Touch Of Modern Reviews
24% would recommend to a friend
(111 total reviews)
46% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "There are several great people that work at ToMo which is the only enjoyable part." (in 13 reviews)
- "This is a sales role, but it's very much a collaborative environment where everyone is always willing to provide help, feedback, guidance, etc." (in 5 reviews)
- "Great work life balance" (in 5 reviews)
- "CEO is experienced and a decent human being." (in 5 reviews)
- "Happy Hours can be decent as well as the luncheon every Wednesday." (in 4 reviews)
- "Management is atrocious especially for the buying team." (in 10 reviews)
- "My direct manager wasn't the best fit for the position, and is the reason why I left." (in 9 reviews)
- "They only care about themselves + upper management." (in 8 reviews)
- "as a start up, they can't afford to pay the highest salaries, but they work hard to make sure it's fair" (in 5 reviews)
Ratings by Demographics
This rating reflects the overall rating of Touch Of Modern and is not affected by filters.
Found 111 of over 117 reviews
Updated Nov 29, 2023
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- 5.0Nov 29, 2023Senior Software EngineerCurrent Employee, more than 3 yearsChicago, IL
Strong opinions will always win if you are incredibly technical & your opinion will be heard
Some management switchover at the very top levels
- 1.0Jul 12, 2023Account CoordinatorFormer Employee
The only pro is that I actually liked my coworkers and it was fully remote. Also, the monthly stipend of $50 was cool.
Where do I start? first off, the company in going downhill and had let go half of their working force already, many of these people being the ones to help bring in profits. Not smart. Next, they have EXTREMELY UNETHICAL business practices such as promising vendors immediate payment and that never happening. Many of the vendors have not been paid, customers are left waiting way too long for their products , it is a MESS. Whenever I would remind upper management of these issues and try to seek a resolution, I was met with annoyance and hostility. I am so sorry it is annoying to you to understand how basic business and economics works but I don't know how anybody expected things to be okay when vendors arent getting paid for their products. Especially when we were relying on vendors to ship as well. We used vendors for just about everything and then when it came down to paying them, they would get ghosted by TOMO. Don't know how the BBB hasn't shut them down by now due to these practices. I noticed early on they kept on trying to add on more and more things to our plates without offering any sort of raise, commission, etc, NOTHING. They just want you to work more without any more money and sorry, but that's not how things work. It is really no surprise this company is going downhill and the people at top are just trying to save their necks. Let us not forget they were already banking with a very shady bank to begin with, SVB. I am so glad to no longer be part of this company.1
- 2.0May 15, 2023Associate Account CoordinatorFormer Employee
-Team is kind, supportive and generally fun to work with
-Constantly shifting and unclear goals -Other teams are often unprofessional and hostile towards coordination team with few repercussions on their end -Company gives vendors very little transparency and expects coordination and buying teams to obfuscate, buy time, and blow off understandably frustrated vendors -Few opportunities for advancement or raises
- 1.0Jan 10, 2023Anonymous EmployeeCurrent Employee
Fully remote for the most part, depending on where you are hired. If out of the CSC offices in Indiana, I think you’ll be asked to come in to work. Good first job out of college.
ToMo has been on the rocks for a while now, and after being purchased by CSC they have continued to struggle both in their ability to operate efficiently and produce sufficient revenue to sustain the company. Management at this has been consistently inept despite multiple periods of fresh input from new hires on a leadership level. They will not support your professional growth and will limit your ability to achieve any meaningful improvement of compensation or title despite your best efforts to provide value to the company. The only remaining founder of the company is gone, asked to “resign”, likely so he can save face for contributing nothing of value to the company for years now. Egon hasn’t been CEO for over a year. Don’t waste your time even considering this company. You’ll be underpaid and taken advantage of until they decide to spit you out.2
- 1.0Mar 22, 2023Buying TeamCurrent Employee, more than 1 year
.Employee discount is pretty good .The individual employees are good and driven people
.Revenue decreasing 20-30% for the 3rd year in a row .Fully internal systems that don't work and haven't been updated in a decade, with 2 devs to support .Leadership that fundamentally does not understand how e-commerce works .New ownership in CSC Generation that openly commits fraud and doesn't seem to understand what they bought .Surprise salary reductions without consent4
- 1.0Feb 19, 2023Photo EditorCurrent Employee, less than 1 yearSan Francisco, CA
Pinball machine in office! Wow.
You will be expected to create the brand imagery along with your fellow editors, photographers, writers, etc. But you will not see a single bonus, commission, etc, despite being responsible for making products desirable in the first place.
- 3.0Apr 20, 2021BuyerFormer Employee, more than 1 yearSan Francisco, CA
- coworkers are nice and helpful. - good to learn about e-commerce and a different way of doing business with vendors. - concept is good, just need better curation and better partnerships with vendors. - CEO is actually very open-minded and it’s a culture where everyone can be heard. - company discount is great if you like to buy products from the site.
- Buyers are Underpaid significantly but they justify it by having monthly bonuses. However, your Sales Goal changes monthly and they’ll let you know 1-2 weeks in advance before the month starts what your goal is. They’ll overwork you until your goal becomes unattainable so that you won’t hit your bonus. This will start after 6 months you’re in. You’ll end up be overworked, underpaid and not get your bonus. - Some Sales Managers have no clue what they’re doing and are just repeating what Upper Management are saying. They also don’t have a strategy for the team. To be honest, I’m actually very surprised how some Managers have become Managers. - Upper Management are unaware of how bad certain Sales Managers are or they’re just really bad themselves for accepting mediocre managers. - Buyer role is an extremely high turn over rate. To the point where a lot of Buyers just leave without having another job lined up... during a Pandemic... this is how bad it is here. - Some vendors don’t get paid and you have to fight with Management consistently to make sure your vendors get paid. It can ruin your relationships with vendors.1
Touch Of Modern Reviews FAQs
Touch Of Modern has an overall rating of 2.6 out of 5, based on over 117 reviews left anonymously by employees. 24% of employees would recommend working at Touch Of Modern to a friend and 20% have a positive outlook for the business. This rating has decreased by -13% over the last 12 months.
24% of Touch Of Modern employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Touch Of Modern 2.9 out of 5 for work life balance, 2.4 for culture and values and 2.5 for career opportunities.