Towers Perrin Reviews | Glassdoor

Towers Perrin Reviews

Updated June 27, 2017
76 reviews

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76 Employee Reviews

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  1. "It's ok, but work life balance is hard with TW"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Actuarial Associate
    Current Employee - Actuarial Associate
    Doesn't Recommend
    No opinion of CEO

    Pros

    Pay Competitive, benefits are ok.
    Solid consulting experience.
    BIg company and lots of travel and learning experience.
    Towers Watson !

    Cons

    Upcoming streamlining due to merger.
    poor work/life balance
    obsolete computer system.
    Pay freeze for a whole 1.5-2 years.
    Towers Watson !

    Advice to Management

    The senior management needs to be more transparent. The associates has no idea what is going on with the management and they don't seem to convey their message or care enough for their associates


  2. Helpful (1)

    "Great place to work, but not for creative types"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Chicago, IL
    Current Employee - Consultant in Chicago, IL
    Approves of CEO

    Pros

    Solid company, good benefits, good potential for hard workers who are willing to sell

    Cons

    Work/life balance issues, lack of opportunities to approach work creatively

    Advice to Management

    Appreciate your conservative and smart approach to dealing with the economic downturn.

  3. Helpful (1)

    "Top traditional HR firm."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant
    Former Employee - Senior Consultant
    Approves of CEO

    Pros

    If you are part of their traditional lines of business, such as retirement, compensation, communications or health & welfare, then this is a great place for all levels of experience.

    Cons

    If you are more into project based, or IT related consulting (non-implementation, such as technology strategy), then your opportunities will be limited

    Advice to Management

    Invest in more marketing and sales support, especially if you are looking to grow outside of your traditional businesses.


  4. "Good place to start an actuarial consulting career...move elsewhere if you want to do creative and interesting work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate
    Former Employee - Associate
    Approves of CEO

    Pros

    Towers Perrin is a great place for folks who want to build an actuarial consulting career under rather strict guidelines.

    Cons

    The culture varies too much from office to office, and it all depends on whether your manager cares for your growth. It is very hard to find that sort of relationship here. Promotion schedules can be quite unfair.

    Advice to Management

    More clear communications.


  5. Helpful (1)

    "Towers Perrin has good people, but needs to free them to become more entrepreneurial."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in New York, NY
    Current Employee - Senior Consultant in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Towers Perrin gives people clear line of sight between their individual goals and those of the organization. Towers Perrin does a good job of recruiting and hiring talented people. Towers Perrin also has some good intellectual capital.

    Cons

    Towers Perrin's senior management operate in a very parochial style. They don't give transparent information to even their senior consultants and they make major decisions without properly checking with the people that these decisions will most affect.

    Towers Perrin places great emphasis on compliance and timekeeping, and its consultants end up spending far more time than necessary on administrative tasks that keep them from their clients. People working here spend time feeding the system much more than the system supports them in their work.

    The reason for the emphasis on administrative tasks is because the top management feels that it "needs" to roll up financial information on a weekly basis because it doesn't trust its people to run their offices at the ground level as entrepreneurs would. Instead, all the information is funnelled to the top, where all major decisions trickle down in a highly filtered manner.

    Because justifications for major decisions appear so watered down, the firm feels to employees as if it has no strategy or underlying decision principles, which in turn causes major alignment issues.

    Advice to Management

    Cut out the administrative load and free your people to focus on the market and their clients' needs. State a true strategy based on the firm's strengths, weaknesses, opportunities, and threats, not just a pithy statement about what we do. Focus people's actions on broad strategic goals, then get out of peoples' way and let them accomplish their goals. Develop an organization that facilitates people getting their work done rather than burdening your people to feed top management's needs. If the organization let people operate more as entrepreneurs and less as minions, then you would free a lot of productive energy for people to succeed.


  6. Helpful (1)

    "All Corporate Drones Wanted for this Feel Bad, Pay Good Sweatshop"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Compensation and Rewards Associate in San Francisco, CA
    Current Employee - Executive Compensation and Rewards Associate in San Francisco, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Towers Perrin is a well-known consulting firm with an excellent reputation in the HR consulting field. Entry level consultants are paid extremely well with significant overtime opportunities due to their initial status as a non-exempt salaried employee. Employees are able to expense virtually any type of travel expense.

