TravelCenters of America Reviews | Glassdoor

TravelCenters of America Reviews

Updated March 16, 2017
241 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
TravelCenters of America President, CEO, and Managing Director Thomas M. O'Brien
Thomas M. O'Brien
85 Ratings

241 Employee Reviews

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Pros
  • People are friendly and willing to help (in 6 reviews)

  • It's pretty good place to work willing to help respect friendly make new friends meet new people (in 5 reviews)

Cons
  • poor upper management relations to lower level employees (in 12 reviews)

  • Long hours, managers wearing many hats and going in many different directions (in 7 reviews)

More Pros and Cons

  1. "Odd people to work for..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TravelCenters of America part-time

    Pros

    The money was nice and pay was on time...

    Cons

    Odd way of training people..

    Advice to Management

    Learn how to train people Better....


  2. "Minit mart"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at TravelCenters of America full-time (More than 3 years)

    Pros

    Benefits are great and the hours the store is open isn't bad.

    Cons

    Cut in hours are common , no one is guaranteed hours

    Advice to Management

    They always have their favorite employees


  3. "QSR shift manager headache"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QSR Shift Manager
    Former Employee - QSR Shift Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at TravelCenters of America full-time (More than 3 years)

    Pros

    friendly atmosphere with same level employees

    Cons

    poor upper management relations to lower level employees


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "General Accountant"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Understanding of family issues and good benefits

    Cons

    Can not contribute to 401k till 1 year of employment


  6. "Excellent environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fuel Clerk in Knoxville, TN
    Former Employee - Fuel Clerk in Knoxville, TN
    Recommends
    Positive Outlook

    I worked at TravelCenters of America (More than a year)

    Pros

    -Excellent management
    -many resources for gaining knowledge in a truckstop

    Cons

    There are no cons for working here.

    Advice to Management

    Keep up the good work


  7. "I have had a pleasant experience working here."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Porter, IN
    Current Employee - Cashier in Porter, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TravelCenters of America part-time (Less than a year)

    Pros

    The people that work here are very friendly. The benefits are also good. I also enjoy some perks of being an employee.

    Cons

    Work place drama can get in the way of effectively maintaining the store. Favoritism is also sometimes a con while working here.


  8. "Low pay, but room for advancement if you stick around long enough"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Safety minded, Promotes internally, easy work

    Cons

    On your feet all day, not a team environment. Very cut throat employees.

    Advice to Management

    Foster a better team environment


  9. "It's a Job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sweetwater, TX
    Former Employee - Anonymous Employee in Sweetwater, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Steady work and guaranties 80 hours.

    Cons

    No benefits, incentives or understanding.

    Advice to Management

    Work more to being understanding and provide better opportunities.


  10. "do not recommend"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kingman, AZ
    Current Employee - Anonymous Employee in Kingman, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TravelCenters of America full-time (More than 3 years)

    Pros

    Discounts is about the only pro.

    Cons

    Upper management is horrible. People have quit because of a certain person and several are looking for new jobs. She does not know how to make out a schedule that works. The way we did things before were much better. Also new employees make more than employees that worked there before the minimum wage increase. I used to like working there. But no longer. They are always watching us on camera. I have never worked at a place where they did that.

    Advice to Management

    I think it is wrong to always watch our every move on camera.


  11. Helpful (1)

    "Stressful environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TravelCenters of America full-time (More than 8 years)

    Pros

    Pay is reasonable. Office décor is professional

    Cons

    Unreasonable demands on staff. Micromanagement style while overly expanding site ownership. Assets stretched too thin. Impacts staff morale

    Advice to Management

    Slow down on acquisitions and develop the existing business. Provide training and chances for advancement. Respect staff instead of ignoring them



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