Towne Park Reviews | Glassdoor

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Towne Park Reviews

Updated February 15, 2018
575 reviews

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3.3
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Approve of CEO
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Andrew Kerin
22 Ratings

575 Employee Reviews

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Pros
Cons
  • No Incentive or Support For Staff Other Than Account Manager (in 28 reviews)

  • Work life balance is a struggle if your property is understaffed (in 10 reviews)

More Pros and Cons

  1. "Guest Service Captain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Captain in Orlando, FL
    Current Employee - Guest Service Captain in Orlando, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Towne Park full-time (More than 5 years)

    Pros

    Great chance to gain experience with leadership.

    Cons

    Only make a dollar extra from that of your employees.

    Advice to Management

    Pay this position a couple dollars more.


  2. "Valet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet Parking in Dana Point, CA
    Former Employee - Valet Parking in Dana Point, CA
    Recommends

    I worked at Towne Park full-time (More than 3 years)

    Pros

    Great benefits including medical, vision, and dental. Depending on location you can make decent tips in addition to Hourly.

    Cons

    Working long hours, just because you’re off at 3pm doesn’t mean you’re able to leave yet. This is a great job to work when you get out of high school and are going to college. Don’t anticipate making a career out of it.

    Advice to Management

    Pay attention to your employees, do not publicly reprimand them, all of your workers really do work very hard and deserve a lot of appreciation. It’s discouraging to run all day try your best and get yelled at for something minor.

  3. "Good work for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Towne Park part-time

    Pros

    Fast money, networking, nice cars

    Cons

    management was inconsistent
    slow nights= minimum tips and wage wasn't high


  4. "GSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - GSA
    Former Employee - GSA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Towne Park part-time (More than a year)

    Pros

    Quick money, friendly people, fast paced.

    Cons

    GSC's act like they are above everyone else. If you're new, they put you on the bad shifts where not a lot of tips are made.

    Advice to Management

    Pay more attention to people so they don't pocket tips, treat everyone equally.


  5. "Fun JOb"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet Attendant in Cincinnati, OH
    Former Employee - Valet Attendant in Cincinnati, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Towne Park part-time (More than a year)

    Pros

    Really fun and great earning potential.

    Cons

    Sometimes it's not worth the money.


  6. "Good but with issues..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Valet/GSA in Cleveland, OH
    Current Employee - Valet/GSA in Cleveland, OH
    Approves of CEO

    I have been working at Towne Park part-time (More than a year)

    Pros

    Good sites, good money, meet interesting people

    Cons

    Poor mgmt at sites, inadequate training, no acknowledgement of employees doing their jobs PROFESSIONALLY

    Advice to Management

    I work in downtown Cleveland, I'm one of 3 crew that started at site...mgmt doesn't encourage morale when they don't give any words of encouragement to folks who show up and down their jobs...lack of accountability is a major issue at my site as is poor training ( locations, descriptions, legible writing, etc...) are also biggies.


  7. "Guest Service Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towne Park part-time (More than a year)

    Pros

    Very minimal effort needed to complete tasks assigned to you, flexible hours

    Cons

    Pay is very low

  8. "Toxic culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Towne Park full-time (More than a year)

    Pros

    Flexibility is the only real pro I can think of .

    Cons

    Poorly paid employees, unless your management . Male dominated toxic culture , (your not welcome in your LGBTQ ) where harassment and inappropriate behavior is either ignored , or covered up by management, if you dare to complain or report you will presented with a write up and victim blamed. favoritism and selective enforcement of policies runs rampant depending on how cozy you are with the account manager.

    Advice to Management

    Get it together #metoo


  9. "Alright"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towne Park full-time

    Pros

    Meet good people, drive cool cars, and able to make pretty good tips

    Cons

    Management sucks, advancement based on likeability rather than performance

    Advice to Management

    be better


  10. "Flexible Schedule Good Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet Attendant in Salt Lake City, UT
    Former Employee - Valet Attendant in Salt Lake City, UT
    Recommends
    Positive Outlook

    I worked at Towne Park part-time (More than 5 years)

    Pros

    Very flexible schedule. Willing to work with my availability. A lot of “corporate” requirements, but very easy to follow. Growth is available in the company, but I liked my valet job.

    Cons

    Tips aren’t always so great.

    Advice to Management

    Ease up on secret shoppers. A lot of unrealistic requirements that don’t yield any tangible results.


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