TranzAct Technologies Reviews | Glassdoor

TranzAct Technologies Reviews

Updated October 28, 2016
18 reviews

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Full-time Part-time

2.3
Star Star Star Star Star
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Jean Regan
16 Ratings

18 Employee Reviews

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  1. "Good Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Junior Programmer Analyst in Elmhurst, IL
    Former Employee - Junior Programmer Analyst in Elmhurst, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TranzAct Technologies full-time (More than a year)

    Pros

    This was my first job after graduating from college.. I could not have asked for a better group of people to work with. All of my co-workers took time to help me learn and show me the ropes of the business. The work was interesting and the company has a great work/life balance.

    Cons

    I did not encounter any cons with this company or my job.

    Advice to Management

    Keep up the great work-you have no problem employing recent college grads with no experience. Thank you for that.


  2. "Long Term Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TranzAct Technologies full-time (More than 8 years)

    Pros

    The work envirorment is open door, collaborative and friendly. The CEO/President is an expert in her field, approachable and always treats employees with respect. Numerous employees have been promoted upwardly or laterally throughout the company to give career growth paths. Employees are appreciated.

    Cons

    Every company has cons, but this company has more pros than cons.

    Advice to Management

    Keep up the good work!


  3. "Family owned company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Elmhurst, IL
    Former Employee - Anonymous Employee in Elmhurst, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at TranzAct Technologies full-time (More than 5 years)

    Pros

    Put out a lot of content for people to use for free.

    Cons

    Not sure many people use the content or value it.

    Advice to Management

    Be more open with employees.


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  5. "Waste of time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at TranzAct Technologies full-time (Less than a year)

    Pros

    You learn about the kind of company you don't want to work for.

    Cons

    Management not open to suggestions. Expectations to build relationships but no consistency in business.

    Advice to Management

    Just quit. Liquidate the company


  6. "Sales agnt"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at TranzAct Technologies full-time

    Pros

    Pay is good can live off wages. Pay for licensing and exams

    Cons

    Not for everyone.even though sups are supportive some people are just not sale rep material


  7. "Not a nice place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Elmhurst, IL
    Former Employee - Anonymous Employee in Elmhurst, IL
    Doesn't Recommend
    Neutral Outlook

    I worked at TranzAct Technologies full-time (More than 5 years)

    Pros

    The company was an okay place to work when I joined. Unfortunately they made many bad business decisions making it unbearable to work there. The only good thing about working at Tranzact Technologies is you get a paycheck every two weeks.

    Cons

    Very high turnover. Quality of work suffers because people come and go before becoming good at what they do. Management make quick decisions without thinking of long term consequences making it a stressful and unpleasant place to work.

    Advice to Management

    Think before you make quick and unnecessary changes to existing processes. Don't promise to clients things you can't do. Think of your employees as your greatest asset.


  8. "Stay Away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Audit Analyst in Elmhurst, IL
    Current Employee - Audit Analyst in Elmhurst, IL
    Disapproves of CEO

    I have been working at TranzAct Technologies full-time (More than a year)

    Pros

    Celebrate birthdays and have great luncheons. Monthly meetings, updated software, and training.

    Cons

    As an audit analyst must audit 1,500 invoices per week and is your performance. If you don't audit 1,500 invoices per week, no raise and discussions with management.

    Advice to Management

    More empathy and understanding and realistic goals. Owners need to understand their employees needs, treat them well, and better benefits.


  9. "A great place to work for Suburban dwellers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TranzAct Technologies full-time (More than 3 years)

    Pros

    TranzAct is a dynamic company with a lot to offer. They going through numerous expansions at the moment and looks to have a bright future.

    Cons

    This company is more geared towards 30-50 year old professionals who live in the suburbs. While this may be a "Pro" for 30-50 year olds, for a twenty-something in the city, not so much.

    Advice to Management

    Give your employees regular holidays off, about 4 times a year I find myself resentfully working when no other companies are open.


  10. Helpful (3)

    "A great place to learn how not to run a business"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    I worked at TranzAct Technologies full-time (More than 5 years)

    Pros

    The owners go away in the summer so not much damage is done to the business during that time.

    Cons

    It was disappointing to see the complete lack of integrity of the owners and management team.

