Travelers Reviews | Glassdoor

Travelers Reviews

Updated July 23, 2017
1,675 reviews

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3.7
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1,675 Employee Reviews

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Pros
Cons
  • Claims demands make work life balance a challenge (in 74 reviews)

  • Upper management seems disorganized and communication is not trickled down well (in 48 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (26)

    "Great Culture, Incredible Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Employees genuinely love what they do. Management is open to change and thought leaders are willing to drive it. Your voice matters and you are urged to come to the table with new ideas. While the industry can be slow moving, Travelers is constantly making the effort to make progressive strides. This is a company that has established itself in the market place but refuses to become complacent.

    Cons

    No cons in my experience thus far. Travelers was absolutely the right choice for me.

    Advice to Management

    Keep listening to the members of your team. Change can be intimidating but unchartered territory is also exciting!


  2. "A solid organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hartford, CT
    Current Employee - Anonymous Employee in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelers full-time (More than a year)

    Pros

    Employees and contractors alike are working toward the same goal, company success. Work / life balance was a very welcome change from a previous employer

    Cons

    Culture slow to adopt any changes to speed transformation of a good company to a great company.

  3. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Business Insurance Finance in Hartford, CT
    Current Employee - Director, Business Insurance Finance in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelers full-time (More than 5 years)

    Pros

    Great work environment with plenty of opportunities.

    Cons

    Large company, so things can move slower than wanted.

    Advice to Management

    Continue to reward high performing employees.


  4. "Outside sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Sales Representative in Diamond Bar, CA
    Former Employee - Outside Sales Representative in Diamond Bar, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Travelers full-time (More than 5 years)

    Pros

    Good company solid management and. Direction

    Cons

    Low on pay scale could pay more based on market

    Advice to Management

    Higher pay along with more growth


  5. "Fixed Income Associate Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fixed Income Associate Analyst in Saint Paul, MN
    Current Employee - Fixed Income Associate Analyst in Saint Paul, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelers full-time (Less than a year)

    Pros

    Culture is phenomenal. Everyone genuinely cares about you and wants you to learn.

    Cons

    St. Paul is a bit boring. Thankfully St. Paul is near Minneapolis.


  6. "Just OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Auto Claim Adjuster in Windsor, CT
    Former Employee - Inside Auto Claim Adjuster in Windsor, CT
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Travelers full-time (Less than a year)

    Pros

    Hours, Good Starting Pay, Training was excellent

    Cons

    Stuffy corporate atmosphere, promotions based on tenure and not merit, overwhelming amount of work, no OT allowed to catch up on work, management just biding their time and not sincere or helpful to new hires.

    Advice to Management

    Be a little more attentive to your new hires


  7. "Former Account Manager review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Manager in Charlotte, NC
    Former Employee - Senior Account Manager in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Travelers (More than 5 years)

    Pros

    Excellent benefits, Generous PTO, opportunities to give back to the community

    Cons

    Difficult to advance; the workload can be overwhelming, difficult to get management to understand the desk challenges.

    Advice to Management

    Listen to employee feedback

  8. "Underwriting and Territory sales for Management Liability coverage."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Spokane, WA
    Current Employee - Account Executive in Spokane, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelers (More than 5 years)

    Pros

    Travel, education and good company to work for. Can work autonomous and as a part of a team. Love working directly with the agents.

    Cons

    The enterprise is large and compartmentalized. No one works together and you can't see other divisional account information. Can be very political.


  9. Helpful (2)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Alpharetta, GA
    Former Employee - Account Manager in Alpharetta, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Travelers full-time (More than a year)

    Pros

    22 days PTO, friendly work environment

    Cons

    NO flexibility. Underwriters and managers can work at home but even though account managers were given laptops, they would not allow us to work from home. With Atlanta traffic it just does not make sense to not provide a little flexibility in this for employees. At least one day a week.

    Very difficult to advance as many managers do not encourage it.

    Raises at the discretion of manager and it seems some managers are more supportive of their employees than others.

    Very high turnover rate so you always have to make changes to the territories.

    Very boring, most days there was not enough work to keep me busy.

    Advice to Management

    Improve work/life balance and flexibility and you will not have such a high turnover rate. I left this job for a job which provides more flexibility.


  10. Helpful (1)

    "Micromanage and not diverse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Paul, MN
    Former Employee - Anonymous Employee in Saint Paul, MN
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Travelers full-time (More than a year)

    Pros

    Excellent benefits. Stable company

    Cons

    It was not until I found work elsewhere with another large company that I realized how they do not hire many minorities. I am not a minority. Micromanagement is the norm. A lot of IT department is going offshore. I ran for my life. I am not an older employee but they tend to lay off those with many years with the company. Very difficult to watch this happen. Always thought of my parents when I saw someone with 25+ years lose their job.

    Advice to Management

    You would be able to keep more talented younger people if you would stop with the micromanaging. My new job does not micromanage and everyone works very hard. This is not the 60's anymore where workers are loyal no matter what. This company needs to get into the 21 century when it comes how they manage their employees. Talented people will go elsewhere unless the enjoy being treated like a child. . Don't pretend to be diverse when you are way behind other companies with hiring minorities. All talk and no action with diversity. A lot of management are unfriendly and uncaring. Those in management who are decent are scared to try and change things.


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