Toys "R" Us Reviews | Glassdoor

Toys "R" Us Reviews

Updated April 16, 2017
280 reviews

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4.9
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
Toys "R" Us Chairman and Chief Executive Officer David A. Brandon
David A. Brandon
57 Ratings

280 Employee Reviews

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Pros
  • Very supportive of work/life balance, and it really shows they care about their employees (in 38 reviews)

  • Great people, hughe Store, helpful (in 79 reviews)

Cons
  • There is no commitment to Work Life Balance for store management from October to February (in 53 reviews)

  • 11 credit cards in a week (for the entire store) is considered very low (in 144 reviews)

More Pros and Cons

  1. "Great First Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Floor Team Member in Louisville, KY
    Former Employee - Sales Floor Team Member in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Toys "R" Us full-time (Less than a year)

    Pros

    Flexible hours, friendly co-workers, great environment, works around schedule, great managers and leaders, wiling to help with any and everything

    Cons

    The only con I see would be a dirty break room and some un friendly people - especially some customers.


  2. "Boys Product Development Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous Intern in Wayne, NJ
    Current Intern - Anonymous Intern in Wayne, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Toys "R" Us as an intern (Less than a year)

    Pros

    Toys R Us is a great environment to work in. The people are lovely to work with.

    Cons

    To compete with their competitors, Toys R Us needs to to do more research for what is in demand in the market.


  3. "Specialist Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Carolina, PR
    Current Employee - Assistant Manager in Carolina, PR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Toys "R" Us full-time (More than 3 years)

    Pros

    Great people, hughe Store, helpful

    Cons

    Increase as a professional and serve others

    Advice to Management

    Mantain organize work, prevent bad situation


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "My fav Employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Over Night Stock Seasonal in Omaha, NE
    Former Employee - Over Night Stock Seasonal in Omaha, NE
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Work environment is fun and highly energetic coworkers make the job a breeze. Team leads are very hands on and helpful. Everyone gets along well.

    Cons

    Honestly there are really no cons to working with this company at this location. No cons at all. None at all.


  6. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Wayne, NJ
    Former Employee - Manager in Wayne, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Toys "R" Us full-time (More than 8 years)

    Pros

    I met some of the greatest people while working at their HQ in Wayne, NJ. Team members were amazing

    Cons

    There was often a lack of role clarity, especially between IT and the Business


  7. "I love my job!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Jacksonville, FL
    Current Employee - Sales Associate/Cashier in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toys "R" Us part-time (Less than a year)

    Pros

    flexable schedule, amazing managers and co workers!!

    Cons

    Only pays $8.25 /hr and the hours fluctuate week by week

    Advice to Management

    none


  8. "Great experience."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Saint Cloud, MN
    Former Employee - Team Member in Saint Cloud, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Toys "R" Us part-time (Less than a year)

    Pros

    Great community, Encouraged academic success, Flexible scheduling while in school, Short-term and Long-term, individual and team goals

    Cons

    Had to leave the company due to store closing.


  9. "Great job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Jacksonville, NC
    Current Employee - Customer Service Representative in Jacksonville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toys "R" Us part-time (Less than a year)

    Pros

    The people are amazing to work with and will always motivate you to do your best. They always have great feedback when you do something great such as signing a customer up for the instant credit program.

    Cons

    Not really a lot of growth. A lot of pressure on coworkers that can't get any metrics.


  10. "Awesome"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in North Las Vegas, NV
    Current Employee - Assistant Manager in North Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toys "R" Us full-time (More than 8 years)

    Pros

    Quality of life is good at Toys R Us

    Cons

    Like to hire from outside the company

    Advice to Management

    Start looking with-in the company to fill vacancies.


  11. "Great seasonal experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Winston-Salem, NC
    Former Employee - Anonymous Employee in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Toys "R" Us (Less than a year)

    Pros

    never a dull or boring moment

    Cons

    didnt know if i would stay or not



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