Toys "R" Us Reviews | Glassdoor

Find your next job here

Toys "R" Us Reviews

Updated January 19, 2018
3,043 reviews

Filter

Filter

Full-timePart-time

3,043 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • There is no commitment to Work Life Balance for store management from October to February (in 62 reviews)

  • Seasonal hires are only offered long-term positions if they get a bunch of people to sign up for the Toys R Us credit cards (in 169 reviews)

More Pros and Cons

  1. "Stocking crew member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stocking Crew Member in Bakersfield, CA
    Current Employee - Stocking Crew Member in Bakersfield, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toys "R" Us part-time (More than a year)

    Pros

    Well it's an awesome job. My boss is awesome as well.

    Cons

    There are no down sides to working at toy's r us

    Advice to Management

    Keep doing what your doing.


  2. Helpful (1)

    "Was great first year, not so great next."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Albuquerque, NM
    Former Employee - Sales Associate in Albuquerque, NM
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Toys "R" Us part-time (More than a year)

    Pros

    Good hours, slightly above average pay, mostly friendly co workers/staff.

    Cons

    All cons come from 2017 seasonal working experience. Management put too much emphasis on metrics, often to the point of stressing out sales associates and cashiers (metrics weren't being made simply because sales weren't being made) which caused a very stressful and sometimes hostile working experience. Management would not keep track of schedule restrictions (specifically needed saturday's off for volunteering) and would continue to schedule me to work on days I said I was unable to upon being hired. (Many other employees complained of the same issue). Talking/interacting with co workers is discouraged and often met with discipline. Employees are not allowed to talk to each other on the sales floor unless it regards business (the store was often empty for hours at a time). Management and other higher ups seemed to be very stressed with the Chapter 11. bankruptcy which really effected how the workplace ran and how friendly it was to work at toys r us. I experienced non of these issues in the 2016 holiday seasonal months, just in 2017.

    Advice to Management

    Employees should be aloud to interact with each other especially when the store is not busy. Also management should try to handle stress better to help with morale in the store and to motivate employees to work harder.

  3. Helpful (1)

    "Underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Katy, TX
    Former Employee - Cashier in Katy, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Toys "R" Us (More than 3 years)

    Pros

    The good thing about working here is that they are very flexible with your work schedule. It’s also a fun and friendly experience for starters.

    Cons

    I never really saw any problems when it came to working here at this company. If anything i think it’s just we are under paid and over worked at times.

    Advice to Management

    Be considerate and APPRECIATIVE of your employees


  4. "Flexiblity"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Front End Cashier in Fullerton, CA
    Former Employee - Front End Cashier in Fullerton, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Toys "R" Us part-time (More than a year)

    Pros

    Flexible hours
    Fun Environment
    overtime available during holidays

    Cons

    No good benefits
    Angry parents

    Advice to Management

    Communicate better with employers


  5. "RAPLM"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Toys "R" Us full-time

    Pros

    fast paced ever changing environment with potential to grow if you are able to keep up them and see it through

    Cons

    pay roll, ,time off, the way they treat the you during holiday some of the expectations at times

    Advice to Management

    listen to people in the field


  6. "Need better organization skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Stocker in Citrus Heights, CA
    Current Employee - Night Stocker in Citrus Heights, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Toys "R" Us part-time (Less than a year)

    Pros

    A few of The pros of Working at toys r us are it's a great place to buy presents for the holidays .

    Cons

    Management has a very unorganized very poor way of dealing with there employees and accessories.

    Advice to Management

    Obtain better managers


  7. "Seasonal Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal in Corpus Christi, TX
    Former Employee - Seasonal in Corpus Christi, TX
    Approves of CEO

    I worked at Toys "R" Us part-time (Less than a year)

    Pros

    Pay isnt bad and hours aren't too long. I worked early mornings and got off work around 3PM. They are pretty good at working around people's school schedules too.

    Cons

    As a seasonal employee, there are no guarantees that you will retain the position after the holidays. The stockroom could have definately been made safer though.

    Advice to Management

    None

  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toys "R" Us full-time

    Pros

    Fun work environment and positive mission

    Cons

    management seems a bit disorganized


  9. "Working there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Kissimmee, FL
    Current Employee - Sales Associate in Kissimmee, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toys "R" Us part-time (Less than a year)

    Pros

    It is fun to work there, great team members and awesome managing staff.

    Cons

    The long closing shifts after already running all over the place.


  10. Helpful (1)

    "First job out of highschool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Aurora, CO
    Former Employee - Sales Associate/Cashier in Aurora, CO
    Doesn't Recommend

    I worked at Toys "R" Us part-time

    Pros

    - Working with kids.
    - Great "starter" job for tenagers.

    Cons

    - Too many people believed they were in a management position.
    - The actual manager was either never there or on vacation.Plus when he did come in, it was during early morning shifts so he could not deal with customers.
    - There was no opportunity growth.
    - Extremely hard getting a raise past minimum wage.

    Advice to Management

    Give clear roles and responsibilities to people, and actually be there to do so.


Showing 3,043 of 3,104 reviews
Reset Filters