Towne Park Reviews | Glassdoor

Towne Park Reviews

Updated February 6, 2019
675 reviews

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3.4
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Andrew Kerin
57 Ratings

Employee Reviews

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Pros
  • "Flexible schedule, they usually are able to schedule around your school schedule or if you have another job" (in 78 reviews)

  • "Flexible Hours, Good Management, Fun Environment" (in 43 reviews)

Cons
  • "It would be nice if there were a clear path beyond account manager" (in 32 reviews)

  • "Which means you have poor work/life balance" (in 13 reviews)

More Pros and Cons

  1. "Nice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - GSC in Atlanta, GA
    Former Employee - GSC in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Towne Park (More than 3 years)

    Pros

    I worked here for a while, good people around me for a nice college job.

    Cons

    Upper management was kinda strict.


  2. "Valeting"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Towne Park part-time (Less than a year)

    Pros

    Good place to work great people

    Cons

    Nothing is wrong with this job

  3. "Has its perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Associate
    Current Employee - Guest Service Associate
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Towne Park part-time (More than a year)

    Pros

    The flexibility of your schedule is great for students. It also offers a great work/life balance.

    Cons

    Management seems to hire anyone regardless if they are qualified or not just as long as they pass through the background process.


  4. "Wow! Management is So Out of It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Los Angeles, CA
    Former Employee - Cashier in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Towne Park part-time (More than a year)

    Pros

    Easy job, flexible schedule.

    Cons

    Minimum wage. Poor training. They never fire employees even if they're stealing. It's weird. There must be some kind of metric where management is punished for turn over.

    Advice to Management

    Cut down on theft. Give a darn if people are late. Be sure to give bathroom breaks.


  5. "Decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Manager in Fort Worth, TX
    Former Employee - Associate Manager in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Towne Park full-time (More than 3 years)

    Pros

    Something different everyday, good people, benefits of working at hotels

    Cons

    Pay not worth stress, turnover


  6. "Guest Service Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Coordinator in Memphis, TN
    Former Employee - Guest Service Coordinator in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Towne Park full-time (Less than a year)

    Pros

    Flexible hours, fast-paced, fun, unpredictable experiences with customers, decent pay and tips

    Cons

    No cons to report working for Towne Park.


  7. "Valet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Valet
    Current Employee - Valet
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Towne Park (More than a year)

    Pros

    Fun shift co workers time

    Cons

    Bad management, don’t care about employees

  8. "I park and retrieve cars"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Valet Parking in Cleveland, OH
    Current Employee - Valet Parking in Cleveland, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Towne Park full-time (More than a year)

    Pros

    You can make tips everynite

    Cons

    The pay rate is very low

    Advice to Management

    I feel we should get paid at least mim wage or a lil more


  9. "Valet Cahsier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Towne Park full-time

    Pros

    Laid back environment
    Nice pay
    Nice people

    Cons

    None at alll it was pretty chill


  10. "It's What You Make of It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Omaha, NE
    Former Employee - Account Manager in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Towne Park full-time (More than 8 years)

    Pros

    Flexibility and freedom. Empowered to make decisions at the Account Manager level. Work with lots of people each day. Pay can be pretty good.

    Cons

    Staffing and turnover are the biggest problems across the board. I have worked at many sites and staffing was always difficult. Pay for associates is not competitive with other entry level jobs. Which means really good people rarely apply or don't stay long. Which means you are short staffed. Which means you work a lot of shifts on the drive. Which means you have poor work/life balance. Very little corporate support if you are in a smaller market. I have been fortunate to have good District Managers thru my tenure but I get the impression they (like the rest of us) are given more to do with less resources. There is also new corporate leadership so there seems to be a huge disconnect between admins and operations. There doesn't seem to be a direction or hope on the horizon that things will get better anytime soon. Which is sad because it was a great company when I started 8 years ago.

    Advice to Management

    Take care of your people and they will take care of you. Actually act like "people are our most valuable asset" (because it's true.