Tough Mudder Reviews | Glassdoor

Tough Mudder Reviews

Updated June 11, 2017
63 reviews

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2.5
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Tough Mudder CEO Will Dean
Will Dean
46 Ratings

63 Employee Reviews

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  1. "Operations Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Coordinator in Brooklyn, NY
    Former Employee - Operations Coordinator in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tough Mudder full-time (Less than a year)

    Pros

    Great team, great office, great office environment, great benefits.

    Cons

    A little to much travel, but still not bad.

    Advice to Management

    N/A


  2. "Starts Fun - Keep Your Options Open"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Associate in Brooklyn, NY
    Current Employee - Operations Associate in Brooklyn, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Tough Mudder full-time (More than a year)

    Pros

    Fun coworkers
    Flexible schedule
    Travel
    Starts very fun and seems like it will be easy. Lots of cliques, gossip. sucking up to people.

    Cons

    Low paying
    Poor management, low experience
    loss of personal life, commitment to the job on weekends
    Be very careful of who you trust at this organization. Gossip goes all the way here.

    Advice to Management

    Look at the balance of work and make it better..HUGE mis-step happening.

  3. Helpful (3)

    "Bad Culture & Weak Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Tough Mudder full-time (More than 3 years)

    Pros

    Office is innovative and inspiring. Brand is well known and considered prestigious to work for. Company has a good vacation and sick time policy. HR has an organized employee feedback system which helps with personal development. Stay with the firm long enough and you’ll have more TM swag then you’ll know what to do with.

    Cons

    Work Life Balance is terrible. Very little vertical growth within the company. Company performance is volatile and went through a big round of layoffs in 2014. What used to be a great culture has now deteriorated into a cliquish and immature environment.

    Senior management is inexperienced and changes objectives too frequently for anyone to get into an efficient work cycle. On multiple occasions, promises from senior leadership to employees are not honored. Executives are hired and fired frequently making it difficult to create a sustainable relationship with superiors.

    Advice to Management

    Time for new Senior Leadership. "The men with white coats have come." Find someone to lead the company who has experience running established companies.


  4. Helpful (7)

    "Incompetent leadership. Horrible pay. No mobility."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    All the Met-Rx bars your heart desires. Solid health benefits package. Most of the people who work there are nice people who are fun to hang out with.

    Cons

    As the title says: incompetent leadership. Just because someone has been working for you for a few years and they 'understand the TM brand' doesn't mean they know anything about marketing. Then they pay these people $300,000+ per year all while saying our budgets are tight and 'no, we can't afford a raise for you'. Even though it is the plebes who do all the work and make the business go round. They refuse to spend money where it is needed (hiring talent). This happens in a few departments at the company.

    They love to dangle the 'carrot on a string' bonus that never actually can be attained.

    When I got to TM, most of the company was veterans who had been there for a while. When I left, most of the company's vets had left or were leaving. You know its a bad sign when the people who helped build the ship are abandoning it.

    They have horrible decision making skills and foresight. Most decisions are made from a saving money perspective, without thinking about how it will actually affect the business.

    They will tell you that the pay is less because of the great culture at Tough Mudder but that doesn't exist anymore. There used to be fun events happening all the time - before I left it was surprising for more than a small handful of people to show up at team drinks on a Thursday.

    In short: The company is slowly sinking. JUST DON'T.

    Advice to Management

    1. Pay the upper management less money and pay the people who actually do the work better.
    2. Hire people who know what they are actually doing. Remember, knowing and understanding the TM Brand is an easily learned skill; 15 years of marketing experience is not.


  5. "Great company"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Brooklyn, NY
    Current Employee - Anonymous Employee in Brooklyn, NY

    I have been working at Tough Mudder full-time (More than 3 years)

    Pros

    Health and fitness driven
    Fantastic people
    Opportunities to grow into new responsibilities

    Cons

    Not a place for those who want a traditional career with predictable days. Constantly changing and adapting. Could be a pro for some, but con for others.

    Advice to Management

    Keep up the good work. Continue growing processes. Emphasis on people.


