Travelers Reviews in Alpharetta, GA | Glassdoor

Travelers Alpharetta Reviews

Updated July 6, 2017
19 reviews

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Alpharetta, GA

3.6
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19 Employee Reviews

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Pros
Cons
  • Claims demands make work life balance a challenge (in 77 reviews)

  • There simply is no work-life balance if you want to succeed here (in 22 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Alpharetta, GA
    Current Employee - Account Manager in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelers full-time (More than 3 years)

    Pros

    Great Job, Awesome Benefits, Incredible Opportunities

    Cons

    Lots of red tape, long hiring process, constant change


  2. Helpful (5)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Alpharetta, GA
    Former Employee - Account Manager in Alpharetta, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Travelers full-time (More than a year)

    Pros

    22 days PTO, friendly work environment

    Cons

    NO flexibility. Underwriters and managers can work at home but even though account managers were given laptops, they would not allow us to work from home. With Atlanta traffic it just does not make sense to not provide a little flexibility in this for employees. At least one day a week.

    Very difficult to advance as many managers do not encourage it.

    Raises at the discretion of manager and it seems some managers are more supportive of their employees than others.

    Very high turnover rate so you always have to make changes to the territories.

    Very boring, most days there was not enough work to keep me busy.

    Advice to Management

    Improve work/life balance and flexibility and you will not have such a high turnover rate. I left this job for a job which provides more flexibility.

  3. "Good company, but GA staff counsel office has weak managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Counsel in Alpharetta, GA
    Former Employee - Staff Counsel in Alpharetta, GA
    Doesn't Recommend
    Neutral Outlook

    I worked at Travelers full-time (More than 5 years)

    Pros

    Good company, good insureds make for interesting cases. Many skillful and dedicated employees in claims.

    Cons

    Local managers are extremely deficient. Focus is on company bureaucracy over the customer clients. Unethical and unprofessional decision making. This leads to poor morale in the office.

    Advice to Management

    Focus on doing good work, less on marching in step.


  4. "Claim"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA

    Pros

    High case loads make it diifcult to perform to the best of my ability. Good pay and benefits.

    Cons

    Little training available. No emphasis on continuing education.


  5. "Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Alpharetta, GA
    Current Employee - Account Manager in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelers full-time

    Pros

    Benefits are top notch. 22 PTO days at the start.

    Cons

    No negatives at the moment


  6. "Medical Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company offers excellent benefits

    Cons

    Therd is limited opportunity for advancement.


  7. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Alpharetta, GA
    Current Employee - Account Manager in Alpharetta, GA
    Recommends
    Positive Outlook

    I have been working at Travelers full-time (More than 3 years)

    Pros

    Flexibility for work and family life. Employee moral is high.

    Cons

    Hard to move up. AM's don't get to work from home and don't get bonuses.

    Advice to Management

    AM's should be allowed more flexibility. Telecommuting should be allowed.

  8. "Marketing Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA
    Doesn't Recommend

    I worked at Travelers full-time (More than a year)

    Pros

    If you want to sell insurance as a career, then this is the place for you.

    Cons

    If you have other career aspirations outside of insurance sales, this is not the company for you.

    Advice to Management

    Be honest with job description and expectations. Role I accepted was nothing like what the job description indicated.


  9. "Good people and a good career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Alpharetta, GA
    Current Employee - Account Executive in Alpharetta, GA
    Recommends
    Positive Outlook

    I have been working at Travelers full-time (More than 3 years)

    Pros

    Stable employment, good people, and low stress environment make for a good place to have a long career. Pressure to produce is low and it seems that standards are low.

    Cons

    Travelers has the same problems as most big companies. When you are a star, it's hard to get outsize rewards and the company certainly keeps around too much dead weight.

    Advice to Management

    Offer more constructive feedback. Even if it is critical.


  10. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Alpharetta, GA
    Current Employee - Account Manager in Alpharetta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible, benefits, management, salary and employees.

    Cons

    No holiday parties offsite and too many meetings.

    Advice to Management

    Continue being flexible.


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