Translations.com Reviews | Glassdoor

Translations.com Reviews

Updated March 15, 2019
30 reviews

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3.0
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Translations.com Co-CEO Phil Shawe
Phil Shawe
11 Ratings

Employee Reviews

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  1. "Great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Boston, MA
    Current Employee - Account Manager in Boston, MA
    Positive Outlook
    Approves of CEO

    I have been working at Translations.com full-time (More than a year)

    Pros

    Fabulous teams, excellent opportunities for professional growth.

    Cons

    No cons or challenges that are unique to only this company.


  2. "Global Communication and Technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enterprise Solutions Consultant in Seattle, WA
    Current Employee - Enterprise Solutions Consultant in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Translations.com full-time (More than a year)

    Pros

    Company provides long term ROI to large corporations to meet their global business expansion needs. GlobalLink is a powerhouse technology. Unique ecosystem that solves difficult problems. Gets the long tail of business.

    Cons

    Heavy politics and lots of highly differentiated and expansive roles. Can be challenging to find your place long term, although many have, many have not. Pay is overall on the low side. Company doesn't play well within the industry.

    Advice to Management

    Figure out what's really going to scale over the long haul. More incentives for staying, helping employees build their career path.

  3. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategic Account Manager in New York, NY
    Current Employee - Strategic Account Manager in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Translations.com full-time (More than a year)

    Pros

    Nice, smart people; intelligence is high throughout and there are a lot of people to support

    Cons

    Upper Management doesn't actually care; people not valued

    Advice to Management

    Realize when you have good talent and reward them accordingly, otherwise people will keep leaving.


  4. "Great department, not enough people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Desktop Publishing in Corvallis, OR
    Current Employee - Desktop Publishing in Corvallis, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Translations.com full-time (More than 3 years)

    Pros

    Positive and productive work environment
    Little to no workplace drama
    Treated fairly and respectfully, felt appreciated
    Given opportunity to grow and seek challenge

    Cons

    Understaffing in other areas leads to timeline crunch in ours
    Unpaid overtime occasionally necessary (but not regular)
    Sometimes had to teach myself new tricks or troubleshoot on my own rather than rely on department training, but that's par for the course anywhere.
    More project management and multitasking involved than I'd signed up for; frequently spend half-days just organizing and managing projects rather than doing actual work. But organization clearly leads to focus and success, here.

    Advice to Management

    Be proactive in addressing staffing needs
    Look at salaries and benefits of competitors to stay competitive with them
    Lowest cost vendor is not always the greatest option!


  5. Helpful (2)

    "Account Manger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I have been working at Translations.com full-time (More than 3 years)

    Pros

    Amazing team of people. You learn a lot, and there is a lot of opportunity for growth.

    Cons

    Very long hours. Crappy pay. Terrible training. High turnover. Management is the worst. They care more about defending their position, rather than listening and addressing the problems.

    Advice to Management

    Listen to your employees! You spend more time recruiting people due to high turnover instead of doing everything you can to retain the amazing talent you you've recruited.


  6. Helpful (1)

    "underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Translations.com full-time (More than a year)

    Pros

    colleagues are nice, work from home is flexible

    Cons

    underpaid and no overtime.


  7. "Average-feeling company with average-feeling culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer
    Former Employee - Engineer
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Translations.com full-time (More than a year)

    Pros

    benefits, time off, lunches/breaks whenever

    Cons

    management, payscale, communication, high turnover of other departments, CEO drama

    Advice to Management

    Talk to your employees more, I suppose. Ensure there is a visible path up the career ladder for engineers.

  8. "Busy teams, executing work with little time for strategy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Coordinator in Corvallis, OR
    Former Employee - Project Coordinator in Corvallis, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Translations.com full-time (More than a year)

    Pros

    Easy to get hired right out of undergrad with liberal arts degree

    Cons

    Promotions are sparse
    Project Coordinators/Managers receive so many projects to work on at once that the likelihood of a mistake increases. Not enough time to properly anticipate problems.
    Feel like running on a treadmill - working as hard as you can but not getting anywhere
    Other departments are equally swamped, hard to get help
    High turnover

    Advice to Management

    Take the pressure of off project managers by giving them more time and less projects
    Encourage inter-department relationship building


  9. "Main painpoint: Lack of structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Translations.com full-time (More than a year)

    Pros

    Great colleagues and overall good atmosphere.
    Good office location.
    Lots to learn and figure out. Management is open to process improvement and encourage ideas.
    Good exposure to how a vendor company operates
    Ok working hours with some flexibility.

    Cons

    1. Low pay which leads to high turnover rate and short timers disease. People don't see the future there and don't want to invest time into bettering processes but rather get by till something else comes along and leave.
    2. Often fresh out of college kids with no industry knowledge that are expected to hit the ground running within 2 months and being handed large complex projects.
    3. A bit of a high level of nepotism and favoritism which can often be seen in small to mid level companies but for someone who claims to be the biggest translation company is unacceptable, as its way too obvious.
    4. Low level of trust towards management leading to the best employees quickly leaving on short notice.
    5. Low # of holidays.
    6. Low overall salary and less than 3% yearly increases that are delayed for several months every year - in hopes some people will leave by then and they don't have to pay the money out.
    7. Lots of unwritten rules that differ from department to department and are only discussed behind closed doors.
    8. Rivalry between CEOs and lately - obviously fake reviews in favor of 1 of the CEOs that lost in court.
    9. Low company trust towards employees - limited to no opportunity to work remotely.
    10. Large work load with an expectation of completing your work no-matter what hour of the day it is. Company being global does not help with after hour coverage/handover.

    Advice to Management

    Provide equal opportunity, promote high achievers and pay them a competitive rate rather than hire/promote friends and family. Listen to your employees and give them more flexibility to work from home. Build trust with your team so when they decide to leave you are not blindsided.


  10. "Poorly run farm leagues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager
    Current Employee - Project Manager

    I have been working at Translations.com full-time (More than a year)

    Pros

    Most of my coworkers have been great people and enjoyable to work with. The PTO was good for my first job out of college. Decent flexibility to work remote when needed.

    Cons

    Pay is well below market average, employee appreciation is non-existent, support from management is next to nothing, turnover is out of control leading to immense capacity problems. These are handled by piling more pressure on PMs. I don't think I've ever worked a less than 50 hour week, and weekend work isn't uncommon.

    In the time I have been here, our team size has decreased by more than half because they cannot replace people as fast as they quit. In the meantime, production center work load has not decreased at all, and we are expected to just absorb the accounts left behind when people leave.

    Management constantly cuts corners, piles pressure on employees, overpromises, etc in response to these challenges.

    Advice to Management

    Value and retain your employees. Show you appreciate them before they quit.