Travelers Reviews | Glassdoor

Travelers Reviews

Updated August 15, 2017
1,703 reviews

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3.7
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1,703 Employee Reviews

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Pros
Cons
  • Claims demands make work life balance a challenge (in 75 reviews)

  • Upper management seems disorganized and communication is not trickled down well (in 48 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (27)

    "Great Culture, Incredible Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Employees genuinely love what they do. Management is open to change and thought leaders are willing to drive it. Your voice matters and you are urged to come to the table with new ideas. While the industry can be slow moving, Travelers is constantly making the effort to make progressive strides. This is a company that has established itself in the market place but refuses to become complacent.

    Cons

    No cons in my experience thus far. Travelers was absolutely the right choice for me.

    Advice to Management

    Keep listening to the members of your team. Change can be intimidating but unchartered territory is also exciting!


  2. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Service Representative in Knoxville, TN
    Current Employee - Insurance Service Representative in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelers full-time (More than 3 years)

    Pros

    Excellent benefits, bonuses, great people, opportunities to move throughout the company.

    Cons

    Saturday rotation, PTO must be used for sick days.

  3. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Glens Falls, NY
    Former Employee - Customer Service Representative in Glens Falls, NY
    Recommends
    Positive Outlook

    I worked at Travelers full-time (More than 8 years)

    Pros

    I loved the kudos toys awards but mostly the pay and pay incintives. Work hard and you'll succeed I personally miss it

    Cons

    I didn't see any cons all call centers have metrics and your not going to like everybody all the time it's life

    Advice to Management

    Hire me back, I was a good employee only left because of personal circumstances


  4. "iT director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hartford, CT
    Current Employee - Anonymous Employee in Hartford, CT
    Approves of CEO

    I have been working at Travelers full-time (More than 10 years)

    Pros

    Great culture, great people and highly respected

    Cons

    None at this time, been there 15 years


  5. "Stable company with solid values"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good benefits and performance recognition, good company culture

    Cons

    boys club mentality in some areas


  6. "Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelers full-time

    Pros

    Takes care of productive employees. Great benefits. Competitive salary and bonus structures. Upper management cares and leaves titles at the door.

    Cons

    Systems/Processes are dated.


  7. Helpful (1)

    "Travelers review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers full-time

    Pros

    Great people and great environment

    Cons

    there are no cons here.

    Advice to Management

    keep doing what you are doing

  8. "Insurance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Travelers part-time

    Pros

    Great benefits, good work environment and opportunities for advancement

    Cons

    Parking is expensive and scarce, large company so communication is a challenge


  9. Helpful (1)

    "Premium Auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Arlington, VA
    Former Employee - Anonymous Employee in Arlington, VA
    Recommends
    Approves of CEO

    I worked at Travelers full-time (More than 5 years)

    Pros

    Great benefits, flexible work schedule

    Cons

    No cons for Travelers Insurance


  10. "Total Loss Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Total Loss Claims Adjuster in Denver, CO
    Former Employee - Total Loss Claims Adjuster in Denver, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Travelers full-time (More than a year)

    Pros

    Interesting work. Great base salary. 4 weeks PTO with the option to buy an additional 6 days per year. Boss was flexible with scheduling.

    Cons

    Very understaffed. Often worked 45-50 hours a week and everyone was always behind, which translates to customers being more upset because of poor service in addition to their car accident.

    Advice to Management

    Significantly increase staffing.


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