TransPerfect Project Manager Reviews | Glassdoor

TransPerfect Project Manager Reviews

Updated March 15, 2019
126 reviews

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Project Manager

2.6
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Phil Shawe
1 Rating

Employee Reviews

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Pros
  • "great opportunity to learn a lot from your project" (in 21 reviews)

  • "You will meet some great people" (in 41 reviews)

Cons
  • "Work/Life balance is terrible compared to most good sales teams" (in 70 reviews)

  • "long hours, no security for 6 months, management is awful" (in 81 reviews)

More Pros and Cons

  1. Helpful (2)

    "Solid company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Honolulu, HI
    Current Employee - Senior Project Manager in Honolulu, HI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TransPerfect full-time (More than a year)

    Pros

    Relaxed environment
    Not too difficult to learn

    Cons

    Long hours
    They don’t pay overtime

    Advice to Management

    Pay based on performance not on time with the company


  2. "Big Corporation with Poor Management Structures"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Project Manager in Baltimore, MD
    Former Contractor - Project Manager in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TransPerfect as a contractor (Less than a year)

    Pros

    Most pros that are available in corporations: wide selection of career opportunities, fresh fruit at the office.

    Cons

    Poorly managed departments, no planning ahead just putting off fires with new young people that come and go because of the short term contracts. People are either working overtime or not showing effort for anything. Overtime is seen as a must, even though good planning and being less oriented in quantity but in quality would clear the situation.

    Advice to Management

    Talk to your employees, they have a lot of good tips that could help.

  3. Helpful (9)

    "the worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in New York, NY
    Current Employee - Project Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TransPerfect full-time (More than a year)

    Pros

    get experience to work for another company

    Cons

    poor management
    working overtime all the time with no compensation
    managers will bully you into doing something you do not want to do
    NYC office was gross, has cockroaches and rats crawling around


  4. Helpful (5)

    "TransPerfect Life Sciences"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in New York, NY
    Former Employee - Project Manager in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at TransPerfect full-time (More than a year)

    Pros

    Young, fun, energetic employees. lots of opportunities to learn and explore career paths. Great work life balance.

    Cons

    Low salary compared to industry standards, Focused on meeting sales target without adding resources to implementation and project management team. High turnover rate.


  5. Helpful (39)

    "This Job Ruined My Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager
    Former Employee - Project Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TransPerfect full-time (More than a year)

    Pros

    None, not once, not ever. Truly N/A.

    Cons

    During my first week, a coworker came up to my desk and said, “Run. You need to get out of here. They will ruin your life. This is not a real company, they don’t know what they’re doing, and these people are terrible. This is one of the worst jobs you could have, and I advise you to leave as soon as possible.”

    This is about to be a long review, and it won’t even come close to capturing the horror of employment by TransPerfect Translations. I can say, with full confidence, that this was the most damaging experience of my professional life. I wish I had listened to this coworker, but I stayed. I worked 80+ hours per week. My manager was not dedicated to helping me grow as an employee; rather, she would call me simply to berate me (in private and/or in front of entire departments) until I was in tears. Every conversation we had was belittling and demeaning. This happened, at least, bi-weekly.

    If this helps to paint a picture, some details from my first day at the company:
    Dirty desk - Used tissues, hair, garbage, and food scraps in the desk.
    No one in charge - Was given no instruction or attention.
    Computer not assembled, missing components - I mean truly, not assembled. Computer pieces sitting on my filthy desk.
    Garbage/recycling not emptied from person before.
    All lights off in the office - everyone had their heads down, headphones in, pitch black room.
    No one talked to or helped me - pretended I wasn’t there, ignored me when I introduced myself or tried to ask questions. The two people I was supposed to report to didn’t know the answers to most of my questions.
    Log-in info., email, Skype, or drives had not been set up by IT.
    Work hours/work day unspecified.
    Kept receiving emails about files I didn’t have access to.
    Unclear training instructions - Found training materials, but with no instruction it was difficult to know how to proceed, and which were for me.
    Unwelcoming.
    Name was incorrect on everything.
    HR had sent me the wrong first day info and asked me to report to NY - Wanted me to come to NY to sign my offer letter, when I didn’t even live in the state of NY.
    I was contacted by coworkers to schedule meetings, but I didn’t know my schedule.
    Boss showed up to train me a day or so later, but she ignored me half of the day, had me sit next to her to watch her do her normal work, and then dismiss me. No actual training.

    Management dangled incentives in front of the employees, and ripped them away once the goal was achieved - blaming the employee. For example, my manager laid out the specific goals that needed to be achieved in order to obtain a promotion. When I exceeded all of the goals, I scheduled a meeting to discuss next steps. She laughed in my face and said, “What makes you think YOU could be a Project Manager? No.” It’s worth noting that, in my previous job, I was a Project Manager. In my interview, TPT had told me that they NEVER hired in Project Managers, but that they always hired in at the Project Coordinator level and quickly promoted. I had been promised a transfer (completely self-funded) and, when I went to make plans to move states, my manager placed more restrictions, bumping out the goals - “Well, I know you hit THIS goal, but maybe we can possibly start to discuss the idea of perhaps you being allowed to transfer offices if you bill $$$ this much more this quarter…” Keep in mind, this cost the company $0 and I needed to move for personal reasons. This was not a request to work remotely, only to move myself to another office.

