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Touch Of Modern

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Touch Of Modern

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Touch Of Modern Reviews

Updated Sep 17, 2021

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Found 93 of over 96 reviews

3.0
38%
Recommend to a Friend
85%
Approve of CEO
Touch Of Modern CEO Egon Smola
Egon Smola
18 Ratings
Pros
  • "Happy Hours can be decent as well as the luncheon every Wednesday(in 17 reviews)

  • "This was my first real job out of college and Touch of Modern really helped me grow as a professional(in 8 reviews)

  • Cons
  • "In order to succeed at Touch of Modern in technical roles it has required strong self direction(in 6 reviews)

  • "Misaligned goals across sales team with very unreachable goals for some(in 4 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      High visibility, learn a lot!

      Aug 30, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team to work with and learning a lot

      Cons

      Still contractor, waiting for full time employment

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    2. 1.0
      Former Employee, more than 3 years

      DON'T work here if you have any other choices

      Sep 17, 2021 - Tech Department 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      * flexible pto * tech people are cool

      Cons

      * 4 out of 5( or 3 out of 4) founders left including CTO who knows the tech infra most well and these days there's only one ft engineer and all experienced engineers left (so you can guess what does it look like to work at this company now). * Leadership doesn't respect tech people enough and they only care about business managers. Tech department is always lacking of human resources but leadership only hires business managers and ignores tech department. Now basically all tech people left (only 1 ft engineer and 0 ft in data team) * No mentorship at all, you have to figure out everything by yourself with limited/no help * No career growth. I don't see any career growth there nobody (including your manager) cares about your growth, what you like and what you want to be in the future. they just want you to get the sh*t done no matter it worth or not * VERY VERY VERY LOW compensation. the company has a tradition to take advantage of new grads and pay them very low because they need a job. this thing happens in many teams especially in coordination but tech department as well (if you read other reviews) * Turn over rate at this company is too high so you will need to deal with nontechnical new hires a lot and they don't know what they want so they will submit lots of none sense requests and you have to repeat explaining same thing over and over again also they are easy to screw things up then you need to fix for them.

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      3 people found this review helpful
    3. 4.0
      Current Employee

      d

      Jul 13, 2021 - Account Coordinator in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Company Culture environment. Lots of benefits

      Cons

      Can be a bit scattered and you must be able to switch gears

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    4. 5.0
      Current Employee

      Great Stepping Stone

      Jul 2, 2021 - Managing Buyer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - If you're not happy with your role, management can tell and will let you go without even having a conversation with you - Great employee discount since we undercut our vendors down to the lowest wholesale pricing - Uncapped commission, if you can hit the ridiculously high, unreachable quotas - Great environment for those who don't like to be micromanaged - you won't be managed at all - Many opportunities for growth and to show your worth, like expanding into categories that you have no prior experience in, but be prepared to not get paid for the extra work - Chance to grow your personal and professional network since you'll always have a new colleague due to the high turnover rate - Mentorship opportunities for those who know how to gas up upper management egos - Awesome stepping stone for anyone looking to grow their career since you'll have so many answers for behavioral interview questions

      Cons

      - Can't think of anything :)

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      1 person found this review helpful
    5. 2.0
      Former Employee

      Toxic Work Environment

      Jun 19, 2021 - Account Coordinator 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun work culture and team members Good for college graduates, who need more experience in the field CEO is open minded and friendly. Great HR Team Company lunch once a week

      Cons

      1. They fire people immediately if you're not performing well. Not even a two weeks notice. 2. They're super cheap and most employees are underpaid. They only care about themselves + upper management. People at the bottom of the pyramid are replaceable to them. I then later discovered a lot of people are feeling the same way. Some people have been here for 3-4 years, and they haven't earned a dollar more. Before you apply or sign the offer letter, ask yourself if this is somewhere you want to work for.

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      2 people found this review helpful
    6. 1.0
      Current Employee, more than 1 year

      DO NOT WORK HERE - YOU ARE WASTING YOUR TIME

      Jul 5, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      discounts on products occasional lunch/treat reimbursement (during wfh)

