TracFone Reviews in Miami, FL | Glassdoor

TracFone Miami Reviews

Updated May 27, 2017
55 reviews

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Miami, FL

2.4
Star Star Star Star Star
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F. J. Pollak
30 Ratings

55 Employee Reviews

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Pros
  • Good Work/ life balance is encouraged by management (in 7 reviews)

  • good flexibility and work/life balance, good benefits, great product and services, diversity (in 8 reviews)

Cons
  • Unprofessional work place: people don't respect each other, work-life balance is not taken in consideration (even worse if you are a consultant) (in 6 reviews)

  • Upper management out of touch with what was going on at the store level (in 6 reviews)

More Pros and Cons

  1. "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Miami, FL
    Current Employee - Project Manager in Miami, FL
    Positive Outlook

    I have been working at TracFone full-time (More than a year)

    Pros

    Competitive salary and benefits. Medical through United Health care is very good. Up to 6% match contribution to 401k. On-site cafeteria and quarterly bonus for employees grade 10 and above

    Cons

    Company is stuck in the 90s. Lots of manual paperwork, too many departments to deal with. Lots of "attitudes" from directors, and department heads. Extremely political organization.


  2. Helpful (1)

    "Number #1 wireless provider in the U.S but needs help"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Miami, FL
    Current Employee - Analyst in Miami, FL
    Approves of CEO

    I have been working at TracFone full-time (More than 10 years)

    Pros

    Good work/life balance depending on roles and responsibility within the company. on-site cafeteria, conveniently located near FL turnpike, offer good benefits and other discounts through partners such as: Citi bank and costco.

    Cons

    There is a very low opportunity for growth and promotion, alot of politics between cross functional groups.

    Advice to Management

    Value current employees more and present opportunities for gowth.

  3. Helpful (1)

    "It's ok, it has a potential to be so much better!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Miami, FL
    Current Employee - Business Analyst in Miami, FL
    No opinion of CEO

    I have been working at TracFone full-time (More than 5 years)

    Pros

    Some departments are really great, they have very friendly and smart people.
    Your manager does make a difference on your experience.
    Your team members are very supportive, which makes great to go everyday.
    Discounted price on food at the cafeteria and products from the company.

    Cons

    Deadlines are tight and unorganized. Most of the time even unrealistic without an extreme sacrifice.
    Consultants are not part of the company activities.
    HR policies feel like going against the tech industry.
    Career path seems to not exist at all or take a extreme long time to happen.
    Moving to a different job inside the company require you to be in the same position for 18 months. Longer than any other company I have worked for.
    Benefits are not immediately applied, vacations are after 1 year.

    Advice to Management

    Create a career path, this company could be one of the top ones! You have the people, but you need to invest in them. It seems that employees are not being considered as they do in other companies and they are required to make a lot of sacrifices to provide quick turn around time. There is no Life/Work balance, it is mainly work and overtime. You should aim to move forward investing in your employees and planning better, updating systems to be more agile.


  4. Helpful (1)

    "Nice potential but..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at TracFone (More than a year)

    Pros

    The company is well positioned in the market and has lots of potential. Many of the jobs can be challenging and rewarding. Most of the people are very nice (on an individual basis). Building and grounds are well kept and secure.

    Cons

    Many organizations do not work well together (despite the fact that the people are generally nice). It is sometimes like watching small gangs fighting for turf control. IT department has had major leadership changes 3+ times in less than 5 years. Many of the experienced people are leaving the company.

    Advice to Management

    Unite the different groups for a common goal. Let employees know you care. Listen to employee ideas about how to make things better.


  5. Helpful (2)

    "Beautiful people, but a very toxic IT environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Java Developer in Miami, FL
    Former Employee - Java Developer in Miami, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at TracFone full-time (Less than a year)

    Pros

    The colleagues are great at Tracfonce.
    These people are beautiful, and kind people inside and out.
    Great compensation.

    Cons

    No work life balance in IT.
    Almost sweat shop like.
    In the process of scaling and switching from the small-medium mindset to a medium-large mindset.

    Advice to Management

    Evaluate management, and identify the true leaders vs the political yes-men.

    Watch out for your employees and contractors health.

    People at Tracfone are willing to give the extra mile without a moments hesitation as long as they are treated fairly.

    I wish you all the best!


  6. Helpful (1)

    "Could be better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fraud Analyst in Miami, FL
    Former Employee - Fraud Analyst in Miami, FL

    I worked at TracFone full-time

    Pros

    If desk jobs are your thing.

    Cons

    limited mobility, very cheap in all things, horrible benefits


  7. Helpful (5)

    "Banana Republic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Linux Administrative in Miami, FL
    Former Employee - Linux Administrative in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    weather in miami , weather in miami the pool in the hotel

    Cons

    they check your bags every day
    you have to use a clock
    Managment are banana republic style

    Advice to Management

    This is USA manage the company according to USA standards
    mine asked me how are you I say OK, I asked him and you ? his answer so you have time to talk. Look at my supervisor and told him you see he has time to talk give him more work

  8. Helpful (4)

    "network security specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Architect Security in Miami, FL
    Former Employee - Technical Architect Security in Miami, FL
    Doesn't Recommend
    Disapproves of CEO

    I worked at TracFone (Less than a year)

    Pros

    - there is no good thing I can say about this company

    Cons

    - part of my job was to block emails from customers making complaints

    Advice to Management

    close up shop


  9. "it governance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Very independent, some free time once tasks are complete

    Cons

    dull work space, typical cubicle work area.

    Advice to Management

    a


  10. "Field sales representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good support from management
    Good Work/ life balance is encouraged by management
    Daily challenges that keeps duties interesting
    Bonus structure is attainable

    Cons

    There is limited career growth potential outside of the corporate office.
    Better online training offerings for career development for employees not at corporate


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