Townsend and Townsend and Crew Reviews | Glassdoor

Townsend and Townsend and Crew Reviews

9 reviews

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3.3
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Recommend to a friend
Approve of CEO
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James G. Gilliland Jr.
7 Ratings

Employee Reviews

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  1. "Good pay, beautiful office"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Townsend and Townsend and Crew full-time (Less than a year)

    Pros

    Good pay, lovely working conditions. Nice co-workers and attorneys.

    Cons

    Not enough training I thought.


  2. "Great place to work..................then we merged"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patent Secretary in Washington, DC
    Former Employee - Patent Secretary in Washington, DC
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Townsend and Townsend and Crew full-time (More than 3 years)

    Pros

    Professional, well managed, efficient, attorneys spoke to staff

    Cons

    Unfortunately, it ended, and merged with another firm

    Advice to Management

    Should have stayed afloat

  3. "IT Was a Mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Townsend and Townsend and Crew full-time (More than 5 years)

    Pros

    Nice offices, great training and opportunities for growth

    Cons

    The KTS IT team righted a lot of wrongs in IT Management. The IT Director came up through the ranks and was just a miserable, miserable person. Fortunately he didn't make it through the merger. Unfortunately he lost some great people before and during the merger. He was disconnected, unconcerned, uncaring and other than outside Firm activities, he couldn't be bothered to do any work. Fortunately he had his photography to keep him busy during work hours.

    Advice to Management

    None, they retired the guy.


  4. "This is a great place."

    StarStarStarStarStar
    Current Contractor - Legal Contractor in San Francisco, CA
    Current Contractor - Legal Contractor in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Townsend and Townsend and Crew as a contractor (More than a year)

    Pros

    People, people, people. Makes a difference when all attorneys are super smart but at the same time supper nice and humble. Loved working here.

    Cons

    No cons. It was a great experience overall.


  5. "Management created certain expectations that were never fulfilled"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Partner in Denver, CO
    Former Employee - Partner in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Townsend and Townsend and Crew full-time (More than a year)

    Pros

    Managing partner of the office I was in was extremely supportive and helpful

    Cons

    Senior management did not follow through on the promises that they made

    Advice to Management

    Since TTC merged with Kilpatrick hopefully they did not keep the Townsend management in charge


  6. "Just another law firm"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Disapproves of CEO

    Pros

    Focus on prosecution
    Good group of colleagues
    High quality work product
    Deep expertise in multiple technical areas
    reasonable hour expectations

    Overall, it is not a sweat shop, but then again it doesn't really have a good work-life balance either.

    Cons

    limited opportunity to explore other areas of IP law. If you are a prosecutor, there are limited opportunities to assist in l;itigation other than doc review. Similarly, as a prosecutor, there are limited opportunities to engge in licensing transactions, trademark or copyright work.

    Firm is becoming more and more litigation centric.

    Advice to Management

    Stop trying to make TTC like F&R or Finnegan.


  7. "Very unique firm in attorney-staff relations, admin management not really on the ball"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    Pros

    Most attorneys there are very gracious and down-to-earth - no big egos or "yellers." Some of the smartest talent around. Firm is very forgiving and welcoming - attorneys and staff would frequently be welcomed back into the firm after leaving to go somewhere else. The client portfolio is quite amazing. Excellent benefits/profit-sharing.

    Cons

    Relatively low compensation scale compared with other firms (staff and attorney). Problems with chronic staff turnover due to very poor hiring choices - some very unskilled, unstable people got hired without proper vetting. Admin management seemed to have more power over hiring choices than the partners. Very strange.

    Advice to Management

    No longer applicable - firm was absorbed into merger with Kilpatrick Stockton.

  8. "Opportunity to learn a lot but compensation was low and work hours long"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Paralegal
    Current Employee - Paralegal
    Approves of CEO

    Pros

    Lots of "perks" though some may have changed over the past few years. Paralegals are given a lot of respect and responsibility to do substantative legal work.Typically paralegals are given private offices.

    Cons

    Low compensation, long hours expected though official work week for support staff was 37.5 hours. High stress, very fast paced work environment. Not good work, life balance.

    Advice to Management

    Give more feedback and praise to support employees. Work on improving work, life balance and scaling back expected hours for support staff.


  9. "Poor Treatment of Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    For staff there is nothing but incredibly long hours, minimal praise and nonexistent bonus compensation. For associates there are crushingly long hours, overwhelming workload in a sink or swim environment and decent pay. For partners there are long hours, and fantastic pay and bonuses.

    Cons

    Feast or famine mentality. In good times they spend, hire, get new toys and overextend. In bad times they squeeze, cut to the bone, torture staff for not working hard enough, fast enough and pleasantly enough.

    Advice to Management

    Understand that Townsend isn't just a shingle on the door and an open spigot of money, the last name in the firm shouldn't just be the name of a partner, but an acknowledgment that the entire crew makes TTC money and wins cases and contributes to success.