TracFone Reviews | Glassdoor

TracFone Reviews

Updated December 30, 2016
24 reviews

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4.0
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F. J. Pollak
16 Ratings

24 Employee Reviews

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Pros
  • Work life balance is pretty easy because they don't really work you very hard (in 5 reviews)

  • good flexibility and work/life balance, good benefits, great product and services, diversity (in 7 reviews)

Cons
More Pros and Cons

  1. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Medley, FL
    Former Employee - Manager in Medley, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TracFone full-time (More than 10 years)

    Pros

    Great benefits include health, dental, 401k matched up to 6%, paid time off and holiday pay. Culture of company is relaxed and friendly.

    Cons

    Moving up is sometimes difficult because of office politics. Wished they would offer more flexible schedules or the ability to work from home for those with a laptop and VPN access.


  2. "PMO"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Project Business Analyst in Medley, FL
    Former Contractor - Project Business Analyst in Medley, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TracFone as a contractor (Less than a year)

    Pros

    Great teamwork..even though I was a Contract emoyee all coworkers in my Department made me feel as part of the team

    Cons

    The IT Department needs Leadership, PMs have to work extra hard to get the job done due to IT Leads lack of focus and methodology

    Advice to Management

    Provide Managerial training to IT Leads, they work in Silos


  3. "Pioneer in Prepaid Wireless Innovation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Campbell, CA
    Former Employee - Marketing Manager in Campbell, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TracFone (Less than a year)

    Pros

    Responsibilities were large for a small company. Small and nimble. Team oriented. Employees help each other. Free prepaid wireless minutes each month.

    Cons

    Pay was mediocre. The move from Doral to Medley was a real drag in terms of commuting time, open office environment, etc.


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  5. "Marketing Specialist"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TracFone full-time (More than a year)

    Pros

    Good Energy and Good learning experience

    Cons

    Competitive and No room for growth


  6. "Field sales representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good support from management
    Good Work/ life balance is encouraged by management
    Daily challenges that keeps duties interesting
    Bonus structure is attainable

    Cons

    There is limited career growth potential outside of the corporate office.
    Better online training offerings for career development for employees not at corporate


  7. "SQA Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software QA Analyst in Aventura, FL
    Current Employee - Software QA Analyst in Aventura, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at TracFone (Less than a year)

    Pros

    Good place to get a lot of experience! Very friendly people, good atmosphere.

    Cons

    Everyone speaks Spanish.. like 90% at least. if u don't, u will feel awkward.


  8. "Business Analyst"

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Miami, FL
    Former Employee - Business Analyst in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I only worked for 3 months, so i can't say much. Overall, relaxed atmosphere/ clothing, people generally friendly.

    Cons

    Everyone speaks spanish.. like 90% at least. if u don't, u will feel awkward.


  9. Helpful (6)

    "Great job until the sales force was eliminated"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Enjoyed being on the road, calling on all walmarts.Sales team was wonderful. We helped each other and became great friends. Always learning new technology.

    Cons

    Very sad when the entire sales force was eliminated because the company decided to go with a 3rd party merchandising company.

    Advice to Management

    Don't hire 3rd party companies to replace your sales force. Your sales force was extremely dedicated and made a significant impact in the field which you will not get with a 3rd party merchandising company.


  10. Helpful (3)

    "Field Sales Represtative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Sales Representative in Miami, FL
    Former Employee - Field Sales Representative in Miami, FL
    Recommends
    Positive Outlook

    I worked at TracFone (More than 10 years)

    Pros

    Good pay
    Great culture
    Treated their employees fairly (except for the end of my job, see cons)
    Great products

    Cons

    As a Field Sales Rep there were very few advancement opportunities without moving to Miami

    In Jan of 2016 they "restructured" and let their entire Sales team go


  11. Helpful (2)

    "Field Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Sales Representative
    Former Employee - Field Sales Representative
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TracFone full-time (More than a year)

    Pros

    good flexibility and work/life balance, good benefits, great product and services, diversity

    Cons

    management long knew they were going to replace the field reps with a broker and had us train them for over 2 years

    Advice to Management

    more transparency and openess



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