      Cons

      The company likes to pride themselves on hiring people early in their careers and giving them that step in the door, the opportunity to learn and grow into a career with the company. They say they like to promote within. THIS IS NOT THE CASE. Is it a step in the door? Maybe. Will you have the ability to get promoted or move to other teams? Not very likely. You will get your first little pay bump 6-8 months in and then nothing will change. It doesn't matter how interested you are or how much work you are putting in to prove you are capable. They'll either say the positions are not available or they want to hire outside talent with more experience or something else along those lines. The company expects A LOT from employees but pays below the standard for the amount of work they expect each day. The goals have quick turnaround times, and the goalposts keep moving but they also change differently for each team and don’t mean much at all because of that. So, you will be overworked and can get burned out quickly once you see there's little chance of moving up. Don't bother bringing up the topic of pay increase with management or leadership because they will tell you we can discuss it at another time. The company is NOT doing well. They are struggling. They are hesitant to change, and this is part of the reason they are struggling to scale. They are not open to hear suggestions from employees. The changes they do make are spontaneous, not well thought through, like spur of the moment this change will make us a few dollars now and who cares what the long-term effects are if we can boost revenue for this minute right now, and everyone is expected to pivot immediately whether or not it makes any sense. The company fails to acknowledge that vendors are their customers too. They keep talking about all the great things they are doing for customers and all the goals the customer support team is meeting, but completely ignore their vendors. The general idea is that if vendors are unhappy with our terms and don’t want to sell their products on our platform, we don’t need them and can find another vendor who sells the same/similar product. They like to squeeze every dollar out of vendors-requesting the lowest possible wholesale cost, demanding that vendors turn off coupons on their website and increase amazon prices in order to be the absolute lowest price on the internet. Once the sale ends the payment terms mean nothing. Almost none of the vendors get paid by their scheduled due date and many of them have to keep chasing and emailing everyone they can get a hold of in the company because their payments are several months late. Don’t bother bringing this up to leadership either. You’ll just be told excuses such as “this is industry standard [to pay invoices late]” or “this is just a one-off case, and we can discuss this in private” or “we are working to overhaul our payment processing system, and this will be worked out soon”. Employees are told to send vendors scripted messages telling them we are working to resolve it, but they can read through those, and there’s only so many times you can send the same email worded in slightly different ways. Many vendors don’t get paid until they threaten to hold shipments or legal action. ToMo has many fees and chargebacks when vendors don’t follow the instructions to the T but the company will not accept vendor fees for late payments.

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      4 people found this review helpful
    7. 3.0
      Current Employee, more than 3 years

      Good Stepping Stone

      May 24, 2021 - Photo Retoucher in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Will help you progress your career to a different field

      Cons

      Not a lot of raises, easy to quickly hit a ceiling, high turnover rate

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    8. 3.0
      Former Employee, more than 1 year

      Interesting business model, terrible management.

      Apr 20, 2021 - Buyer in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - coworkers are nice and helpful. - good to learn about e-commerce and a different way of doing business with vendors. - concept is good, just need better curation and better partnerships with vendors. - CEO is actually very open-minded and it’s a culture where everyone can be heard. - company discount is great if you like to buy products from the site.

      Cons

      - Buyers are Underpaid significantly but they justify it by having monthly bonuses. However, your Sales Goal changes monthly and they’ll let you know 1-2 weeks in advance before the month starts what your goal is. They’ll overwork you until your goal becomes unattainable so that you won’t hit your bonus. This will start after 6 months you’re in. You’ll end up be overworked, underpaid and not get your bonus. - Some Sales Managers have no clue what they’re doing and are just repeating what Upper Management are saying. They also don’t have a strategy for the team. To be honest, I’m actually very surprised how some Managers have become Managers. - Upper Management are unaware of how bad certain Sales Managers are or they’re just really bad themselves for accepting mediocre managers. - Buyer role is an extremely high turn over rate. To the point where a lot of Buyers just leave without having another job lined up... during a Pandemic... this is how bad it is here. - Some vendors don’t get paid and you have to fight with Management consistently to make sure your vendors get paid. It can ruin your relationships with vendors.

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      1 person found this review helpful
    9. 4.0
      Former Employee

      Men's Ecommerce Company w/ a Startup Feel

      Apr 21, 2021 - Account Coordinator 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      collegiate/startup culture, decent work life balance

      Cons

      Salary not competitive, limited upward career mobility

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    10. 5.0
      Current Employee, less than 1 year

      Great Folks

      Mar 26, 2021 - Buyer in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I feel pretty supported by HR, and my manager. The C levels seem pretty enthusiastic and genuine.

      Cons

      Internal processes for getting things thru could be a little easier.

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      Touch Of Modern Response

      VP of People

      Thank you for your feedback. We are happy to hear that you are feeling supported. If you have any suggestions or feedback on process improvements, please do not hesitate to share them with your manager, the leadership team, or send them to hr@touchofmodern.com. We appreciate our team and love what we are building together.

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