Toys "R" Us Reviews in Orlando, FL | Glassdoor

Toys "R" Us Orlando Reviews

8 reviews

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Orlando, FL

2.7
StarStarStarStarStar
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Approve of CEO
Toys "R" Us Chairman and Chief Executive Officer David A. Brandon
David A. Brandon
0 Ratings

8 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Not For Long Term"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Team Member in Orlando, FL
    Former Employee - Sales Team Member in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Toys "R" Us part-time (More than a year)

    Pros

    Fun work environment, simple work, great co-workers.

    Cons

    low pay, crazy schedules, no benefits, rare chance for upward mobility.

    Advice to Management

    Offer your permanent employees more opportunities to keep them long term.


  2. "Fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Back of the House Team Member in Orlando, FL
    Former Employee - Back of the House Team Member in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Toys "R" Us part-time

    Pros

    Fast paced, fun environment, fair pay for the work, uniform shirts are provided for free, fun co-workers

    Cons

    Slows down drastically after Christmas season, the store gets terribly messy at times, they run out of uniform shirt in common sizes

    Advice to Management

    Have more realistic goals about metrics after season is over

  3. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Orlando, FL
    Former Employee - Store Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Toys "R" Us (More than a year)

    Pros

    Working Environment and making customers happy.

    Cons

    Holidays and work life balance

    Advice to Management

    None


  4. Helpful (1)

    "TRU Evaluation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Orlando, FL
    Current Employee - District Manager in Orlando, FL
    Recommends
    Neutral Outlook

    I have been working at Toys "R" Us full-time (More than 10 years)

    Pros

    Freedom in scheduling
    Fair salary
    Support staff

    Cons

    Quality of life - work is all consuming - weekends are full of work
    Micro managed constantly
    Excessive conference calls
     compliance mode versus a commitment from the field


  5. "Nice but disappointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Orlando, FL
    Former Employee - Assistant Store Manager in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Toys "R" Us full-time (More than 3 years)

    Pros

    The employees and other managers. And being able to but smiles on kids faces.

    Cons

    They expect the managers to do everything and never give hours part timers

    Advice to Management

    Take care of you're Management team.


  6. "I would never go back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Supervisor With Keys in Orlando, FL
    Former Employee - Department Supervisor With Keys in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Toys "R" Us full-time (More than 3 years)

    Pros

    Solid medical. Good 401k match. That's only for FT employees PT people get taken advantage of.

    Cons

    Horrible hours. No vision. Takes advantage of guests. Return policy changes daily and 1800 toys r us is outsourced to work at home reps with no knowledge of SOP

    Advice to Management

    Stop speaking out of both sides of your mouth


  7. "One thing after another."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rzone in Orlando, FL
    Current Employee - Rzone in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Toys "R" Us part-time (More than a year)

    Pros

    sThey are flexible with my schedule and some members of management really need to be in higher positions than they are. Starting to say yes to the guest always.

    Cons

    Delegation, no one has your back, two faced, bad raises, no appreciation, no understanding. The good employees see no extra benefits or praise.

    Advice to Management

    Lay off your good employees and appreciate them more. Promote from within more, you dont need target managers all the time.

  8. "Not so bad"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Registry Consultant in Orlando, FL
    Current Employee - Registry Consultant in Orlando, FL

    I have been working at Toys "R" Us part-time (More than a year)

    Pros

    I had good coworkers and supervisors

    Cons

    Pay rate is relatively low
    No chance of full time
    Only 10% discount


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