Trapeze Software Reviews | Glassdoor

Trapeze Software Reviews

Updated May 9, 2017
44 reviews

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3.3
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John Hines
9 Ratings

44 Employee Reviews

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  1. Helpful (5)

    "Working at Trapeze has its benefits, but in total it wasn't a good fit for me"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook

    I worked at Trapeze Software full-time

    Pros

    Good pay. Small network/industry makes it easier to establish and develop long-term relationships. And the company has a strong market share and name recognition.

    Cons

    While the company has a dominant market share, it is often viewed negatively by its customers and perceived by them as difficult to work with. Trapeze is a relatively mature company in the industry and there seems to be less passion and excitement about its future in terms of product innovation. The company also struggles to maintain any kind of culture or cohesion among employees, making it at best disorganized, but sometimes downright hostile and uncomfortable to employees.

    Advice to Management

    Like most companies, there are a lot of good people working at Trapeze. But the lack of culture and enthusiasm is mostly a reflection on the management. Focus on ways to create passion throughout your talented workforce.


  2. Helpful (4)

    "Terrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cedar Rapids, IA
    Current Employee - Anonymous Employee in Cedar Rapids, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Trapeze Software (More than 3 years)

    Pros

    Company seems to be afloat and has some very aggressive goals for development.

    Cons

    Mismanaged all to hell. This place is absolute hole to work for. Customers wait so long on responses that they forget what they are even getting. Haven't met a single manager here that seems to know what they are doing as far as workload. Half of them don't have anything to do, and the other half are so overworked they just contribute to the revolving door. Place has a crazy turn-around. On top of it all, there is almost zero career advancement. I've seen people leave and return a year later just so they can get a proper pay adjustment.

    Advice to Management

    Needs to start managing their people a little better. Maybe perhaps provide better career paths.


  3. Helpful (4)

    "School Transportation Division struggling"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Specialist in Cleveland, OH
    Former Employee - Implementation Specialist in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Trapeze Software full-time (More than 3 years)

    Pros

    Great vacation policy
    Good people at the Cleveland Office
    Nice downtown location
    Laid-back work atmosphere
    Employees not micro-managed
    Mostly insulated from parent corporation politics
    Heathcare benefits are excellent

    Cons

    Software suite is a hodge-podge of disjointed products that don't work together.
    Software is outdated, and competition has surpassed Trapeze
    Most of the developers have been let go, so enhancements and fixes are extremely slow to materialize
    Compensation is poor
    Career advancement opportunities are scarce
    401k Employer contribution is basically non-existant

    Advice to Management

    Hire developers and create a cohesive product suite, rather than acquiring a bunch of half-baked products and throwing a Trapeze logo on them.


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  5. Helpful (8)

    "RFP responses are borderline illegal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Engineer in Cedar Rapids, IA
    Former Employee - Systems Engineer in Cedar Rapids, IA
    Doesn't Recommend
    Negative Outlook

    I worked at Trapeze Software full-time (More than 3 years)

    Pros

    No pressure to actually work for above average pay. Cost of living in Iowa is very low.

    Cons

    Management is detached and not motivated. New customers wait six years for promised solutions to be developed and implemented.

    Advice to Management

    Need real budgets, objectives, and strategic plans.


  6. Helpful (1)

    "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trapeze Software full-time

    Pros

    A lot of great people at Trapeze and a lot of dedicated employees. Many have the clients and companies best interest at heart.

    Cons

    Inconsistent management and training needs to be more formalized.


  7. "It was horrible always"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    None really to think of

    Cons

    Payment insurance and safety there


  8. Helpful (1)

    "1"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trapeze Software full-time (More than 5 years)

    Pros

    Good people working for the company.

    Cons

    No financial motivation for people to stay. You have to get a job somewhere else then get hired back in order to get a worthwhile raise.

    Advice to Management

    Show that you value loyalty and employees that get things done and are knowledgeable by paying them more than new hires or at least as much as new hires.


  9. "Engineering Technician"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Trapeze Software full-time

    Pros

    Flexible hours, their core hours are from 7:00 am to 6:00 pm.

    Cons

    Company politics. It was hard to truly talk with upper management.

    Advice to Management

    Talk to your engineers before you demand an operational system.


  10. Helpful (1)

    "Not a bad place for a new grad."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst
    Former Employee - Analyst
    Neutral Outlook

    I worked at Trapeze Software (More than a year)

    Pros

    Good place to practice and develop your skills. Many good people to work with.

    Cons

    Good managers were far and few between. Expect to get no recognition from upper management if you go above and beyond you job description.


  11. Helpful (4)

    "good product bad management"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    excellent co-workers; good environment, excellent product, excellent customer support

    Cons

    poor management and direction; not consistent, lies to customers

    Advice to Management

    invest in employees


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