  6. "Controller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Controller in Brooklyn, NY
    Former Employee - Controller in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Young, energetic, staff. A good start for anyone's career

    Cons

    Setting up a foundation will require long hours.


  7. "decent but not advised"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Tough Mudder full-time (Less than a year)

    Pros

    - flexible work environment
    - great coworkers
    - awesome office
    - 'work hard play hard'

    Cons

    - no direction from upper management; unclear objectives
    - sole focus is on the bottom line
    - very high turnover
    - constant change; poor communication in regards to change across all levels within the company

    Advice to Management

    Show employees that you care about something other than the bottom line. Make decisions and stick with them.

  8. Helpful (7)

    "It's About Perspective..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Tough Mudder full-time (More than a year)

    Pros

    - I came in with the ability to make a difference, build a team, and support international development - not everyone had that same opportunity, but TMHQ employees were given a very hands-on approach on a daily capacity to make a difference and see their contribution within the bigger picture.
    - the company culture was communal and colleagues genuinely were smart, nice, and humble (except upper management).
    - the company (sometimes blindly and without thinking things through) would invest in certain individuals - you could become a manager with no managerial experience - sometimes this was great, sometimes it backfired.
    - the HR team worked hard to put together a plan with what limited resources they could. medical/dental/vision, unlimited paid time off, snacks and beverages, and company office-closures at the end of the year were appreciated by many.
    - all departments pulled miracles to get the level of work done at the quality that it was completed with the resources they had. Im surprised someone from Ops didnt fall asleep on the course or have some serious issues arise from lack of sleep and traveling too much.

    Cons

    - the company culture was very bro-centric. "wine" wasnt allowed during Team Drinks activities but Keg Beer was. There was a lot of pressure to run the TM Obstacle Course or "volunteer" (e.g. you have to) for a weekend several times a tear.
    - Upper leadership was a bunch of white dudes that thought they were still in college. VP and Director level individuals were more friends of the CEO than someone whom had experience: we see examples of that in Finance, Marketing, and HR from various stages of the company's tenure.
    - It was impossible to get something done if the CEO didnt like it. Having a civilized disagreement was few and far between with the CEO. Having a "yes" attitude was the only thing that got you a seat at his table.
    - Ops is home for less than half a year.. dont make them live in NYC and pay those rental prices- thats just heartless and unfair.

    Advice to Management

    I know business is a tricky situation and I know the team is working hard to turn around not only the company but the image of the company - both equally important. If upper management can't start listening to the employees and learn how to professionally engage in uncomfortable conversations, the company will be doomed.


  9. Helpful (3)

    "Mixed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Tough Mudder full-time

    Pros

    Tough Mudder was a huge learning experience. I was there in the earlier years so I can't speak to the current situation, but I loved my coworkers and had a lot of fun. Great perks, fun people.

    Cons

    Tough Mudder struggled to turn the corner from start-up to professional organization... things got messy, and a lot of people left. There wasn't a lot of opportunity to move up because we were all so focused on getting done the basic most essential tasks.


  10. Helpful (8)

    "A company that is not growing, but dying"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Brooklyn, NY
    Former Employee - Project Manager in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Tough Mudder full-time (More than a year)

    Pros

    Good mates to hang out with; decent place if you want to work long hours, have no long term future, but have a few pints on Fridays

    Cons

    Inept leadership, no job security, probably the most overrated place to work on earth. The golden age of the company was a few years ago, when it felt like the sky was the limit and the future looked promising. But alas, they have hired too many highly paid ex-consultant types that do not have the experience to actually stick around and grow a company. They have a CFO that thinks strong leadership equates to loud clapping. During his tenure, he has lead a company that has been profitable since inception to being millions deep in the red for 2014. The CEO/founder seems to be oblivious that the financial health of the company is on the CFO and that the president is a much more qualified replacement. What kind of company downsizes hard working employees whilst planning for the next company party. Hardly something to Hoorah about...

    Advice to Management

    For a quick win, fire a couple of useless c-level execs and save a million bucks.


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