TransUnion Reviews | Glassdoor

TransUnion Reviews

Updated May 13, 2017
454 reviews

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454 Employee Reviews

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Pros
Cons
  • At times work-life balance can be challenging but at the end it pays off (in 22 reviews)

  • It's challenging to think of any besides some of the "red tape" associated with working through processes at a large company (in 16 reviews)

More Pros and Cons

  1. Helpful (1)

    "Heading in the right direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Chicago, IL
    Current Employee - Director in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TransUnion full-time (More than a year)

    Pros

    Intelligent people with a startup feel. Lots of opportunity. Transunion is constantly trying to improve benefits for its staff. Strong diversity within business units.

    Cons

    Bureaucracy slows the organization from progression, company still requires maturity. Silos exist which make it difficult to navigate or get things done consistently.

    Advice to Management

    Needs more structure, too many silos.


  2. Helpful (3)

    "So far, so good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Chicago, IL
    Current Employee - Consultant in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransUnion full-time (Less than a year)

    Pros

    Speaking as a new hire, the people here are very friendly, helpful, and willing to do what it takes to get you the information you need or direction to whoever can get you what you need. Campus building in downtown Chicago is well-designed, modern, and close to a lot of downtown restaurants.

    Cons

    The crisp branding throughout the building and on the website covers/hides a work-in-progress IT infrastructure. It'll be great to see the the company's internal processes and tools develop up to the level of the company's branding.

    Advice to Management

    I'm encouraged by what I see at TU as a new hire and hope that management continues to hire good people, advance the people they have, and continue to listen and learn from associates at all levels within the company.


  3. Helpful (1)

    "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Summer Intern in Chicago, IL
    Former Employee - Summer Intern in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    People at TU are very nice.

    Cons

    It has a very "corporate" culture.


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  5. Helpful (2)

    "Five years at TransUnion and very happy."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation/Operations Specialist in Austin, TX
    Current Employee - Implementation/Operations Specialist in Austin, TX
    Recommends
    Positive Outlook

    I have been working at TransUnion full-time

    Pros

    Great Benefits, Co workers and Flexibility

    Cons

    I don't have many cons. I was a part of company acquisition and TransUnion was a great company to be acquired by.


  6. Helpful (2)

    "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Chicago, IL
    Current Employee - Business Analyst in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for i am learning a lot of new things.

    Cons

    The traning is not that good.


  7. Helpful (4)

    "Not a good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at TransUnion full-time (More than a year)

    Pros

    The building is right next to Union Station. Employees many talented people. Company has bring your kid to work days & even allows working days from home.

    Cons

    No clear direction from senior management, bickering among all departments, problems are like hot potatoes, no one wants to own them. Application teams & business have all the power, they hardly ever get the hot potato. Enterprise Architecture teams do not own solutions. Infrastructure teams are order takers. Incidents often come in bunches, people get burned out quickly when on support. Company uses talent & throws it out like an old pair of shoes. Don't go here if you are looking to grow both personally & professionally.

    Advice to Management

    IT Infrastructure teams are not cohesive. Too many self inflicted roadblocks & difficult people at all levels. If you want to run TU as a true technology company (Like Apple, Amazon, & Facebook), instill a friendly, relaxed atmosphere mindset across the board. Hire management who have high level of education, masters degree or higher.


  8. Helpful (1)

    "Department Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Norco, CA
    Former Employee - Department Manager in Norco, CA
    Disapproves of CEO

    I worked at TransUnion full-time (More than 10 years)

    Pros

    Gained a lot of experience

    Cons

    A lot of work is outsources so many layoffs have occurred.


  9. Helpful (7)

    "Look elsewhere if you want a life and career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Chicago, IL
    Former Employee - Senior Consultant in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Pay and benefits were decent. Location is near the train stations on the west side of downtown. The office looks modern. This place will give you an excuse to constantly blow off your friends.

    Cons

    The expectation is work is the number one thing in your life and everything else is way down the list. The work environment in many parts of the building is really noisy and crowded. Very high turnover in many parts of the organization. Values and culture are only lip service. 50-60 hour weeks are the norm.

    Advice to Management

    Get a clue on why good people have left and continue to leave the company. Not everyone is a sheep.


  10. Helpful (3)

    "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Doylestown, PA
    Former Employee - Anonymous Employee in Doylestown, PA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at TransUnion full-time (More than 3 years)

    Pros

    Great benefits and smart associates. Also, the ability to work remotely, with flexibility for sales travel and time. it is a decent place to work.

    Cons

    The training is disorganized and the team of sales execs do not spend enough time together. There is a sense of inside employees vs outside employees. overall, decent place with limited access to training

    Advice to Management

    Take more time to learn about the customers, and worry less about what the seasoned sales people are doing all day. Trust your people


  11. Helpful (1)

    "Needs Better Compensation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Chicago, IL
    Current Employee - Analyst in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransUnion (More than a year)

    Pros

    Coworkers are friendly, office is very nice with nice working ameneties.

    Cons

    Pay is much lower than national average for the position that I am currently in. For work that they ask, pay is not enough.


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