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Best Places to Work 2021

Trader Joe's

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Trader Joe's

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Trader Joe's Employee Reviews about "captain"

Updated Jan 16, 2021

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Found 203 of over 4,953 reviews

4.2
85%
Recommend to a Friend
79%
Approve of CEO
Trader Joe's Chairman and CEO Dan Bane
Dan Bane
2,372 Ratings
Pros
  • "great benefits including retirement(in 296 reviews)

  • "I can truly say from my own experience that it was such a great work environment and truly the best people work there and made great coworkers(in 236 reviews)

  • Cons
  • "Sometimes not enough crew members working(in 204 reviews)

  • "If captain changes, different team not so good(in 155 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Trader Joe's and is not affected by filters.

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    Reviews about "captain"

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    1. 5.0
      Former Employee, more than 1 year

      Great captain

      Jan 15, 2021 - Crew Member in Ventura, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good team environment, good pay, flexible hours

      Cons

      If captain changes, different team not so good

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    2. 5.0
      Current Employee

      Great company

      Jan 12, 2021 - Crewman in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible schedule Great community Empathic mates and captain

      Cons

      Labor forward job, can be hard on body

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    3. 3.0
      Current Employee, more than 1 year

      Get Hired at the Right Store

      Jan 16, 2021 - Order Writer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      If you are able to commit to at least 30 hours a week, the benefits are great, the company typically hires pretty great people to work with and the store itself provides decent opportunities.

      Cons

      The trend I've noticed (to be fair is true of most jobs) is the management you work with dictates what your career will be like. Most stores have a very tight knit group of closers/morning people, and there is a lot of playing favorites for both. While the core values of Trader Joes are great and if you get your foot in the door it can be an easy fun job, I've heard and noticed not every store carries that same basic value. A lot of stores are "captain run" so if your captain is a jerk, you won't have the same experience.

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    4. 3.0
      Current Employee

      For what it is...it could be worse

      Jan 11, 2021 - Grocery Clerk in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Competitive pay compared to other grocery stores -Depending on your store/captain, it could be great!

      Cons

      -Depending on your store/captain, it could be a nightmare -They say "no bureaucracy" however depending on the store, there could be an immense amount of bureaucracy. -Customers first mentality, which is understandable in the hospitality realm, but COVID exposed Trader Joe's to not care for its crew as they say they do.

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    5. 5.0
      Current Employee, more than 5 years

      Crew Member

      Nov 23, 2020 - Crew Member in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The Captain (GM) of Walnut Hill Trader Joe's is one of the best in the entire company!

      Cons

      Retail can be tough because you must be polite when people are disrespectful to you.

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    6. 1.0
      Former Employee, more than 10 years

      Corrupt leaders

      Dec 8, 2020 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits are great. Laid back job.

      Cons

      Leaders are corrupt. Captains and managers are dictators. Good leaders have been screwed and they let horrible employees do what they want. No accountability.

      Continue reading
      5 people found this review helpful
    7. 4.0
      Current Employee, more than 1 year

      Great place to work

      Nov 15, 2020 - Crew Member in Aliso Viejo, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company, work/life balance, variety of tasks to perform.

      Cons

      Slowly incremental wage raises. Tough on the body. Lots of lifting. The store's spirit is dependent upon that of the Captain (Store Manager).

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    8. 4.0
      Former Employee

      I miss Trader Joe's

      Nov 12, 2020 - Crew Member 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I loved Trader Joe's. I worked there throughout college and wow it gave me such a good community to fall back on and helped me pay my bills. TJ's is laid back and a pretty fun work environment. Now that I no longer work there, and sit in an office all day, I miss moving around and being on my feet all the time.

      Cons

      The managers and captains do there best, but good, hard workers definitely get exploited here.

      1 person found this review helpful
    9. 4.0
      Former Employee, more than 1 year

      Great Company, but a Poor Captain Can Tarnish Experience

      Oct 7, 2020 - Crew Member in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent pay, super benefits, wonderful co-workers, opportunities for advancement

      Cons

      Horrible, Trash Captain (General Manager)

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    10. 5.0
      Current Employee, less than 1 year

      Love the company, hate the people

      Sep 22, 2020 - Crew Member in New Haven, CT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome uniforms, great perks for food, a great sense of community

      Cons

      Some of the workers have terrible politics, captains don't listen and do whatever they want, managers don't help on register

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    Viewing 1 - 10 of 203 Reviews

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