Trader Joe's Reviews | Glassdoor

Trader Joe's Reviews

Updated September 20, 2017
1,914 reviews

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4.0
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Trader Joe's Chairman and CEO Dan Bane
Dan Bane
1,024 Ratings

1,914 Employee Reviews

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Pros
  • Great benefits when you're there as a full time worker (in 173 reviews)

  • Positive, outgoing work environment (in 118 reviews)

Cons
  • You can be making less than crew members, but have a ton more responsibilities (in 132 reviews)

  • It's nearly impossible to have a consistent schedule which makes it difficult for work/life balance (in 32 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (23)

    "Crew Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member
    Current Employee - Crew Member
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Trader Joe's full-time

    Pros

    Great company to work for. Upbeat, fun environment while keeping it professional when it comes to customer service. Great benefits when you're there as a full time worker.

    Cons

    Not a set schedule but depending on the schedule writer they can be flexible with time and hours.


  2. Helpful (5)

    "Crew Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Trader Joe's part-time

    Pros

    Great co-workers, decent benefits, usually a fun atmosphere, and mostly good customers. Depending on the location, you get to taste a lot of food for "product knowledge"

    Cons

    Managers can play favorites, crew members who are more focused on good customer experience get docked for productivity, rude customers can ruin any good reputation you have with managers. Wacky hours/weekends and holidays are busiest.

    Advice to Management

    Stop playing favorites, not that it affected me, but it's rough to see happen to other coworkers. Stop bending over backwards for rude customers, it doesn't look good and makes your employees feel unsafe about their jobs.

  3. "Great People & Incredible Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew in Larkspur, CA
    Former Employee - Crew in Larkspur, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Trader Joe's part-time (More than 3 years)

    Pros

    Flexible scheduling, Excellent benefits, Rotating job tasks

    Cons

    The company culture is not as similar across different stores as you would think. Best managers seem to be concentrated at higher volume stores.


  4. "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Section Leader
    Former Employee - Section Leader
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Trader Joe's (More than 3 years)

    Pros

    Trader Joe's offers a really interesting work environment. Employees are encouraged to take whatever time they need to talk to and help customers. This creates a great atmosphere for the shoppers as they can get easy help with anything they need.

    Crew members tend to be pretty happy with their job because the pay is great for what you are doing. I made some of my best friends from working here and I would highly recommend to anyone interested!

    Cons

    In order to move up in the company, you have to be willing to sell out a little bit. You have to kiss some booty every now and then.

    Advice to Management

    N/A


  5. "Trader Joes can be a fun place to work but it does get tiring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Paramus, NJ
    Former Employee - Cashier in Paramus, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Trader Joe's (More than 3 years)

    Pros

    1) Friendly co-workers
    2) Free and delicious food
    3) Substantial health benefits
    4) Salary is higher than most competitors

    Cons

    1) Can grow monotonous over time

    Advice to Management

    Management was often rotated between stores so it was somewhat difficult to developing lasting relationships with the people who work below them.


  6. Helpful (2)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Pinecrest, FL
    Current Employee - Crew Member in Pinecrest, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trader Joe's full-time (Less than a year)

    Pros

    Flexible schedule, awesome crew mates, benefits and pay. Plenty of room to grow. Though job is relatively easy you have to work hard too to earn your stripes. Great entry job level. Every employee is happy to serve our customers

    Cons

    None of that I could think of. Sometimes you have to stay an extra hour later when closing due to work. But that's normal in most jobs.

    Advice to Management

    Keep up the good work with customers and employees. Our Captain and CrewMates are awesome


  7. Helpful (1)

    "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in El Sobrante, CA
    Current Employee - Crew Member in El Sobrante, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Trader Joe's full-time (More than 5 years)

    Pros

    Great for college students! Flexible schedule and great benefits. Get 60 cents raises twice a year and are closed for major holidays.

    Cons

    Some people aren't held responsible for actions. That being said a lots of call outs everyday so double the work.

  8. "First Real Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Crew Member in Menlo Park, CA
    Former Employee - Crew Member in Menlo Park, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Trader Joe's part-time

    Pros

    Very friendly crew and mates/captain. Very flexible with allowing for time off and moving shifts as long as few days notice. Presented positive feedback from customers to make you feel more appreciated.

    Cons

    Mates sometimes lacked some professionalism. Some duties would get uncomfortable fast (being in the refrigerated stocking section for an hour). Not always very organized back room.

    Advice to Management

    Teach how to read IDs for alcoholic products. Was told risks of being caught selling to minors (even if their ID is believable) but then not how to prevent fakes.


  9. Helpful (1)

    "Crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Minnetonka, MN
    Current Employee - Crew Member in Minnetonka, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trader Joe's full-time (More than a year)

    Pros

    potential to grow, empowering work atmosphere, kind and compassionate coworkers, safe environment, always something to learn, supportive crew

    Cons

    Work schedule is constantly changing from week to week, pulling in many directions on a busy day

    Advice to Management

    I would enjoy more meetings to discuss performance and how to continue growing and furthering oneself in a professional manner.


  10. "Wonderful work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good staff , the pay is wonderful , flexible hours

    Cons

    Gets very busy sometimes but overall no cons


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