    Cons

    While Towers Perrin commits a lot of their resources to college recruiting, entry level consultants receive limited formal training and guidance during their first year. Numerous entry level Associates have either quit or been laid off in the past year due to the current business climate and dissatisfaction with working at this firm. The people who work at Towers Perrin treat each other based on formal rank within the firm and thus are very condescending to new consultants. Consultants from different lines of business rarely interact and frequently avoid verbal contact with each other (i.e. halls, elevators, bathroom). Utilization of consultants is haphazard due to poor internal communication and a lack of team meetings. Client interface is non-existent during the first year and I feel I was misled about this trend during the interviewing process. The work is extremely boring and purely relates to "number crunching" and Microsoft Excel and PowerPoint. Critical thinking is rarely utilized as the firm relies heavily on past templates and standardized analyses. Utilizing vacation time is frowned upon as my boss initially told me that most people forfeit their vacation time and another consultant mentioned that there is no work-life balance at this company. Sadly, one of my co-workers is planning to work through a good portion of her maternity leave due to her fear of losing her job and the reaction from our teammates. Community service and activism is very low at Towers Perrin. After having positive work experiences in other corporate settings, I am extremely disgruntled with my present employment relationship at Towers Perrin and do not recommend joining this firm.

    Advice to Management

    Senior management must make and effort to reinvigorate the firm's culture as it is extremely sterile and rigid. They also should make an effort to develop more effective communicators at the middle managerial level who actually provide feedback to co-workers. Lastly, hiring more pleasant and kind people would go a long way in improving the firm.


  7. "Good for traditional HR lines of business and those joining from college/MBA or other consulting firms."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in New York, NY
    Current Employee - Senior Consultant in New York, NY
    No opinion of CEO

    Pros

    Well-known, reputable firm within its field. Well-established practice in traditional HR fields - executive compensation, health and welfare, retirement. Great support for mid-level consultants to balance work and life - especially at the age when people start to get married and have kids.

    Cons

    The firm is great for people hired from traditional routes - college, MBA - as well as lateral transfers from other consulting firms. Lateral hires from non-consulting backgrounds will have tough time navigating the bureacracies and the established networks - especially in this economy. Its non-traditional line of business faces difficulties during economic downturns as they are luxuries of clients' HR departments.

    Advice to Management

    Staffing on assignments needs to be improved so that associates and consultants are better balanced.

  8. Helpful (1)

    "Keep at it"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Actuarial Associate in San Francisco, CA
    Current Employee - Actuarial Associate in San Francisco, CA
    Approves of CEO

    Pros

    Good for self-starters, fast paced, lots of growth opportunities - bite off as much as you can chew. Rewarded for your performance. Highly respected company - considered a leader in the field. Work environment may differ based on who is in your department. Looks great on the resume.

    Cons

    Schedule is largely out of your hands - based on client needs. Work-life balance may be tough. It is more difficult to take actuarial exams in consulting than in an insurance company. Work is very seasonal, for health and welfare department , busy season is in the summer.

    Advice to Management

    Be open and honest


  9. Helpful (1)

    "A lot of good opportunities if you work hard."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Chicago, IL
    Former Employee - Consultant in Chicago, IL
    Recommends
    No opinion of CEO

    Pros

    There are some great consultants who are very interested in getting training opportunities to anyone who is interested in learning. There is a strong sense of the importance of quality products and good client service. It is a respectful workplace environment. There are excellent resources for difficult technical topics. They are committed to training and success for actuarial exam takers.

    Cons

    Some (but not all) people seemed to be way overworked. It can be very difficult to balance work and life in a consulting firm, it will likely be the case at any consulting firm and not just Towers Perrin. Would be nice if there was less time required for non-client admin tasks.

    Advice to Management

    Overall a good place to work if you want to be in consulting.


  10. "Smart people, good opportunities, culture needs work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Philadelphia, PA
    Former Employee - Consultant in Philadelphia, PA
    No opinion of CEO

    Pros

    Career opportunities and exposure to smart, creative people

    Cons

    Sometimes a harsh culture where meeting client demands are viewed as more important than the well-being of employees

    Advice to Management

    Local management personnel should receive training in managining and mentoring employees; coaching should be provided to senior managers on a regular, on-going basis. Team work and respect for everyone should be part of the company's mission/value statement. People who are not respectful to others - and there are some at Towers that are very disrespectful to their colleagues - should clearly receive the message that their behavior will not be tolerated. This is clearly not the case today.


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