Trader Joe's Reviews | Glassdoor

Trader Joe's Reviews

Updated August 14, 2017
1,863 reviews

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4.1
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Trader Joe's Chairman and CEO Dan Bane
Dan Bane
988 Ratings

1,863 Employee Reviews

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Pros
  • Great benefits when you're there as a full time worker (in 168 reviews)

  • The work environment was fun and for the most part you get friendly customers (in 117 reviews)

Cons
  • You can be making less than crew members, but have a ton more responsibilities (in 127 reviews)

  • It's nearly impossible to have a consistent schedule which makes it difficult for work/life balance (in 32 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (14)

    "Crew Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member
    Current Employee - Crew Member
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Trader Joe's full-time

    Pros

    Great company to work for. Upbeat, fun environment while keeping it professional when it comes to customer service. Great benefits when you're there as a full time worker.

    Cons

    Not a set schedule but depending on the schedule writer they can be flexible with time and hours.


  2. "Favorite Job Ever."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member
    Former Employee - Crew Member
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Trader Joe's part-time (More than a year)

    Pros

    Awesome coworkers.
    Discount.
    Managers are super nice.
    Better pay than the job I had previously (and yes, I am a college grad).
    You get treated like a real human being with respect, dignity, lots of snacks, and amazing benefits.

    Cons

    Literally almost none...sometimes inconvenient hours (early early mornings or late late nights). And sometimes working in certain areas of the store gets cold.

  3. "Unbelievably upbeat, positive team environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member
    Former Employee - Crew Member
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Trader Joe's full-time (More than a year)

    Pros

    You and your opinion are valued. Management is helpful, friendly and respects the individual crew members. Upbeat and fun environment with a hardworking attitude

    Cons

    Moving up the ranks and pay scale is a long and slow process for someone looking to stay with Trader Joe's long term.

    Advice to Management

    Keep the business model. It's truly unique and amazing


  4. Helpful (1)

    "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - F/T Crew Member in Dallas, TX
    Current Employee - F/T Crew Member in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Trader Joe's full-time (More than a year)

    Pros

    Great benefits, awesome co workers. Everybody does everything so you have variety in your day. Even the mates and captains will do the same tasks as the newest crew member.

    Cons

    You get placed in a position of their choosing. You may get more cashier time than other staff whether you like it or not. There's a certain amount of cronyism in the workplace. People can transfer to and from other stores and quite often the new crew will get section leader time ahead of you and the coveted dry produce time where you basically stand around and arrange fruit in pretty stacks over cleaning restrooms. Only one half hour lunch, no small government mandated breaks, I don't know why. I was at an extremely busy store where a small break would have been welcome.

    Advice to Management

    Take a closer look at the daily task schedules and see what your crew is doing. Ask them if they'd like to do other tasks. You'll be surprised at how poorly the daily schedule is written.


  5. Helpful (1)

    "Great opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trader Joe's full-time

    Pros

    Well treated. Great benefits

    Cons

    Starting pay low but regular raises


  6. "Trader Joe's: A grocery heaven"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trader Joe's part-time

    Pros

    Amazing people and community that keep the atmosphere lively. A grocery shopping experience that is fantastic.

    Cons

    Not too large of a selection of items when compared to other grocery chains.


  7. Helpful (1)

    "Great Place to Work, ......"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Rockville, MD
    Former Employee - Crew Member in Rockville, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Trader Joe's full-time (More than a year)

    Pros

    - Flexible Hours
    - Great (theoretical) room for advancement
    - Fun place to work
    -Supportive management
    -Health Benefits, Retirement

    Cons

    -The crew (non management employees) can be very cliquish and is frequently described as being worse than highschool
    - Putting the customer and the customer experience first means that it is not uncommon for management to back the customer in every instance.

    Advice to Management

    At the Rockville Pike location in Maryland, do something to break up the cliques. Also, there is a lot made about hiring mates from the crew, but 3 of the mates at Rockville were hired from outside. This is inconsistent.

  8. "Great Pay and Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Trader Joe's part-time

    Pros

    they pay well, the company has a great mission statement, it's an awesome work environment

    Cons

    the management can be overbearing sometimes, the work is monotonous

    Advice to Management

    there's no need to constantly badger workers about every little thing


  9. "Only good things to say about TJ's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Honestly, this is a great company. It doesn't matter where you are in life (college, between jobs, forever career) this place is for everyone. If you are genuine and try to give customers the best possible customer experience, you will do very well here.

    The management is great too. They are always very understanding and down to earth.

    There's also great benefits and if you work hard, a raise every six months.

    Cons

    I have no cons to report!

    Advice to Management

    Keep doing what you do!


  10. "LOVED working at Trader Joe's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Philadelphia, PA
    Former Employee - Crew Member in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Trader Joe's part-time (More than a year)

    Pros

    Working at Trader Joe's is great; the people you work with will become your family. Everyone always comments that the employees at TJ's seem so happy and that's because we are! We are treated with respect by the management and we get reviews every 6 months that (if you have a good work ethic and relationship with the other employees/mates) could result in a raise every 6 months.

    Cons

    Don't have too many cons.. Sometimes I felt as though it could be kind of gossip-y...

    Advice to Management

    Don't have much advice to give. The mates at my store were very friendly and didn't make themselves seem like "management". Everyone was friends regardless of position.


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