TracFone Reviews | Glassdoor

TracFone Reviews

Updated October 15, 2018
166 reviews

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2.5
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F. J. Pollak
80 Ratings

166 Employee Reviews

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Pros
  • "Good Work/ life balance is encouraged by management" (in 8 reviews)

  • "good flexibility and work/life balance, good benefits, great product and services, diversity" (in 9 reviews)

Cons
  • "Unnecessary rush at last minute which affects work/life balance" (in 10 reviews)

  • "Poor Executive Management, No work-life balance, over demanding expectations, no position advancement, and low moral" (in 6 reviews)

More Pros and Cons

  1. Helpful (1)

    "Things are changing for the better!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FLORIDA in Medley, FL
    Current Employee - FLORIDA in Medley, FL
    Recommends
    Positive Outlook

    I have been working at TracFone full-time (More than 5 years)

    Pros

    New management / CIO in IT - they care about the well being of their employees and consultants.
    Turning agile! New open work space was set up. Finally a breath of fresh air
    They even had a TVs around to watch the world cup. New day!

    Cons

    Still a few seasoned haters but with all the changes the only choice theyll have is to change their mindset or get out.

    Advice to Management

    Keep the change up!


  2. "its all about co workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at TracFone full-time (More than 3 years)

    Pros

    great co workers. always ready to help. they are the only reason, i ended up staying little longer.

    Cons

    micro management,
    no respect for employees

  3. "Overall Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Supply Chain Analyst in Doral, FL
    Current Employee - Senior Supply Chain Analyst in Doral, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TracFone full-time (More than 8 years)

    Pros

    Great benefits
    Good people to work with

    Cons

    Poor management
    Hard to move up in the company


  4. "Not good for career growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at TracFone full-time

    Pros

    Job Security
    Good for entry level engineer
    Opportunity to grow internally

    Cons

    No work/life balance
    Management does not take in feedback properly
    Busy work is given
    Training is minimal to none


  5. "Avoid it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Architect
    Current Employee - Solutions Architect

    I have been working at TracFone full-time (More than 3 years)

    Pros

    Good if you want to just survive and love politics.

    Cons

    Very hostile and dated culture and work environment is no fun. Absolutely no business strategy or technology vision.
    Executive leadership keep personal agendas and departments are pitched against each other.


  6. "It's alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Neutral Outlook
    No opinion of CEO

    I worked at TracFone full-time

    Pros

    Location near Turnpike
    Cafeteria
    Overall Benefits
    Different cultures
    Slowly moving in a more positive direction

    Cons

    Lots of manual old processes need to be automated, improved or removed.
    Pay could be better, especially for newer talent that brings more to the table than the older one.


  7. "Sr Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TracFone full-time

    Pros

    Nice Environment
    Good for entry level positions
    Good learning opportunities
    Good health insurance
    Fast pace environment
    Very smart and resourceful peers

    Cons

    Lack of technology
    Lack of career opportunities
    Pay under average

  8. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Medley, FL
    Former Employee - Analyst in Medley, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TracFone full-time (More than 3 years)

    Pros

    Good health insurance, 401k and time off

    Cons

    Disorganized, not family oriented. They make employees travel from one day to the other, lack of communication. They think employees are slaves. Closing hours on different departments are ridiculous. Very disappointed, things are way different than they tell you at the interview.


  9. "Future is Looking Better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at TracFone full-time (More than 8 years)

    Pros

    New management has shown promise in terms of the direction the company appears to be heading in.

    Cons

    Pockets of the old culture still remain.

    Advice to Management

    You need to clean house and get rid of the old, negative culture that continues to bring the entire company down.


  10. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at TracFone full-time

    Pros

    Free phone service, discounts on airtime, discounts on phones every two years, good health insurance, good pay.

    Cons

    The salary system is broken. Employees are forced to work 50-60 hours a week with no overtime because they are “salary”; however, they do not receive comp time for working additional hours and are forced to use their vacation or PTO when they are sick.
    No work/life balance due to forced OT.
    HR only sides with upper management.
    No option to work from home.
    Poor communication between teams.
    No on-the-job training.

    Advice to Management

    Treat your employees like humans. HR needs to represent the little guy.
    Take time to teach and train.
    Quit focusing on titles. Titles don’t make the person.


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