Translations.com Reviews | Glassdoor

Translations.com Reviews

Updated June 17, 2017
22 reviews

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2.7
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Translations.com Co-CEO Phil Shawe
Phil Shawe
5 Ratings

22 Employee Reviews

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  1. "Main painpoint: Lack of structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Translations.com full-time (More than a year)

    Pros

    Great colleagues and overall good atmosphere.
    Good office location.
    Lots to learn and figure out. Management is open to process improvement and encourage ideas.
    Good exposure to how a vendor company operates
    Ok working hours with some flexibility.

    Cons

    1. Low pay which leads to high turnover rate and short timers disease. People don't see the future there and don't want to invest time into bettering processes but rather get by till something else comes along and leave.
    2. Often fresh out of college kids with no industry knowledge that are expected to hit the ground running within 2 months and being handed large complex projects.
    3. A bit of a high level of nepotism and favoritism which can often be seen in small to mid level companies but for someone who claims to be the biggest translation company is unacceptable, as its way too obvious.
    4. Low level of trust towards management leading to the best employees quickly leaving on short notice.
    5. Low # of holidays.
    6. Low overall salary and less than 3% yearly increases that are delayed for several months every year - in hopes some people will leave by then and they don't have to pay the money out.
    7. Lots of unwritten rules that differ from department to department and are only discussed behind closed doors.
    8. Rivalry between CEOs and lately - obviously fake reviews in favor of 1 of the CEOs that lost in court.
    9. Low company trust towards employees - limited to no opportunity to work remotely.
    10. Large work load with an expectation of completing your work no-matter what hour of the day it is. Company being global does not help with after hour coverage/handover.

    Advice to Management

    Provide equal opportunity, promote high achievers and pay them a competitive rate rather than hire/promote friends and family. Listen to your employees and give them more flexibility to work from home. Build trust with your team so when they decide to leave you are not blindsided.


  2. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Translations.com full-time (More than a year)

    Pros

    * You're working for one of the most successful translation companies in the industry
    * You'll learn the latest localization technology and best practices
    * The New York office has an amazing international team. You're likely to establish lasting relationships

    Cons

    * The workload is extremely demanding so expect late nights at the office
    * No overtime
    * Low salary
    * Weak leadership
    * Difficult to grow staring as a PM

    Advice to Management

    * Offer a clearer growth paths
    * If you're not going to pay overtime, offer other perks

  3. "Good Products"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in San Francisco, CA
    Former Employee - Senior Project Manager in San Francisco, CA

    I worked at Translations.com full-time (More than 3 years)

    Pros

    Great team, ample training provided to all employees.

    Cons

    Limited career growth which is unfortunate.


  4. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Portland, OR
    Current Employee - Project Manager in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Translations.com full-time (More than 3 years)

    Pros

    The company is flexible and provides a lot of responsibility for projects early on in the hiring process, allowing rapid growth

    Cons

    There is zero work-life balance, management is often overwhelmed and under trained with how to manage a team, the workload is overwhelming, There is a huge amount of turnover in all departments and a non-competitive salary offer makes it hard to hire more people, burdening the teams. There is a lot of animosity between teams and across production centers. The CEOs are in a legal battle with each other and don't seem to care what happens to the employees. Linguists are treated terribly and increasingly are asked to work for free. There is very little training provided, the healthcare packages are absolutely abysmal and if anything serious happens to you, be prepared to fight the insurance companies over it. Do not waste your time at this company.

    Advice to Management

    Pay more, train better, and listen to what your employees have to say. They may be young but they are smart and have good ideas on how to improve processes.


  5. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Coordinator in Boulder, CO
    Former Employee - Account Coordinator in Boulder, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Translations.com full-time (More than a year)

    Pros

    Flexible, well paid, interesting, good team interactions and good management

    Cons

    None to note - Great office!


  6. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Cupertino, CA
    Current Employee - Software Engineer in Cupertino, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Translations.com full-time

    Pros

    Great environment, great team. I love working there.

    Cons

    Benefits are so-so, not sure how good they are about raises.


  7. Helpful (1)

    "Fine for your first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Translations.com full-time

    Pros

    - Great starting place if you're fresh out of school and looking for a job
    - Many global offices so relocation is possible
    - Diverse employees from all over the world
    - Decent benefits
    - You can learn a lot about the technology/tools, processes, and "gotchas" of the industry

    Cons

    - Low pay
    - Long hours often necessary
    - Management does little to support their subordinates
    - High employee turnover
    - Little room for growth

  8. "Great Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - New York in New York, NY
    Current Employee - New York in New York, NY
    Recommends
    Positive Outlook

    I have been working at Translations.com full-time (More than a year)

    Pros

    International, people focused, good health care, vacation time. Excellent on-site environment.

    Cons

    No training, pressure to take on more than is possible, an emphasis on personal responsibility means sometimes staying late, working weekends with little to know compensation.

    Advice to Management

    Please train employees and give more guidance to new employees. If no training is provided, please only hire seasoned employees.


  9. "OneLink Account Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Coordinator in New York, NY
    Former Employee - Account Coordinator in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Translations.com (Less than a year)

    Pros

    I was lucky enough to have a great manager. She was super helpful and cared alot about her team. You will also work with alot of great young professionals.

    Cons

    Everything else about the company.


  10. "Big company with good training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in San Francisco, CA
    Former Employee - Project Manager in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Translations.com full-time (Less than a year)

    Pros

    Great training in place. Project focused and great location in SF.

    Cons

    Intense work, not much growing space for career


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