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TouchPoint Support Services

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TouchPoint Support Services

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TouchPoint Support Services Employee Reviews about "good benefits"

Updated Sep 21, 2023

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Found 288 of over 295 reviews
45% Recommend to a Friend
TouchPoint Support Services CEO Scott MacLellan
54% Approve of CEO

Found 16 of over 295 reviews

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TouchPoint Support Services CEO Scott MacLellan
Scott MacLellan
150 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "Decent pay worked at 2 places so far with this company.(in 17 reviews)
  • "Good benefits and that is about all.(in 14 reviews)
  • "The people you work with are amazing, the leaders of the job is great and very understanding, it's a great place to work at, this job set the bar of most awesome people that i will encounter at another job!(in 13 reviews)
  • "The TouchPoint culture is great.(in 9 reviews)
  • "Timely paycheck and friendly coworkers.(in 7 reviews)
  • "Bad management and corporate people are horible they lie to you face don’t talk to people with respect!(in 26 reviews)
  • "Horrible management is the biggest con my manager was abusive and disrespectful also expected everyone to do everyone else’s job so they could lollygag(in 6 reviews)
  • "15% of salaries for similar jobs.(in 6 reviews)
  • "You will instead get yelled at demeaned by senior leadership for missing a minor detail.(in 6 reviews)

Ratings by Demographics

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Reviews about "good benefits"

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    1. 2.0
      Jul 22, 2022
      Lead Culinary Ambassador
      Current Employee
      CEO Approval
      Business Outlook


      Decent schedule flexibility Decent pay Good benefits


      Regular upper management turnover, from those who you never see, to regional directors on the line yelling and putting their hands on you. No bonuses/incentives Stagnant salaries

      1. 3.0
        Mar 3, 2016
        Nutrition Operator/Hostess
        Current Employee, less than 1 year
        Austin, TX
        CEO Approval
        Business Outlook


        Forward Thinking. Touchpoint is in the process of implementing a program which goes far beyond any support service of the past. I am proud to be a part of this progressive support program which reaches out categorically to accommodate people in need. And although we are in the beginning stages, I see it working. Benefits. The benefits are very good. Health insurance, life insurance, disability, 401K, company contribution and more.


        Hourly wage. I have a degree in Health Education which is directly related to my work and also 5+ years experience. I'm earning only $11.40/hr. and overtime is prohibited. Management. The management team is new and inexperienced, especially when it comes to the respect due to their employees. As much as I love my work, I dread contact with any of the three managers because they have nothing positive to say about my work.

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      Good morning! I had a final interview the other day where I was tasked with presenting a project I was to work on. I presented and was told that my project was refreshing, I anticipated questions, explained my assumptions and there were no questions. In your experiences, is this a good sign? They said they were interested in how I speak and think. Good? Bad? Indifferent? I know everything is a 50/50 shot, but this was the first time I've been in this position, so I'm kind of anxious. Thanks



      I recently completed a 3 round interview. As I didn’t get the job I asked for feedback from the hiring managers. One responded and told me they think I great job during the interview. I was friendly, personable & professional. Provided an depth look into your experience, explained how I can be an asset to the organization/team, and shared my desire to grow and develop along the way. But the main advice was that I didn’t fully or better explain why I left my last company. Any thoughts on this?

      1 Comment

      Sales Support Specialist

      I had a felony 20yrs ago and recently released. It would have nothing to do with these jobs. My history was stellar as industrial sales with engineering background, Now I want sales support positions which I have experience. I interview really well. I wait until an in person interview to bring this up so they have a better feel for me as a person. I am still navigating how and when to discuss this topic. I feel it needs to be brief and then pivot to how my skills can help the company.


      Glassdoor has 295 TouchPoint Support Services reviews submitted anonymously by TouchPoint Support Services employees. Read employee reviews and ratings on Glassdoor to decide if TouchPoint Support Services is right for you.