Transcom WorldWide Employee Reviews about "working environment"

Updated Jun 9, 2020

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3.4
54%
Recommend to a Friend
57%
Approve of CEO
Transcom WorldWide President and CEO Jonas Dahlberg
Jonas Dahlberg
21 Ratings
Pros
  • "The team is great, even though you work from home there is activities as if you were at a regular call center(in 75 reviews)

  • "Flexible Time,Work Life Balance, Friendly Working Environment(in 16 reviews)

Cons
  • "Low pay for the high volume of calls and what they expect as far as metrics(in 19 reviews)

  • "Low salary, overfull of activity(in 18 reviews)

More Pros and Cons

Reviews about "working environment"

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  1. "Customer service agent"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Anonymous Employee 

    I worked at Transcom WorldWide full-time

    Pros

    No sales, easy calls, good working environment.

    Cons

    Crazy shifts, low salary, no benefits.

  2. Helpful (1)

    "Team Leader"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Transcom WorldWide

    Pros

    Great Work Environment everyone was dedicated to the job

    Cons

    Hign Benefits for family not worth getting


  3. "great company, great benefits, highly collaborative environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Applications Support Engineer in Mandaluyong City
    Recommends
    Positive Outlook

    I have been working at Transcom WorldWide full-time for more than a year

    Pros

    -pleasant work environment -great benefits, great HMO and retirement fund -free food, medical reimbursement you can use to get vitamins from the pharmacy -free parking -company leadership shows genuine concern to employees -new technologies are being acquired so there's always room for training

    Cons

    -none so far. i hope it stays this way

    Continue reading

    Transcom WorldWide Response

    Recruitment Specialist

    We absolutely care about our employees and we're pleased to be able to offer lot of benefits to our employees! Thank you for taking the time to share your review and for being part of our Transcom family!

  4. "Good Company if you want a work life balance"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Developer 
    Recommends

    I have been working at Transcom WorldWide full-time for more than a year

    Pros

    Flexible Time,Work Life Balance, Friendly Working Environment

    Cons

    Not much project to work on. Low salary compared to other BPO

    Transcom WorldWide Response

    Recruitment Specialist

    Thank you for taking the time to share your feedback. We're glad to have you as part of our Transcom family!

  5. "Best Working Experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Pasig City
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Transcom WorldWide full-time for more than a year

    Pros

    It is a stable company with great opportunities for learning and offers work-life balance since working overtime will be the employees' choice. It has a good working environment. People are approachable and sensible, especially the managers and supervisors. Receiving of compensation will never be an issue because they respect people's effort for work. It offers great benefits to its employees.

    Cons

    There would be a lot of overtime offered by the supervisor

    Transcom WorldWide Response

    Recruitment Specialist

    Thank you for taking the time to share your feedback!

  6. "Customer service representative"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Tunis
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Transcom WorldWide full-time for less than a year

    Pros

    Great working environment Great co-worker. Structured.

    Cons

    Planning switching every week. Working on holidays.

    Continue reading

    Transcom WorldWide Response

    Recruitment Specialist

    We appreciate you taking the time to leave your feedback and review and thank you for being part of what makes Transcom a great place to work!

  7. "Experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Bacolod, Bacolod
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Transcom WorldWide full-time for more than 3 years

    Pros

    Great company, lots of benefits and a positive working environment.

    Cons

    Doesn't care for their employees that much, you can sense politics everywhere

    Continue reading

    Transcom WorldWide Response

    Digital Marketing Manager

    Thank you for providing your review. In our organization, we promote a culture of openness, diversity, and inclusivity. Our goal is that every employee becomes their own best motivator, and that management's role in this area is to foster a culture of motivation that is effective in the long term. We are sorry if you felt that way during your stay with us but know that this is something we do not tolerate and your feedback is appreciated.

  8. Helpful (1)

    "POSITIVE RECOMMENDATION"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources Recruitment Specialist in Madrid
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Transcom WorldWide part-time for more than 8 years

    Pros

    Flexibility, Good working environment, talent development

    Cons

    it´s neccesary to have more Resources to work better and to provide of quality of the proccess

    Transcom WorldWide Response

    Social Media Recruiting and Content Expert

    Thank you for your review and for being a part of Transcom family for all this time! We will use your feedback so we can further improve our working environment.

  9. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in Gdańsk
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Transcom WorldWide full-time for less than a year

    Pros

    Great people, corporate culture and values! Supportive work environment. Good care about employees. Transparency, integrity, authenticity, and respect to all.

    Cons

    Nothing specific to Transcom I could think of.

    Transcom WorldWide Response

    Social Media Recruiting and Content Expert

    Thank you for sharing your opinion with us. We are happy that you recognize our efforts to support our employees in their professional and personal growth. Thanks for making Transcom an even better company to work for.

  10. "Friendly, inspiring and social atmosphere. I learn here a lot!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Groningen
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Transcom WorldWide full-time for more than a year

    Pros

    Nice colleagues, work environment, personal development, social skills

    Cons

    Not close to the city center

    Transcom WorldWide Response

    Recruitment Specialist

    Thank you for taking the time to submit a review! We are thrilled to hear that you are learning a lot and that you enjoy the social atmosphere. We're glad you are part of the Transcom family and are pleased to be a part of your personal development and growth!

Found 16 reviews