TravelCenters of America Reviews | Glassdoor

TravelCenters of America Reviews

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Found 385 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
42%
Recommend to a Friend
46%
Approve of CEO
TravelCenters of America CEO Andrew J. Rebholz
Andrew J. Rebholz
19 Ratings
Pros
  • "get to meet a lot of great people(in 11 reviews)

  • "Good pay, good employees,fast paced, great opportunities to succeed(in 11 reviews)

Cons
  • "Upper management has no care about the little guy here(in 21 reviews)

  • "Long hours sometimes, 24/7/365 business, needs improvement in training process across the board(in 9 reviews)

More Pros and Cons
  1. Helpful (3)

    "Great Company!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westlake, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TravelCenters of America full-time for more than 2 years

    Pros

    -Huge opportunity to make an impact -Seems the company is pushing for continuous improvement in all areas -VERY nice people and a friendly culture; No egos at all

    Cons

    -Old school culture (will be improved over time) -Old school leadership (getting better though!) -Old processes/systems (Just more opportunity to build them and make your mark on the company!)

    Advice to Management

    Listen to your employees! So many great ideas everywhere. :)

  2. "TA Operating"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westlake, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TravelCenters of America full-time for more than 2 years

    Pros

    - Great place for entry level experience - Learn basics about working in the corporate world - Able to gain experience that is transferable from company to company

    Cons

    - Stressful - Opportunity for advancement is slim if you don’t have field experience - Stingy with pay

  3. "Iron Skillet"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Waitress in Kingdom City, MO
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at TravelCenters of America part-time for more than 4 years

    Pros

    Fun place and good money.

    Cons

    Not enough kitchen staff to run the restaurant smoothly. Lots of kitchen staff turnover. Heavy pressure on lower level management staff.

  4. "Asome"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at TravelCenters of America

      Pros

      Allways busy and god plece to work

      Cons

      Work hard and be a team member so costumers allways caming back happy

      Advice to Management

      Be positive to reach are goals

    • "Hard Work = Big Rewards"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook

      I have been working at TravelCenters of America full-time for more than 4 years

      Pros

      I was hired into an entry level position in the truck service shop while visibly 5 months pregnant. I had just been let go from another job in a string of mind-numbing warehouse assembly positions at a staffing agency FOR being pregnant (although obviously that's not the reason they gave). I worked hard, and moved up through management and now into a position with HQ that I love. This company loves a success story...

      Show More

      Cons

      Different departments could probably collaborate and communicate better.

      Advice to Management

      We need to work on image

    • Helpful (1)

      "I loved working with all my managers and they taught me alot."

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Server/Waiter 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at TravelCenters of America full-time for more than 2 years

      Pros

      We worked very well together.

      Cons

      Really bad, bad, bad tippers.

      Advice to Management

      I really dont have any. They were so kind and understanding we my whole world fell apart. My daughter eas in hospital and when kids got out of school for xmas break my nephew died . He was 14. I work thre alot of it but i wasnt sleeping or eating so i almost passed out right in front of mngt. I was blessed to have worked with them. Brad, Becky, shelby, gillian.

    • "You can grow but be patient"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - District Manager in Baltimore, MD
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I worked at TravelCenters of America full-time for more than 20 years

      Pros

      Great people, growth, fair benefits

      Cons

      to much admin put on managers

      Advice to Management

      Get back to basics, more support in the trenches from HQ needed in some area's . Understand reality in the field.

    • "Roll of the dice"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Corporate in Westlake, OH
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at TravelCenters of America full-time for more than 4 years

      Pros

      Company is slowly evolving to meet employee needs, PTO, work life balance, nice corporate facility, spacious work areas.

      Cons

      It's all about department, not all managers/directors have experience managing or related to the field. Some departments within the company discourage breaks, developing relationships with others, and generally moving away from your desk for any reason.

    • "Its a starting job"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Diesel Mechanic in Madison, GA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at TravelCenters of America full-time for more than 4 years

      Pros

      I have none it was my start in to the field

      Cons

      everything about it management, on commission, favoritism, long hours and days 6 1/2 days on 1/2 days off at most ,

      Advice to Management

      don't hire parts specialist as a general manager

    • "Numbers mean more than people"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Shop Manager in Los Angeles, CA
      Doesn't Recommend
      Positive Outlook
      Disapproves of CEO

      I worked at TravelCenters of America full-time for more than 20 years

      Pros

      Great for getting the required training needed for truck service

      Cons

      You can work yourself to exhaustion for this company for years. Work on your time ( not ask for a cent and with upper management being privy to this), not take lunches, cover for your boss (as he sleeps in and or decides to take the day off), keep the employees and customers happy. Sadly once they find someone to take your place at a cheaper pay rate they discard you like trash.

      Advice to Management

      Treat your employees that work their hardest for you like human beings and show some appreciation for them, keep your eyes on your district managers who are very bias, know your employees and listen to them. If you did even one of these things your turn over wouldn't be so horrible.

    Found 385 reviews