    I took the demotion, as the job offer came with talk of international travel, good benefits, ease of upward mobility, and so on and so forth. I represented the entire West Coast of America by myself for months on end, while management guaranteed me that they were “working on hiring someone.” When they did finally hire someone, they invariably jumped ship as soon as possible, or were fired for completely unrealistic expectations that had been set, unbeknownst to the employee.

    The IT & HR support are almost non-existent, and are largely only in the NY HQ office. The
    people in my office (including myself) crawled under their desks to cry. One employee quit with middle fingers held high, screaming at the manager over the phone because the manager was attempting to not pay out the employee’s remaining PTO. Yes, this is illegal. I spent many hours on the phone with IT around the US, and had to call India support on several occasions to get my remote set up working. This accrued a $200 phone bill that TPT would not reimburse, thought it was all necessary support to maintain the operating system that none of their US employees could fix.

    My boss would call me to work on weekends, and obsessively track my flight when on domestic business travel (“Your plane landed 40 minutes ago - I’ve been watching. Why aren’t you at the office?” ...Nevermind the fact that the flight was delayed, we sat on the Tarmac forever, had to grab my bags, Uber to the hotel, check in, find the office...).

    The level of verbal abuse that I endured at this job is unspeakable, and inappropriate to detail on a public professional forum. I stayed at this job for almost 2 years because I felt that I had to, and it took a nearly critical toll on my physical, mental, and emotional health. I had nightmares about my coworkers and specifically my manager, who demonstrated abusive behavior towards me for which I had to seek counseling. I involved HR, as I felt that I was being abused and manipulated by multiple managers. HR played the waiting game, listened silently on the other end of the phone, and never took any action. When I left the company, I gave two exit interviews and, from what I know from people who remained in the company after me, it seems no action was taken. I would not wish this experience on even my worst enemy, because it so deeply damaged me (and most of the people around me). When the CEOs are petulant children who are so often being featured in the New York Times for their latest antics, you can imagine that the trickle down to management is truly horrifying, and they are just following their leaders’ example.

    Advice to Management

    Offer encouragement, do what you say you will do, ignore your mentally unstable CEOs, and don't get a job managing people if you don't like people.


  6. Helpful (5)

    "Popularity Contest"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager
    Former Employee - Project Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TransPerfect full-time (More than a year)

    Pros

    Fun Team Cultures
    Easy Work
    Relaxed Atmosphere

    Cons

    You are/feel very expendable
    Poor leadership - Feels like a popularity contest rather than meritocracy

    Advice to Management

    Invest in professional leadership training


  7. Helpful (15)

    "Great people under the thumb of greed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in San Francisco, CA
    Former Employee - Project Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at TransPerfect full-time (More than a year)

    Pros

    The people are wonderful, and everyone is committed to the job. You get to work with people from all over the world. The company has offices in the top locations of every country it inhabits, and PMs can work out of these offices.

    Cons

    It becomes clear pretty early on, that this company hires mainly college grads who don't know they should expect respect, boundaries, and perks from the job. Employees are paid insultingly low salaries, and are expected to pay translators the same level of meager wages. The hours are terrible - 9 to 6 is the signed contract, but there are days you'll come in at 8:30 and won't leave til 9. You're on salary, so you don't get compensated for this, but the job needs to get done. There's always more work than can be handled, because the processes are archaically bad. Technologies are not properly utilized here to make things more efficient.
    TransPerfect runs a tight ship, and with the low salaries and extremely stressful conditions, there is extremely high turnover. This makes it even harder on the employees that stick around. There are many stories of people sleeping at the office on occasion, and offices "imploding" because all of the PMs quit at once. I could go on and on, but that's enough for now.

    Spare yourself the stress, and don't work here.

    Advice to Management

    Stark respecting your employees. You have such high turnover, and this puts even more stress on the other employees. Raise wages.

  8. Helpful (1)

    "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in New York, NY
    Current Employee - Senior Project Manager in New York, NY
    Recommends

    I have been working at TransPerfect full-time (More than 3 years)

    Pros

    Great company culture where everyone is eager and passionate about what they do.

    Cons

    Everyone assumes its just a language company


  9. Helpful (2)

    "Bad Work/Life Balance But Learn a Lot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in San Francisco, CA
    Former Employee - Project Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TransPerfect full-time (More than 3 years)

    Pros

    Great co-workers, flexible hours (to some extent), a lot of autonomy, you will learn a lot about language and PM processes

    Cons

    Too much work, constant state of stress due to unreasonable deadlines

    Advice to Management

    Add more Project Managers and stop overloading the ones that you currently have


  10. Helpful (8)

    "STAY AWAY from this place."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in New York, NY
    Former Employee - Project Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TransPerfect full-time (More than a year)

    Pros

    You get to learn a lot of stuff real fast.

    Cons

    TPT was run like a frat house when I was there. Totally NO accountability from upper management and absolutely no transparency.

    Advice to Management

    Please resign.