Trader Joe's Employee Reviews | Glassdoor

Trader Joe's Reviews

Updated March 25, 2017
1,707 reviews

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1,707 Employee Reviews

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Pros
  • Great benefits when you're there as a full time worker (in 147 reviews)

  • Crew Members cap out at 21 dollars an hour (in 108 reviews)

Cons
  • Favoritism, mediocre crew members getting promoted to managerial positions (in 125 reviews)

  • It's nearly impossible to have a consistent schedule which makes it difficult for work/life balance (in 31 reviews)

More Pros and Cons

  1. "Crew"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trader Joe's full-time

    Pros

    friendly place, benefits, pay raise every 6 months

    Cons

    customer service, cap off pay rate, need to work super hard to be guaranteed full time


  2. Helpful (1)

    "Crew Member"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Chicago, IL
    Former Employee - Crew Member in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Trader Joe's full-time (More than a year)

    Pros

    Cool staff, Never boring, Great benefits

    Cons

    On your feet the entire shift, lots of micromanagement, floating schedule

    Advice to Management

    Good employees and bad employees should be identified and given responsibilities accordingly, a lot of times hard work doesn't pay off.


  3. "Fun, but exhausting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Crew Member
    Current Employee - Part Time Crew Member
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Trader Joe's part-time (More than 3 years)

    Pros

    Great benefits, the crew is like a family, and will help you deal with the crazy customers. Flexible with schedules and it has a great pay. If you are friendly, have a unique and fun personality, you will do great at TJs. If you aren't fun and personable, then don't apply cause you will not get hired, or the crew will eat you alive.

    Cons

    Physically demanding and exhausting. Most people I have worked with have had a lot of work related injuries which led to surgeries. Night shifts can be rough, but with a good crew, they can help the time fly by. Managers can be frustrating to work with, especially the ones who micro manage. A lot of them don't seem to care about the crew and they just want the work done. But they also have a lot of pressure to do well. If you become a manager ( a mate) then be prepared not to have a life outside of work. It's nearly impossible to get fired there, but if they don't like you, they will make work a living hell for you. To the point where you quit or do something to get fired. Also be prepared to deal with a huge variety of customers. Some of them are great, and I have made a few friends. But other shoppers can be cruel and mean, and really brings the moral down. Each store has it pros and cons, it really just depends where you live. Also, since the pay is really good, a lot of people are stuck there. Most people started working there in college, but realized that they make more money there then they would at a job in there degree field. So just be careful if you don't want this to be your life long career.

    Advice to Management

    Listen to the crew more. Don't micromanage, and be better communicators. we are all on the same team, and we have to all work together.


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  5. "good job overall, especially as a student"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Pittsburgh, PA
    Former Employee - Crew Member in Pittsburgh, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Trader Joe's part-time (More than a year)

    Pros

    great coworkers, never boring, friendly atmosphere, focus on customer service, management easy to work with, good pay

    Cons

    hours fluctuate greatly, which can be very difficult for full time staff, near the end I was called off most of my shifts; inconsistencies in policies at times, very physical


  6. "Seasonal Store Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Trader Joe's part-time

    Pros

    Everyone were really nice and sweet. You are not stuck doing one task all day. Every couple hours you will be switched between stock, cashier, sample, facing products or running carts.

    Cons

    None that I can remember.


  7. Helpful (1)

    "Decent Wages, Shady Accountability"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Philadelphia, PA
    Former Employee - Crew Member in Philadelphia, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Trader Joe's full-time (More than a year)

    Pros

    Positive work environment, eclectic peers, above average wages, and an employee matched 401K. Great energy, good people, and over-all a more relaxed attitude towards work. Folks with consistency in customer service will do well.

    Cons

    Every region is at the whims of the out-sourced product distribution. This means that the store might have drivers who aren't vetted the same way an employee of Trader Joe's is. Also, these product warehouses have no spoilage capacity, so occasionally you receive a pallet with a dozen boxes filled with rotting kale that needs to be dealt with in the very limited store space.

    Advice to Management

    Any and all disciplinary action taken against employees should be in writing, not hearsay or some mysterious logbook that no one knows about. The East Coast operations' methods are questionable. Also, I found myself training new crew members about how to enroll in benefits--which should have been a necessary managerial duty.


  8. Helpful (1)

    "I love my job!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Rancho Santa Margarita, CA
    Current Employee - Crew Member in Rancho Santa Margarita, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trader Joe's full-time (Less than a year)

    Pros

    Amazing health benefits that are affordable (including free dental and vision for full-timers), good retirement plan, free gym membership, discount on my monthly phone bill, 24 hour crisis hotline with 5 free therapy sessions, 10% off groceries, awesome staff, tattoo/piercing/funky hair color friendly, opportunity to earn a raise every 6 months, fun work environment, flexible hours, great staff, job security, and you get to taste test almost anything in the store.

    Cons

    Strenuous physical labor, risk of being seriously injured, very fast paced, sink or swim mentality, some favoritism, working with a lot of undetermined teenagers.

    Advice to Management

    It would be nice if there was more diversity when it comes to age. I feel like the older staff is kind of checked out at times and the younger staff goofs off too much to efficiently get their work done which puts more of a work load on the more responsible crew members.

    Mates also need to be held responsible if they poorly write a log. Giving a crew member a large section to close by themselves and more customer experience time than product time (for example: being solely responsible for closing wet produce and only having two hours during an 8 hour shift to work the section) is a problem.

    Other than that, I love my job and am proud to be a Trader Joe's crew member. I feel like part of a family. I've never had a job that I actually look forward to going to and feel accomplished at the end of my shift. I was a customer for 20 years before joining the crew and I honestly love my job. I get excited about sharing new products as well as old favorites with customers, I enjoy most of the staff I work with, and I look forward to being challenged. The benefits are fantastic and I am so grateful the company I work for takes such good care of me and my family.


  9. "Review Crew Member"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Phoenix, AZ
    Current Employee - Crew Member in Phoenix, AZ
    No opinion of CEO

    I have been working at Trader Joe's full-time (More than a year)

    Pros

    Flexible hours made some good friends

    Cons

    Frustrating policies veterans treat new people poorly


  10. "hard work rewarded"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trader Joe's full-time (More than a year)

    Pros

    great benefits , great hours , great management , advancement possibilities ,happy employees

    Cons

    hard labor, you better be in shape, a small bit of favortism on scheduling ,


  11. "Excellent first job!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in San Jose, CA
    Former Employee - Crew Member in San Jose, CA

    I worked at Trader Joe's full-time (Less than a year)

    Pros

    Trader Joe's has good management and is a great irst retail job. The Slschedule is flexible and the job is straightforward.

    Cons

    Promotions take way too long, so it's not the best place to grow a career.

    Advice to Management

    Please focus more on employee relations- some of the employees mistreat others.



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