TracFone Reviews | Glassdoor

TracFone Reviews

Updated May 22, 2018
149 reviews

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2.6
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F. J. Pollak
75 Ratings

149 Employee Reviews

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Pros
  • Good Work/ life balance is encouraged by management (in 8 reviews)

  • good flexibility and work/life balance, good benefits, great product and services, diversity (in 9 reviews)

Cons
  • Unnecessary rush at last minute which affects work/life balance (in 9 reviews)

  • Poor Executive Management, No work-life balance, over demanding expectations, no position advancement, and low moral (in 5 reviews)

More Pros and Cons

  1. "Challenge yourself, you will find your work rewarding."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TracFone full-time (More than 8 years)

    Pros

    Everyone in the same building. One stop shop.
    You can innovate on just about anything.

    Cons

    Too much beauracracy. No remote work options.

    Advice to Management

    Cut the red tape on beuracracy, add remote work options.


  2. "Tracfone"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Medley, FL
    Current Employee - Anonymous Employee in Medley, FL

    I have been working at TracFone part-time (More than a year)

    Pros

    A good job that provides autonomy.

    Cons

    The job gives autonomy but offers little money and no increase in hours.

  3. "tracfone"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good for learning,
    learning scope and curve is huge

    Cons

    hectic environment, lots of micro management


  4. Helpful (1)

    "Don't waste your time, talents and energy here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Miami, FL
    Current Employee - Senior Analyst in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at TracFone full-time (More than 5 years)

    Pros

    Friendly coworkers. Skill improvement courses are available upon managerial approval.

    Cons

    They have people in power that are detrimental to the betterment of the company. There are unnecessary demands and stresses because everything has to be done with a sense of urgency. Company cost cuts are being made at the expense of the lowering bonuses, reducing quality of company events and doing job cuts. To then, rehire expecting the same level of work, if not more, but at lower salary rates. Employees are simply not valued as they should.

    Advice to Management

    To CEO, evaluate and eliminate Managers, Directors and VP's that do not possess "essential leadership" qualities to drive staff and goals. Not to mention, are not continuously honoring new company values. Implement an evaluation system performed by employees to help you assess who/what are your internal setbacks. It starts at the top and if it's cancerous, remember it's infectious.


  5. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Miami, FL
    Former Employee - Sales Manager in Miami, FL
    Doesn't Recommend
    Negative Outlook

    I worked at TracFone full-time

    Pros

    Good products to sell to customers

    Cons

    Some very challenging people with too much power

    Advice to Management

    Get the right team in place


  6. Helpful (6)

    "Please do better..."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TracFone full-time

    Pros

    Large company. Low turn around. Some people really do care for the company.

    Cons

    Where do you begin? Low turn around is a positive, but it comes with a negative. Majority of employees have been there for 10+ years, and that is how they advance to new positions, worse, managerial positions, director positions, VP, SVP, etc. There is advancement with very little managerial training, if at all.
    With no training, that means, no proper employer-subordinate behavior. Managers are not interested in employees interacting with anyone above their position, and make it very apparent with many forms of intimidation.
    Not to mention the amount of unethical behavior that occurs in such a large company. The inter-office relationships among married, single, engaged women and men is outrageous.
    But what is to be expected when the human resource office is a large part of the issue? They don't condone inter-office relationships, but some of their team members have partaken in such activities.

    Advice to Management

    The company has a new Chairman. I recommend said chairman take the time to really get to know your departments. Sales and money is important, but please dont forget that the real core values come from your employees. Get to know each department, not with just town hall meetings, but in a more personal environment so that you can see for yourself the lack of communication among departments. If you ask many people they don't know what their peers do on a day to day basis. That builds animosity among employees, and very little room for respect. TracFone has been in a pit for a very long time, and will not succeed no matter how much Sales is reinforce with out your employees feeling like if they do say something, it will be heard. Otherwise, everyone will remain quiet as it has been done for years and the company will have the same complaints and low ratings on sites like these.


  7. "IT Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in Miami, FL
    Former Employee - IT Manager in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TracFone full-time (More than 3 years)

    Pros

    Great Co-workers, Quarterly Bonuses, Awesome Cafeteria, Internal Job Transfers, and continue Education opportunities

    Cons

    Poor Executive Management, No work-life balance, over demanding expectations, no position advancement, and low moral

    Advice to Management

    Listen and be accountable to employees

  8. Helpful (1)

    "Moron running the show"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer
    Current Employee - Developer
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at TracFone full-time (More than a year)

    Pros

    Good place to form friendships

    Cons

    With all the chaos taking place here, there was nothing more foul than putting an inexperienced person to manage the Production team.

    Advice to Management

    Hire better managers with real world experience.


  9. Helpful (1)

    "Wild and improvisational."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at TracFone full-time (More than 3 years)

    Pros

    Diverse environment with lots of growth opportunities for professionals who work hard.

    Cons

    Company lacks office amenities which are standard in today's market. No participation in corporate events

    Advice to Management

    Streamline technologies among brands to reduce the perpetual break-fix cycle. Update the headquarters with a gym and larger coffee counter.


  10. Helpful (3)

    "culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    hard to say about Pros

    Cons

    HR department and working Managers kind of racists


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