Town Shoes Reviews | Glassdoor

Town Shoes Reviews

Updated October 13, 2017
159 reviews

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2.5
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Simon Nankervis
1 Rating

159 Employee Reviews

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Pros
Cons
  • Communication with Head Office was nonsense (in 14 reviews)

  • district managers have little to no business acumen (in 9 reviews)

More Pros and Cons

  1. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Town Shoes full-time

    Pros

    Good benefits and discounts

    Cons

    High expectations for little pay. Unrealistic commission structure. Goals are to high don't set you up to be successful.


  2. Helpful (11)

    "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager
    Former Employee - General Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Town Shoes full-time (More than a year)

    Pros

    Had a really good perks program, however even that has been taken away. Operations and most jobs with the company are cookie cutter and do not require the use of thought to work here.

    Cons

    Boring, and unachievable sales targets

    Advice to Management

    Get out now.

    Town Shoes Response

    Jul 4, 2017 – Human Resources Manager

    Thank you for providing this valuable feedback. Sales targets and other KPIs are an important part of the retail environment and we encourage our leaders to provide every associate with coaching to... More

  3. "Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Quick advancement, a lot of FaceTime with management. Growing company and good benefits.

    Cons

    Micro managed to the fullest

    Advice to Management

    Be confident in the person to do the job you hired them to do

    Town Shoes Response

    Sep 21, 2015 – HR Manager

    thank you for sharing your feedback with us!


  4. "Chief Operating Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbia, MO
    Current Employee - Anonymous Employee in Columbia, MO
    Disapproves of CEO

    Pros

    Great having summers off in the company

    Cons

    Small company, not much room for growth

    Advice to Management

    Stay conservative with financial assets,

    Town Shoes Response

    Sep 21, 2015 – HR Manager

    thank you for sharing your feedback with us!


  5. "Sterling Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hurst, TX
    Former Employee - Anonymous Employee in Hurst, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Flexible Hours , niceand friendly employer.

    Cons

    The distance you had to travel sometimes to get to a new job.


  6. Helpful (1)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Town Shoes full-time (More than 5 years)

    Pros

    Job security, benefits package, consistent schedule, promote-from-within, training opportunities, incentive bonus programs and trips.

    Cons

    Corporate mindset - raises are hard earned and small, work hours can be strenuously long, hard to get straight answers from higher-ups.

    Advice to Management

    Credibility, credibility, credibility. Pass it down to your district managers. Do as promised or make no promises.


  7. "The best"

    StarStarStarStarStar
    Former Employee - Administrative Clerk in Great Falls, MT
    Former Employee - Administrative Clerk in Great Falls, MT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Town Shoes full-time (More than a year)

    Pros

    Mixed bag. Hard work gets rewarded.

    Cons

    Must wear multiple hats. No room for advancements.

    Advice to Management

    Value your employees

    Town Shoes Response

    Dec 1, 2014 – HR Manager

    Thanks for taking the time to share your feedback with us! we're happy to hear how much you enjoyed working for us and wills hare your recommendations with our Management team.

  8. Helpful (5)

    "soso"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    good discount on shoes and accessories

    Cons

    very top heavy, lacking in culture, not much upward growth


  9. Helpful (2)

    "Overall still a fantastic place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Town Shoes full-time

    Pros

    Senior leadership team really values their people, even when workload is heavy DMs still support and care about their teams and help them through. The DMs are all wonderful and really do everything they can to develop and support their teams. The regional is an amazing woman who goes out of her way to show managers and associates she cares and is invested in them.

    Cons

    Workload can get a little heavy with short notice, lots of associate perks were lost over the last while.

    Advice to Management

    Keep focused on the associates and reinvest in some of the associate perks - it’s the best way to keep teams happy and engaged.


  10. "Csr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Town Shoes part-time

    Pros

    Great company to work for

    Cons

    None that i can think of

    Advice to Management

    Nothing at all


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