TravelClick Reviews | Glassdoor

TravelClick Reviews

Updated August 15, 2017
235 reviews

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235 Employee Reviews

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Pros
  • Great culture, supportive work environment, flexible working hours (in 17 reviews)

  • Allows employee to work from home on occasions (in 9 reviews)

Cons
More Pros and Cons

  1. Helpful (2)

    "sad ending"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TravelClick full-time (Less than a year)

    Pros

    great innovative product
    company does hire really smart people
    compensation and benefits are decent

    Cons

    leadership very weak
    little support
    co workers are extremely clique-ish
    fiscally irresponsible company (they hired new people and within 6 months laid them off because they abruptly didn't have the budget)
    on-boarding is close to non existent (you will literally have to learn as you go)

    Advice to Management

    get it together and stop putting your valuable team on the back burner. don't play with people's livelihoods - simply don't hire if there's no need for a particular position. it's not fair to hire someone and not tell them the role is just a tryout.


  2. Helpful (2)

    "Really terrible company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TravelClick (More than a year)

    Pros

    Decent business health, interesting engineering work in certain areas

    Cons

    Awful culture, too much political nonsense and big unwarranted egos amongst self righteous and less than competent senior leadership

    Advice to Management

    Get rid of the really bad leaders that you know you have and you could be so much more successful

  3. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at TravelClick full-time

    Pros

    Flexible and relaxed environment
    A great learning oppportunity

    Cons

    Too many resource constraints; need more opportunity for planning


  4. "Media Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I have been working at TravelClick full-time

    Pros

    good atmosphere. Decent company structure.

    Cons

    Very minimal room for upward mobility


  5. "Great company but needs leaders"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at TravelClick full-time

    Pros

    Individual contributors are hard-working and great to get along.
    Products are decent.

    Cons

    Senior leadership demands respect vs asking respect to be earned.
    Products have become stagnant.
    Many managers (esp in product) are generally unaware of both technology and hospitality -- odd for a SaaS based software company for the hospitality industry.
    Values = do as I say not as I do.

    Advice to Management

    Leverage your thinkers and problem solvers more.
    Reward outcome.
    Live your values.


  6. Helpful (1)

    "Frustrating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Support Specialist in Orlando, FL
    Former Employee - Product Support Specialist in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TravelClick full-time (More than 3 years)

    Pros

    My immediate direct reports are good people. Our social committee offers diversions on a regular basis.

    Cons

    There is a lot of overtime. A lot of overtime....We've had cutbacks in staff, with the promise of more, with the spectre of offshoring hanging over our heads. Advancement opportunities are not available.


  7. Helpful (4)

    "Hustle."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director Product in New York, NY
    Former Employee - Director Product in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at TravelClick (More than 3 years)

    Pros

    This is NYC work hard, squeeze in the play hard, and get compensated well. The challenge and responsibility are here for the taking and the on-the-job learning experiences are great.

    Cons

    TravelClick is void of culture. The people individually are very nice, but the company can't seem to stitch it together to make an atmosphere. Depending on what you want from work, this can be a negative.

    Advice to Management

    You hire, invest, build and ultimately tire out your intellectual athletes. It's a good place to learn and a hard place to stick around.

  8. Helpful (1)

    "Are you results oriented? Then work here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TravelClick full-time (More than a year)

    Pros

    Smart, dedicated people are everywhere at this company. If you want to work hard and make a difference, this is the right place to work. If you are prepared coming in that everyone is expected to work hard, you won't be surprised. The day flies by.

    Cons

    Not everyone is on the same page. Getting people to slow to clarify needs or wants, isn't always easy.

    Advice to Management

    Share more with your teams. Good and bad. Communication needs to be better.


  9. Helpful (4)

    "DOS Nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DOS
    Current Employee - DOS
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at TravelClick full-time (Less than a year)

    Pros

    -Flexible scheduled
    -Hotels/Hospitality a great industry
    -Educated employees

    Cons

    -Terrible onboarding process (most people don't make it past a year)
    -Constant change in product specialists and management
    -Inconsistent with pay, can't keep track on your commisson b/c there are so many different factors
    -too many moving parts. Have sales reps learn a few products at a time and sell those. then increase there product knowledge

    Advice to Management

    Spend time with your reps. Go on the road with them. Go on calls. Help them get comfortable and acclimated.


  10. Helpful (5)

    "Not recommended unless desperate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology
    Current Employee - Technology
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TravelClick full-time (Less than a year)

    Pros

    Casual wear. Get a pay check.

    Cons

    Only worth it if you are desperate for a job and have no other offer. Work life balance does not exist, shady hiring, many hired because of how they talk instead of their ability to do the job, lack of growth unless hired by your leader friend or you play politics, high turnover, arrogant and rude leadership, lower than average pay, no standout benefit, restricted work remote rules while other companies are relaxing this big time, expected to wear multiple hats when those hats require full time positions, regular process changes. Till now teams cannot manage projects. Process discussions never end. People keep throwing more work at others when it is not our job to do those tasks. HR isn't in all locations making it hard to deal with issues especially when it involves senior management. Taking our deserved 2 weeks vacation at once is a fight. This company has been in existence for more than a decade.. can you believe it? No excuse for such terrible workplace. This is a negative star rating.

    Advice to Management

    Go back to school and do management 101 again


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