Toyota North America Reviews | Glassdoor

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Toyota North America Reviews

Updated January 17, 2018
688 reviews

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4.1
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Recommend to a friend
Approve of CEO
Toyota North America President and Representative Director Akio Toyoda
Akio Toyoda
171 Ratings

688 Employee Reviews

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Pros
  • Incredible work-life balance that is frankly unheard of among my colleagues at other companies (in 91 reviews)

  • Standard pay and benefits for a Fortune 500 company (in 61 reviews)

Cons
  • A lot of overtime ( work life balance) (in 86 reviews)

  • Moving to Texas shakes up the snow globe (in 40 reviews)

More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Torrance, CA
    Current Employee - Anonymous Employee in Torrance, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toyota North America full-time (More than 10 years)

    Pros

    Great company to work for. They truly live by their core values of respect for people and continuous improvement.

    Cons

    The culture is strong and change can be slow.


  2. "Great pay, and benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lot Porter in Clovis, CA
    Former Employee - Lot Porter in Clovis, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Toyota North America full-time (Less than a year)

    Pros

    Pay is great, and customers are easy.

    Cons

    Bad commission, and advice from management goes unseen.

  3. Helpful (4)

    "Top company with potential!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Plano, TX
    Current Employee - Analyst in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toyota North America full-time (More than 10 years)

    Pros

    Work life balance & 9/80
    Several departments to move into if you know the right people
    Holiday shutdown is great
    Excellent total rewards package

    Cons

    Reviews are not consistent and promotions are based on favoritism. Too much politics and lack of focus on developing diverse team members.

    Advice to Management

    Spend the time to develop your team members

    Toyota North America Response

    Jan 11, 2018

    Thank you for your review and your long-standing contribution to Toyota. We are happy to hear you enjoy our flexible work schedule options and other benefits that make Toyota a great place to work... More


  4. "Warehouse Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Hebron, KY
    Former Employee - Warehouse Associate in Hebron, KY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Toyota North America (More than 10 years)

    Pros

    The benefits and pay are great for the type of work you are doing.

    Cons

    When you get hurt and need surgery, they end up firing you.

    Advice to Management

    Listen to your associates suggestions they do the job.


  5. "Engineer in R&D"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Toyota North America full-time (More than 10 years)

    Pros

    - Structured company with a lot of experience to share with anyone with the right attitude. One must be willing to learn coming into this job.
    - Opportunity to gain hands on experience and have real responsibility that can impact the outcome of projects.
    - Competitive pay and bonus for the length of experience.
    - Good benefits such as 401K matching, vehicle lease program, medical, dental, and vision for entire family.

    Cons

    - Lack of autonomy giving to the Toyota R&D in North America, making it similar to a contract house for Japan.
    - Decision and responsibility for many items is still kept in Japan. (Example) Part X is made in US, however design is in Japan. US person knows of problem, however cannot make change to improve condition without much discussion with counterpart in Japan.
    - Long working hour due to many TV meeting with Japan. Minimal investment in technology / IT on Japan side to improve this condition. Honestly, everyone has had Skype for a year or two now and TMC will not use it!?!?
    - Limited advancement opportunity due to fix company structure caused by re-organization after One Toyota.

    Advice to Management

    - Need to move decision making for NA developed projects to NA. We should not have to report to Japan.
    - There needs to be a push on the Japan side for people to embrace IT tools such as Skype to improve communication.
    - There needs to be a some consideration for how to motivate people in the middle of the pack with the new organization. Can start to feel like there will never be any recognition.
    - After OneToyota many people that were in the right place at the right time were promoted just before the merging of the companies. People that were on rotation or overseas assignments were largely forgotten during this promotion round, only to hear from their management that the company structure was fixed and there was not any opportunity for them on return.


  6. Helpful (1)

    "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Torrance, CA
    Former Employee - Administrative in Torrance, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Toyota North America full-time (More than 10 years)

    Pros

    Great opportunities, benefits, team members. Flexible work hours.

    Cons

    Corporate office relocated to Texas. Not ideal.


  7. Helpful (1)

    "Customer Care Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Plano, TX
    Current Employee - Customer Service Representative in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Toyota North America full-time (More than a year)

    Pros

    Working with a team and team building.

    Cons

    Don't expect to be a real toyota employee working for the CEC. No advancement opportunities and workforce management, quality assurance and meeting call quotas makes your life miserable as well as upper management. Work life balance is really not there as well, have fun working holidays when other "real" toyota employees have off. Also dealing with unpleasant customers from across the U.S. is also very enjoyable.

    Advice to Management

    Treat the cec employees fairly.

    Toyota North America Response

    Jan 11, 2018

    Thank you for your feedback and your service to Toyota. As you know, Toyota’s respect for people foundation extends to respecting our customers and doing everything we can to meet their needs. We... More

  8. "Over 10 years supporting our customers and developing our people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Plano, TX
    Current Employee - Manager in Plano, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Toyota North America full-time (More than 10 years)

    Pros

    Great people, endless opportunities, constant growth. I made friends that became family over the years. I also learned what it mean to be a Leader.

    Cons

    Poor leadership, poor direction leading to unrealistic work loads. Bully management is tolerated. The organization is struggling to merge manufacturing and sales together.

    Advice to Management

    Working with little direction is the leading cause of distrust in an org. All team members, managers, and leaders need to have and give clear direction.

    Toyota North America Response

    Jan 11, 2018

    Thank you for your review and your many years of service with Toyota. We certainly agree that our people and growth opportunities are some of the things that make Toyota a very desirable place to... More


  9. "Paint team member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Paint Hospital Repair in Princeton, IN
    Former Employee - Paint Hospital Repair in Princeton, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Toyota North America (More than 10 years)

    Pros

    Benefits, pay, paid time off, insurance

    Cons

    a lot of extra mandatory saturday work, daily ot.

    Advice to Management

    Better work life balance.


  10. "If you are middle age there is no advancement, also there is an undertone of racism, towards those who are caucasion."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CEC Representative in Plano, TX
    Current Employee - CEC Representative in Plano, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Toyota North America full-time (More than a year)

    Pros

    Co workers who are kind, and helpful.

    Cons

    The politics rule, and who you know. There is an air of distrust, for managers, the Supervisors are bullies.

    Advice to Management

    Stop letting managers destroy the CEC, start being colored, and age blind.

    Toyota North America Response

    Jan 11, 2018

    Thank you for your review and your service to Toyota. Respect for people is one of the pillars of the Toyota Way, and we work diligently to address concerns brought to our attention. We would... More


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