★
Towne Mortgage Reviews
Updated Oct 1, 2023
Filter by Topic
Remote Work
Work Life Balance
Coworkers
Management
Benefits
Career Development
Culture
Compensation
Senior Leadership
Workplace
Diversity & Inclusion
Covid 19
Clear All
Full-time, Part-time
English
Verify your email to use filters. Having problems? Resend email
Found 118 of over 119 reviews
83% Recommend to a Friend
98% Approve of CEO
Found 118 of over 119 reviews
Popular
- Popular
- Most Recent
- Highest Rating
- Lowest Rating
Recommend to a Friend
Approve of CEO
Mark Janssen
49 Ratings
What are your colleagues talking about?
Find your exclusive Company Bowl™ on Community. Join the hottest conversation with your colleagues anonymously.
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "The people I work with are great, friendly, kind and always willing to help you out." (in 13 reviews)
- "I have been given the opportunity to grow and expand my knowledge in many different areas." (in 5 reviews)
Cons
Ratings by Demographics
This rating reflects the overall rating of Towne Mortgage and is not affected by filters.
- 5.0Sep 15, 2023Processing Team LeaderCurrent Employee, more than 1 year
Pros
All team members are helpful, happy, and supportive. Management is transparent about the company goals and if we are meeting these goals or not. Hard work is rewarded. There is room for growth, and they will support that growth with whatever you need. Remote work environment. Team mentality. Fantastic benefits, PTO, pay and 401K with matching. Inclusive environment that shows all team members' matter. We have a phenomenal training team and guidelines. I truly cannot say enough about how great this company is to work for. Volunteering opportunities are provided and encouraged throughout the year along with several other charity and giving options throughout the year. We are provided a lot of opportunity to give back to the community and it is supported and encouraged with volunteer pto.
Cons
If you ever have the pleasure of working here, no other company will ever compare.
- 5.0Aug 23, 2023Loan OfficerFormer Employee
Pros
Remote environment, family feel, as long as you meet goals you can be successful! Got to put in the hard work!
Cons
Small Company but I personally likes that. Wish at that time we had a Marketing or Business Development team that got our name out there more. When talking to new customers we had to educate them first on who we were before we could talk about our products. If we have that family feel as a company we got to get in with the families; go to community events, and go where the families are!
Towne Mortgage Response3moThank you for taking the time to share your positive feedback! We're thrilled to hear that you had a great experience at Towne. We wish you all the best - Towne!
- 5.0Sep 15, 2023Post ClosingCurrent Employee, more than 5 yearsTroy, MI
Pros
•Flexible with work schedules and flexing time •Great leadership willing to jump in and help get the task completed • Passionate about giving back to the community and volunteerIng time •Offers fully remote •Active try’s to listen to feedback from employees and prove •Good PTO and benefits
Cons
Smaller company so harder to grow higher in the company
- 5.0Aug 22, 2023Anonymous EmployeeCurrent Employee, more than 3 yearsTroy, MI
Pros
Unlimited team olunteer time off 8 hours of individual volunteer time
Cons
Nothing to share at this time
Towne Mortgage Response3moThank you for taking the time to share your positive feedback! Our team works hard to create a supportive and engaging work environment, and it's wonderful to know that our efforts are making a difference! - Towne
- 5.0Jul 17, 2023Underwriter IIFormer Employee, more than 3 yearsTroy, MI
Pros
They are very family oriented and easy to work for. Great pay and good people, it was the best place I've ever worked.
Cons
Nothing bad to really report on.
Towne Mortgage Response3moThank you for taking the time to share your positive feedback! Our team works hard to create a supportive and engaging work environment, and it's wonderful to know that our efforts are making a difference! - Towne
- 1.0Oct 1, 2023Anonymous EmployeeFormer Employee, more than 1 year
Pros
Nice people. Somewhat laid back, depending on department.
Cons
Absolutely no room for advancement career-wise. Pays below market value for employees.
Towne Mortgage Response2moThank you for taking the time to provide us with your feedback on Glassdoor. We understand how important career growth is for our Team Members. As a smaller company, we are continuously exploring ways to enhance our offerings, including programs such as Shadow Sessions, Training initiatives, and an Educational Assistance Program, among others. We always encourage Team Members to speak to their Leader and/or HR to discuss their career aspirations and explore potential avenues within our company. We are committed to fostering a culture of internal growth and want to ensure that our Team Members have the chance to advance their careers here. Offering a comprehensive and competitive benefits package is one way we recognize our Team Member's contributions to the success of the organization and our role in helping Team Members and their families stay healthy and maintain a flexible work life. We regularly evaluate our compensation packages to ensure they are competitive in the market and reflective of the value our Team Members bring to the organization. Thank you again for your feedback we review all feedback regularly, and we wish you the best of luck in your next chapter.
- 1.0Jul 16, 2023Mortgage CloserCurrent Employee, more than 5 yearsTroy, MI
Pros
Have no pros to comment on
Cons
Micro managing is a constant way of life. She insists there is no micro managing or favoritism on her team. This is so unhealthy and toxic making you feel incapable of doing any work on your own. Its really difficult to stay positive when everything your Manager relates to is negative.
Towne Mortgage Response5moAt Towne, we strive to provide a positive and supportive work environment for all our team members. We take pride in encouraging open communication and actively asking our team members to share their thoughts, ideas, and concerns with us. We encourage you to reach out to the HR team or your team's Senior Leader so we can better understand your concerns and work toward a resolution.
- 5.0Mar 23, 2023Mortgage CloserFormer Employee
Pros
remote work was great - accomplished so much more
Cons
long drive and glad they allowed remote
Towne Mortgage Response9moThank you for your review! Good luck to you in the future.
- 5.0Feb 15, 2023Mortgage Loan CloserFormer EmployeeTroy, MI
Pros
They treat you well, and they make sure you feel appreciated.
Cons
The pay could be a little better with inflation.
Towne Mortgage Response9moWe appreciate your review! Happy to have you as part of our team!
- 5.0Feb 21, 2023Mortgage Banker (MLO)Former Employee, more than 8 years
Pros
Team atmosphere was outstanding. Very inclusive.
Cons
Standard banking holidays as time off.
Towne Mortgage Response9moThank you for your positive feedback! Excited to have you on our team!
Join the Towne Mortgage team
Towne Mortgage Reviews FAQs
Towne Mortgage has an overall rating of 4.3 out of 5, based on over 119 reviews left anonymously by employees. 83% of employees would recommend working at Towne Mortgage to a friend and 77% have a positive outlook for the business. This rating has decreased by -7% over the last 12 months.
83% of Towne Mortgage employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Towne Mortgage 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.9 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Towne Mortgage to be management, career development, benefits and the cons to be senior leadership .
