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Towne Mortgage

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Towne Mortgage

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Towne Mortgage Reviews

Updated Oct 1, 2023

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Found 118 of over 119 reviews
4.3
83% Recommend to a Friend
98% Approve of CEO

Found 118 of over 119 reviews

4.3
83%
Recommend to a Friend
98%
Approve of CEO
Towne Mortgage CEO Mark Janssen (no image)
Mark Janssen
49 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
Cons

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This rating reflects the overall rating of Towne Mortgage and is not affected by filters.

    1. 5.0
      Sep 15, 2023
      Processing Team Leader
      Current Employee, more than 1 year
      Recommend
      CEO Approval
      Business Outlook

      Pros

      All team members are helpful, happy, and supportive. Management is transparent about the company goals and if we are meeting these goals or not. Hard work is rewarded. There is room for growth, and they will support that growth with whatever you need. Remote work environment. Team mentality. Fantastic benefits, PTO, pay and 401K with matching. Inclusive environment that shows all team members' matter. We have a phenomenal training team and guidelines. I truly cannot say enough about how great this company is to work for. Volunteering opportunities are provided and encouraged throughout the year along with several other charity and giving options throughout the year. We are provided a lot of opportunity to give back to the community and it is supported and encouraged with volunteer pto.

      Cons

      If you ever have the pleasure of working here, no other company will ever compare.

      1. 5.0
        Aug 23, 2023
        Loan Officer
        Former Employee
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Remote environment, family feel, as long as you meet goals you can be successful! Got to put in the hard work!

        Cons

        Small Company but I personally likes that. Wish at that time we had a Marketing or Business Development team that got our name out there more. When talking to new customers we had to educate them first on who we were before we could talk about our products. If we have that family feel as a company we got to get in with the families; go to community events, and go where the families are!

        Thank you for taking the time to share your positive feedback! We're thrilled to hear that you had a great experience at Towne. We wish you all the best - Towne!

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        1. 5.0
          Sep 15, 2023
          Post Closing
          Current Employee, more than 5 years
          Troy, MI
          Recommend
          CEO Approval
          Business Outlook

          Pros

          •Flexible with work schedules and flexing time •Great leadership willing to jump in and help get the task completed • Passionate about giving back to the community and volunteerIng time •Offers fully remote •Active try’s to listen to feedback from employees and prove •Good PTO and benefits

          Cons

          Smaller company so harder to grow higher in the company

          1. 5.0
            Aug 22, 2023
            Anonymous Employee
            Current Employee, more than 3 years
            Troy, MI
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Unlimited team olunteer time off 8 hours of individual volunteer time

            Cons

            Nothing to share at this time

            Thank you for taking the time to share your positive feedback! Our team works hard to create a supportive and engaging work environment, and it's wonderful to know that our efforts are making a difference! - Towne

            1. 5.0
              Jul 17, 2023
              Underwriter II
              Former Employee, more than 3 years
              Troy, MI
              Recommend
              CEO Approval
              Business Outlook

              Pros

              They are very family oriented and easy to work for. Great pay and good people, it was the best place I've ever worked.

              Cons

              Nothing bad to really report on.

              Thank you for taking the time to share your positive feedback! Our team works hard to create a supportive and engaging work environment, and it's wonderful to know that our efforts are making a difference! - Towne

              1. 1.0
                Oct 1, 2023
                Anonymous Employee
                Former Employee, more than 1 year
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Nice people. Somewhat laid back, depending on department.

                Cons

                Absolutely no room for advancement career-wise. Pays below market value for employees.

                Thank you for taking the time to provide us with your feedback on Glassdoor. We understand how important career growth is for our Team Members. As a smaller company, we are continuously exploring ways to enhance our offerings, including programs such as Shadow Sessions, Training initiatives, and an Educational Assistance Program, among others. We always encourage Team Members to speak to their Leader and/or HR to discuss their career aspirations and explore potential avenues within our company. We are committed to fostering a culture of internal growth and want to ensure that our Team Members have the chance to advance their careers here. Offering a comprehensive and competitive benefits package is one way we recognize our Team Member's contributions to the success of the organization and our role in helping Team Members and their families stay healthy and maintain a flexible work life. We regularly evaluate our compensation packages to ensure they are competitive in the market and reflective of the value our Team Members bring to the organization. Thank you again for your feedback we review all feedback regularly, and we wish you the best of luck in your next chapter.

                1. 1.0
                  Jul 16, 2023
                  Mortgage Closer
                  Current Employee, more than 5 years
                  Troy, MI
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Have no pros to comment on

                  Cons

                  Micro managing is a constant way of life. She insists there is no micro managing or favoritism on her team. This is so unhealthy and toxic making you feel incapable of doing any work on your own. Its really difficult to stay positive when everything your Manager relates to is negative.

                  At Towne, we strive to provide a positive and supportive work environment for all our team members. We take pride in encouraging open communication and actively asking our team members to share their thoughts, ideas, and concerns with us. We encourage you to reach out to the HR team or your team's Senior Leader so we can better understand your concerns and work toward a resolution.

                  1. 5.0
                    Mar 23, 2023
                    Mortgage Closer
                    Former Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    remote work was great - accomplished so much more

                    Cons

                    long drive and glad they allowed remote

                    Thank you for your review! Good luck to you in the future.

                    1. 5.0
                      Feb 15, 2023
                      Mortgage Loan Closer
                      Former Employee
                      Troy, MI
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      They treat you well, and they make sure you feel appreciated.

                      Cons

                      The pay could be a little better with inflation.

                      We appreciate your review! Happy to have you as part of our team!

                      1. 5.0
                        Feb 21, 2023
                        Mortgage Banker (MLO)
                        Former Employee, more than 8 years
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Team atmosphere was outstanding. Very inclusive.

                        Cons

                        Standard banking holidays as time off.

                        Thank you for your positive feedback! Excited to have you on our team!

                      Viewing 1 - 10 of 118 Reviews
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                      Towne Mortgage Reviews FAQs

                      Towne Mortgage has an overall rating of 4.3 out of 5, based on over 119 reviews left anonymously by employees. 83% of employees would recommend working at Towne Mortgage to a friend and 77% have a positive outlook for the business. This rating has decreased by -7% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Towne Mortgage employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Towne Mortgage. This rating has decreased by -8% over the last 12 months.

                      83% of Towne Mortgage employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Towne Mortgage 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.9 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Towne Mortgage to be management, career development, benefits and the cons to be senior leadership .

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                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      Morgan Stanley

                      In an interview is it a good practice to draw examples for answering situational questions from the most recent and relevant experience or should I draw examples from other previous experiences as well?

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                      Morgan Stanley

                      In an interview is it a good practice to draw examples for answering situational questions from the most recent and relevant experience or should I draw examples from other previous experiences as well?

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                      University of Chicago

                      Doing my first behavioral interview with Guidehouse and wondering if anyone has any advice on practice questions for the behavioral interview I might be able to practice with, prep, and map out a STAR response to ahead of time. This is my first time interviewing in this industry and am first gen so feeling nervous, this any advice and tips are much appreciated.

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                      Glassdoor has 119 Towne Mortgage reviews submitted anonymously by Towne Mortgage employees. Read employee reviews and ratings on Glassdoor to decide if Towne Mortgage is right for you.