Towne Park Reviews | Glassdoor

Towne Park Reviews

Updated July 21, 2017
493 reviews

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3.6
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Towne Park President & CEO Chuck Heskett
Chuck Heskett
104 Ratings

493 Employee Reviews

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Pros
Cons
  • Account Managers will often work 7 days per week as your phone and email will constantly need attention on your (few) days off (in 24 reviews)

  • roughly minimum wage for fast paced, highly professional environment where you often compromise (in 17 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Annapolis, MD
    Current Employee - Anonymous Employee in Annapolis, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Towne Park full-time (More than 10 years)

    Pros

    tremendous growth opportunity and ability to shape your career

    Cons

    may be too fast-paced for some

    Advice to Management

    continue valuing people

    Towne Park Response

    Nov 15, 2016 – President and CEO

    Thank you for your ten years of service. We are very fortunate to have you as an associate and I agree that the growth opportunities and the ability to shape your career, as you noted, are two of... More


  2. Helpful (1)

    "Fun and upbeat environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Valet Cashier in Grapevine, TX
    Current Employee - Valet Cashier in Grapevine, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Towne Park full-time (Less than a year)

    Pros

    Great way to get hospitality experience including customer service and exercise. Plus tips are all yours, with no tip sharing.

    Cons

    A lot of exercise. On average you will walk 5-10 miles a day. Guest will expect you to know everything about anything. So you will have to do a lot of studying in regards about the hotel, activities in the hotel, and in the surrounding cities.

  3. "Towne Park Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - GSA in Kansas City, MO
    Former Employee - GSA in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Towne Park part-time (More than a year)

    Pros

    Strong customer service lessons taught by this company. Good first job.

    Cons

    There could be more job sites to work at.

    Advice to Management

    Increase Supervision of GSE's

    Towne Park Response

    Jul 14, 2017 – Manager, Associate Engagement Solutions

    Thank you for your review - so happy you enjoyed your experience with Towne Park! Make sure to follow us as we are growing!


  4. "Valet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Valet Parking in Madison, WI
    Current Employee - Valet Parking in Madison, WI
    Recommends

    I have been working at Towne Park part-time (More than a year)

    Pros

    The managers really care about you and the company wants you to succeed.

    Cons

    I don't see any problems right now.


  5. "Boys' Club"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Concierge in Denver, CO
    Former Employee - Concierge in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Towne Park full-time (More than 3 years)

    Pros

    If you're a good looking man, you can easily get into management!

    Cons

    If you are not a man, there is literally no career path. Account managers and above are 99% male.


  6. "Easy to get work here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet Attendant in SeaTac, WA
    Former Employee - Valet Attendant in SeaTac, WA

    I worked at Towne Park part-time (More than a year)

    Pros

    Management is non-existent and the hotel management is subpar but easy job overall.

    Cons

    Low pay, rude customers, tip pooling, nonstop standing.


  7. "Gotta move quick!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet in Louisville, KY
    Former Employee - Valet in Louisville, KY
    Neutral Outlook
    No opinion of CEO

    I worked at Towne Park full-time (More than 3 years)

    Pros

    Exercise everyday (running to get cars)
    simple job, no need to be brilliant
    can be easy money
    even on slow tipping weeks, you still get a paycheck for the hours you work

    Cons

    Can be feast or famine on tips
    some hotels treat you as less than equal to the other hotel staff
    when it is slow, you stand around and feel your legs hurt

    Advice to Management

    Allow us to get raises. I may have stuck around had I not been making $3/hour after years of experience.

  8. "Valet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Valet Attendant in San Antonio, TX
    Current Employee - Valet Attendant in San Antonio, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Towne Park full-time (Less than a year)

    Pros

    The best in the business. I received a surprise visit from their upper management and they acknowledged how grateful they were to have me. Very team oriented.

    Cons

    The hourly pay is very minimal. Income really depends on what location you work at and what kind of guest they attract.

    Advice to Management

    Try to keep account managers as long as possible. Seems like the constant change of management has a negative effect on team moral. Must find loyal and skilled people to fill these positions.


  9. "great for college student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hotel Valet Associate in San Francisco, CA
    Current Employee - Hotel Valet Associate in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Towne Park (More than a year)

    Pros

    drive cars
    easy to learn
    good pace

    Cons

    depending on location you might also do bellman work


  10. "Valet Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet Attendant in Louisville, KY
    Former Employee - Valet Attendant in Louisville, KY

    I worked at Towne Park part-time (Less than a year)

    Pros

    -Flexible work schedule and friendly co-workers

    Cons

    -Low pay and inconsistent tips
    -There doesn't seem to be too much room for advancement (though my manger told me otherwise).

    Advice to Management

    This is a great job for the interim. Puts some money in the pocket for kids in/fresh out of college. My manager would tell attendants there were opportunities for advancement, but would stall when attendants asked for promotion training.

    Towne Park Response

    Jul 7, 2017 – Manager, Associate Engagement Solutions

    Thank you for sharing your feedback! We are proud of the many training and development opportunities available at Towne Park - if you or your teammates would like more information on our advancement... More


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