Toys "R" Us Reviews | Glassdoor

Toys "R" Us Reviews

Updated August 16, 2017
2,789 reviews

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3.0
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Toys "R" Us Chairman and Chief Executive Officer David A. Brandon
David A. Brandon
298 Ratings

2,789 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "LOVE working at Toys R Us"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier POS in Roseville, MI
    Former Employee - Cashier POS in Roseville, MI
    Recommends
    No opinion of CEO

    Pros

    Pretty Flexable scheduling, within reason during the holidays, quick training. availability based on performance to stay on or get a call back after the holiday rush. Great co-workers. Scheduled breaks, and defined responsibilites

    Cons

    Min. amount of hours available, based on sales. Similar to other retail enviroments.

    Advice to Management

    This store was amazing to work for, and I would happily do it again every holiday!


  2. "fun work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in West Valley, UT
    Former Employee - Cashier in West Valley, UT
    Recommends
    No opinion of CEO

    Pros

    people that work there are really nice and fun work environment, learn alot for a first job.

    Cons

    do not give you alot of hours if you don't have more than 5 hours abailable in a day, you have to keep track of how many customers you have talked to every hour, how many batteries you have sold and how many birthday clubs you get.

    Advice to Management

    ...

  3. "Great job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Beverly Hills, CA
    Current Employee - Anonymous Employee in Beverly Hills, CA
    Recommends
    Approves of CEO

    Pros

    I'd love to work here again if i could, absolutely pleasent. Wouldn't ask for better people to work with again.

    Cons

    It's not the best job in the world to be honest but i do like the fact that it's an ok place to work.

    Advice to Management

    Be nicer to your management they are nice people and deserve his things which are nice. I believe in the cause.


  4. "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Clarksville, TN
    Current Employee - Associate in Clarksville, TN
    Recommends
    No opinion of CEO

    Pros

    Great Management, hard working co-workers and supervisors, everyone pulls there own weight, keeps you on your toes and always focused

    Cons

    Pay is minimum wage which is very little for the amount of work and stress we deak with sometimes

    Advice to Management

    Advise the employees that take advantage of having a job and remind them that it can easily be taken away.


  5. "Fun Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL
    Recommends
    Approves of CEO

    Pros

    Toys R us is a fun place to work if you like kids. The interaction and seeing a kid get the toy that wanted can make your day. The daily duties can be challenging.

    Cons

    The hours can be long through the Christmas season.
    During Christmas the company looks to management to give up all other activites to pursue the bussiness.

    Advice to Management

    Toys R us is a great place to work and seems to have gotten back on track after several years of floundering.


  6. Helpful (2)

    "A great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Wayne, NJ
    Current Employee - Business Analyst in Wayne, NJ
    Recommends
    Approves of CEO

    Pros

    Lots of opportunity to work on interesting projects. Great environment; very little politicking and backstabbing compared to other places. Highly recommend.

    Cons

    Difficult to get promoted, due to the fact that they are still rebuilding. Don't really reward their top performers, making it difficult to hold onto talent.

    Advice to Management

    Recognize who your performers are. Praise them and REWARD them if you want them to stick around. I've seen some talented folks come and go.


  7. "nice place"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Colorado Springs, CO
    Former Employee - Cashier in Colorado Springs, CO
    Recommends
    Approves of CEO

    Pros

    fun, fast paced place to work, love the families, kids, moms and new dads that would come thru, i do not have a bad word to say.

    Cons

    working evenings and sats and sundays, are not the best, wold rather have worked during the day thru the week.

    Advice to Management

    give the younger people that work there more of a chance, they also have good ideas, and thoughts, and should not be shut down.

  8. "Market the toys for boys"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Specialist in Wayne, NJ
    Current Employee - Marketing Specialist in Wayne, NJ
    Recommends
    Approves of CEO

    Pros

    Great work schedule and fun job.

    Cons

    Do not offer tuition reimburcement.

    Advice to Management

    Acknowledge bottom talent


  9. "fun place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Jose, CA
    Current Employee - Sales Associate in San Jose, CA
    Recommends
    Approves of CEO

    Pros

    You get to play with toys pretty much all day. In fact, you're required to. It's called 'demoing'.
    Unlike grocery stores such as Wal-Mart and Safeway, where people have to be there to get their weekly shopping, most people are shopping at Toys R Us for fun.
    The people you work with are usually friendly and management, supervisors and long-serving associates are pretty good at helping newbies learn the ropes.
    Working in a toy store genuinely is as fun as it sounds.

    Cons

    Hearing 'Elmo's Song' constantly repeated all day long.
    People messing up displays and shelves so that nothing's where it's supposed to be.
    Other associates can often be 'cliquey', which can make a person feel somewhat left out.
    Management can be lax sometimes.
    Having to try to force people to buy batteries and buyer protection plans for everything.
    Pay could stand to be better, but it's not terrible.
    Too many Zhu Zhu Pets.

    Advice to Management

    Big box retailers like Target and Wal-Mart are undercutting us quite badly. I'm tired of hearing people say 'Well, this is great, but we can get it cheaper at Wal-Mart'. If they can charge discount prices for toys, so can we.


  10. "I love my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member
    Current Employee - Team Member
    Recommends
    Approves of CEO

    Pros

    Great hours
    Amazing employees/managment
    fair pay
    Intresting customer interactions
    Very organized
    fun environment
    good training in all areas of the store
    comfortable work place

    Cons

    having to push rewards/instant credit/bpp's/batteries each transaction
    pay could be a little better
    long nights during season, some times dont leave until 3am cleaning/straigtning
    but all in all a great company to work for.

    Advice to Management

    keep up what youre doing, youre doing a great job.


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