Travelers Reviews in Houston, TX | Glassdoor

Travelers Houston Reviews

Updated December 2, 2017
32 reviews

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Houston, TX

3.8
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32 Employee Reviews

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Pros
Cons
  • Claims demands make work life balance a challenge (in 78 reviews)

  • There simply is no work-life balance if you want to succeed here (in 23 reviews)

More Pros and Cons

  1. "Would recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends

    I have been working at Travelers full-time (More than 3 years)

    Pros

    Solid company with great benefits.

    Cons

    Micro management through multiple silly reports that consume so much of your daily time


  2. Helpful (1)

    "Could be good...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Center Manager in Houston, TX
    Former Employee - Business Center Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Travelers full-time (More than 3 years)

    Pros

    Peers, location, facility (it has since shut down and moved its operations to Richardson TX)

    Cons

    No room for growth
    No clear direction
    Unrealistic expectations
    Director level not in tune with personnel

    Advice to Management

    Talk to employees and understand what is it they do.
    Don't take upper management word for what is going on.

  3. Helpful (1)

    "MCM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nurse Case Manager in Houston, TX
    Current Employee - Nurse Case Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelers full-time (More than 5 years)

    Pros

    Good pay, generous PTO hours, great coworkers

    Cons

    Micromanagement especially with metrics, PTO reauests frequently denied.

    Advice to Management

    Please stop with rigidity of PTO and micromanagement. Recognize we are professionals who are responsible and dedicated.


  4. Helpful (5)

    "Horrendous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auto Claims Adjuster in Houston, TX
    Former Employee - Auto Claims Adjuster in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Travelers full-time (More than 5 years)

    Pros

    You get paid every two weeks and get health insurance. Parking is free. The office has windows. They do not charge you rent for your cubicle.

    Cons

    Micro-micro management scrutinizes everything. Expect to fail. Nepotism reigns. If you are not part of the chosen few you will not be able to advance.


  5. Helpful (5)

    "Claims Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Representative in Houston, TX
    Former Employee - Claims Representative in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Travelers full-time (More than 10 years)

    Pros

    Decent Pay and Decent Hours

    Cons

    Many - if you are over 50, they will not fire you but make your life miserable. You will be pushed to your limit with humiliation . They don't want to pay pensions or unemployment benefits, so if you are older, they just force you out.

    Advice to Management

    My supervisor was absolutely no support for me, She just wanted to save her job. I don't think she works there anymore, so maybe she was pushed out as well.


  6. Helpful (1)

    "Difficult Work-Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Representative in Houston, TX
    Current Employee - Claims Representative in Houston, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Travelers full-time (Less than a year)

    Pros

    Can't Think of any at this time.

    Cons

    Scheduling makes it difficult to balance having a life outside of work. Supervisors are not a lot of help with anything. Morale is very low.


  7. "Good for a working Mom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Legal Secretary in Houston, TX
    Former Employee - Legal Secretary in Houston, TX
    Doesn't Recommend

    I worked at Travelers full-time (More than 8 years)

    Pros

    Good for a working mom.

    Cons

    Get your experience and move on.

  8. Helpful (1)

    "Claims"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    Pros

    Little micro-management
    Decent starting compensation
    Competent staff
    Good training opportunities

    Cons

    Metric driven decision-making
    Short career ladder
    Few raises and bonuses
    Understaffed

    Advice to Management

    Hire enough people to get the job done right


  9. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Houston, TX
    Current Employee - Account Manager in Houston, TX

    I have been working at Travelers full-time (More than 8 years)

    Pros

    Great Pension Plan!!! There are few corporations that still provide this coverage.

    Cons

    The software use is outdated for todays workforce.


  10. Helpful (4)

    "Take your career elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Work Comp Supervisor in Houston, TX
    Former Employee - Work Comp Supervisor in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Travelers full-time (More than 10 years)

    Pros

    Pay scales are good, hard work does get recognized for the most part.

    Cons

    Upper management is clueless most of the time as to what really goes on and makes far too many bad decisions based on their perceptions. Workloads are really high and demands on staff and supervisors is just ridiculous. This company will literally hire anyone with a pulse regardless of their ability to do the job. Takes an act of Congress to get rid of employees who can't do their job. Too many functions being outsources overseas.

    Advice to Management

    Change your culture


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