everyone no respect gets no respect! Wake up corp TW get selin out of this position she's a joke


  3. Helpful (2)

    "Worst place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Valencia, CA
    Former Employee - Sales Associate in Valencia, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Total Woman Gym and Day Spa full-time (More than 3 years)

    Pros

    Seeing clients reach their goals and making friends with some really sweet co workers.

    Cons

    For starters the pay is horrible. They are always pushing their team to sell sell SELL but they dropped the percentage of commission you make so it leaves employee morale low. The upper management is a circus and its totally out of touch with reality. The turn over in this place is insane and if you're a hard worker they will walk all over you and work you to the bone! Please avoid this place, there are much better gyms to work at in the SCV. I used to work at LA Fitness where the commission was twice as high and the management cared. Ladies, please just don't work here.

    Advice to Management

    give up.


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  5. "Sales Associate"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Total Woman Gym and Day Spa (More than a year)

    Pros

    beautiful gym and spa, great staff

    Cons

    Work is monotonous and uneventful


  6. "Great energy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Nice environment to work in friendly staff, great compensation.

    Cons

    Closeout can be difficult the goal demands were really high


  7. "Do yourself a favor and run"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA in Irvine, CA
    Current Employee - CSA in Irvine, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at Total Woman Gym and Day Spa full-time

    Pros

    discounted spa services ($29 a service)
    free gym membership

    Cons

    there is a complete and total lack of communication between departments and corporate. Corporate is a joke. The whole company is disorganized. Managers let CSA's take all the crap from angry customers, we are their scapegoats. The girls talk smack behind EVERYONE'S back and its a volatile workplace. you are expected to do TOO MUCH for too little pay with false promises of job advancement. They only pay $10 an hour. that is IT.

    Advice to Management

    learn to communicate, stop telling your employees they're on a head/management track, take responsibility for YOUR OWN JOB.


  8. "Great talent- bad management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Total Woman Gym and Day Spa full-time (More than a year)

    Pros

    There are so many great employees that work for TW. The environment/club is beautiful, the members are great- I love my team.

    Cons

    Management + upper leadership is hostile at times, focuses only on sales, changes things too often, and over work their staff with little give in return. Work life balance is non existent for mid level and front line managers. The pay is below market and not worth the work you are expected. Goals are not realistic. There is a total disconnect between those that know how to run the business- and those actually running the business. There has been HIGH turnover in leadership and I know that tons of employees have made complaints about leaders of management.

    Advice to Management

    VALUE your employees. Listen to them- and allow them to contribute. Stop bulldozing due to number and margins. Start managing goals, inspiring people and have their success come from helping them succeed. STOP expecting too much and giving too little. Pay your employees what they deserve, and get your marketing/promotions and sales strategies right-- MT's and techs are being shorted $$ when you run promos. There is very little awareness about how the corporate "deals" and decisions effect the front line staff.


  9. "Personal Trainer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Neutral Outlook

    I worked at Total Woman Gym and Day Spa full-time (More than a year)

    Pros

    Great clients. Nice facilities. Great fitness perks.

    Cons

    They should have stayed a small gym. Corporate took over and things became all about sales.

    Advice to Management

    Your elite trainers will keep leaving if you dont pay them fair market value.


  10. "Buck Toothed and Beady Eyed Be Back"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Trainer in Laguna Niguel, CA
    Current Employee - Personal Trainer in Laguna Niguel, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at Total Woman Gym and Day Spa part-time (More than 3 years)

    Pros

    Nice alternative to an office. Casual dress. Some discounts on services and spa products. Getting to meet people who are fit and healthy. Training Supervisor is organized and hard working.

    Cons

    Members always complaining that they're never getting what was promised in their membership agreements. Communication issues between departments create less production than normal. The employees who don't care about their health and being fit.

    Advice to Management

    Do not promise things that you are not planning to deliver. Do not pit departments against each other. Create transparency through shared information. Nothing ever seems to get accomplished in upper management since it's a constant revolving door. Do not hire bitter ex-employees.


  11. "Sales Manager"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Great Environment to work in.

    Cons

    No cons working with this company.



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