    Advice to Management

    Do not walk run away the world has much better places to hang your hat. Over time the smell will go away... People are an asset not a liability and customers deserve integrity not illusion.


  11. "Management is clueless and does not value part-time employees."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Resolution Specialist in Elmhurst, IL
    Former Employee - Resolution Specialist in Elmhurst, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TranzAct Technologies part-time (More than a year)

    Pros

    I accepted my part-time position at TranzAct primarily because the hours were flexible so I could continue to work at another part time job. Any port in a storm, right? There are group outings to minor league sporting events and a monthly birthday celebration with cake. When I started there was an annual employee BBQ with hot dogs and chips but that was cut out citing costs (probably the increased costs of the owners' season tickets to every professional Chicago sports team).

    Cons

    The positive reviews here do not tell the real story. Not only is the timing of these reviews is suspicious, the wording gives it away. I did not know any full time employee (FTE) that loved their job so much to give such glowing praise. Previous reviews seem much more genuine and reflect the work environment I actually experienced: FTEs are generally overworked and not so much challenged as pressured to meet impossible deadlines set by people who aren't responsible for the work. Nepotism runs rampant. The part-time employee's (PTE) experience is another story entirely.

    Like other companies, PTEs are paid hourly only for the time worked, without sick-pay, vacation pay, holiday pay, or bonuses. When PTEs complained to HR in a meeting *HR* called to clear the air and allow the PTEs to discuss unfair treatment (unrelated to hours or pay), they were told they should be grateful in this economy that they even have a job and the 10-min break during the 4-hr shift was due to TranzAct's generosity. Yet employees are strong-armed into taking that break and given assigned times. Ironically, the meeting was supposed to be about how the PTEs didn't feel valued, covering things like the denial of benefits that cost the company nothing: email or a network login ID. When your job requires access to the network or you can't take on more responsibilities without having access to email, and you are told repeatedly that "you don't need that" by your manager you have to wonder if they have a good handle on what it is you actually do. The explanation for PTEs not having email is that some people abused it in the past, so now all PTEs are suspect. If this is the attitude of HR, is it such a leap to believe that view is shared by management?

    Corporate perks, such as a discount with a certain cell phone carrier, are 'offered' to all employees, but the carrier requires a company email address, thereby making it a benefit only for FTEs. Other perks, like telecommuting, are only offered to the wives or friends of current FTEs who are hired on as PTEs specifically for telecommuting and not posted as a job opening available to all employees. Telecommuters are also not held to the same standards as those who work in the office.

    There is no feedback process for a PTE to improve. Training lacks a comprehensive approach, more slapdash than professional and is NOT done by the new employee's manager but rather by whoever is available with no consistency and no manual to work from. One employee was trained by another who started the day before! Job reviews, when done, do not offer any means of measuring progress nor are there goals set for an employee to work toward. Pay raises are arbitrary and for a PTE often non-existent. Some PTEs who have been with the company for years are treated the same as a newcomer with little experience. The general feeling is one of distrust. There is no incentive for the PTE to exert any effort, show any initiative or offer any form of dedication to the company. By not giving a PTE a chance to shine, they will lose anyone with real talent. They have a strict program for tracking how a PTE spends their work day. Any gaps in productivity will be questioned by management, literally, and the PTE must keep a log of every minute spent away from their desk. This elevates the culture of distrust to an uncomfortable level.

    There are many more examples I could give of unprofessional behavior across the entire company. Like how HR does not hold disclosures confidential. Or how Jean called a meeting asking for employee feedback, and the one employee who spoke out against the poor training experience and double standards was fired the next day. You aren't allowed to complain and still keep your job. Trust that the majority of reviews are negative and each of them holds a kernel of truth. This is NOT a place you want to be stuck working. If you do business with TranzAct, I question your professional integrity.

    Advice to Management

    Create a training department with a standardized employee training manual. Treat ALL employees with respect. Your success relies on their loyalty. Rewards carry more weight than punitive actions.
    Communicate with ALL employees about the status of company changes. They are terrified they will lose their jobs when you pack up and move the company to Florida.
    Hire a professional management team to run the company. Your emphasis on family and personal interests are guiding the company to ruin.



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