Travelers Reviews | Glassdoor

Travelers Reviews

Updated August 17, 2018
2,062 reviews

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3.8
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2,062 Employee Reviews

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  1. Featured Review

    Helpful (27)

    "Actively seeks to develop next gen talent."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Los Angeles, CA
    Current Employee - Account Executive in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelers full-time (More than 5 years)

    Pros

    Excellent development programs, a great place to start a long term CAREER. You’ll feel a great deal of pride at Travelers compared to other companies.
    Culture is Key.

    Cons

    Few if any. Large organizations tend to move slower in terms of getting new ideas on the ground, but this is to be expected.

    Advice to Management

    Keep it up, we appreciate the investment you’re making in the company’s future.


  2. "Becoming a leading innovative brand"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Washington, DC
    Current Employee - Account Executive in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelers full-time (More than 3 years)

    Pros

    Travelers promotes and fosters creativity. Employees are encouraged to find new ways of becoming a leading innovative brand not only in the insurance and financial market but in corporate America as a whole.

    Cons

    Travelers takes on risk not only by providing insurance but by testing the waters with business processes that have yet to be proven viable.

  3. "Great place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers full-time

    Pros

    Great people to work for

    Cons

    Very large company , not a large Utah office


  4. "Person lines"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Albany, NY
    Former Employee - Anonymous Employee in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Travelers full-time (More than 10 years)

    Pros

    Stable company. Lots of different departments to find other opportunities.

    Cons

    Layoffs so big get lost in corporate world.


  5. "Fabulous Company with Endless Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Hartford, CT
    Current Employee - Senior Director in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelers full-time (More than 10 years)

    Pros

    Travelers has an extremely collaborative culture and is committed to their employees and policyholders. The company genuinely cares about its employees and their development/growth. There is a wide variety of internship opportunities, as well as jobs in Marketing, Finance, Accounting, Technology, Human Resources, Risk Control, Underwriting, Claim, Government & Regulatory Affairs, Operations and Actuarial. Travelers embraces innovation, supports and encourages employee volunteerism in local communities, and is an extremely generous company, donating millions of dollars to hundreds of charities. Travelers has always been very disciplined when it comes to underwriting, which has contributed to their financial strength and the company's longevity. The company's underwriting expertise, commitment to do what is right and breadth of resources is no match for other insurance carriers.

    Cons

    Not many I can think of.

    Advice to Management

    Retain our underwriting discipline, and explore ways to become more flexible for those who may need to work remotely to strike the right work/life balance. We may lose out on some great talent if some departments/areas are still of the mindset that all employees need to work in the office 5 days a week.


  6. "Good benefits, team structure can be unorganized"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers full-time

    Pros

    Benefits. Work environment provides different challenges every day.

    Cons

    Work load can get out of hand and some items may seem repetitive


  7. "Perspective from new talent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Software Engineer in Saint Paul, MN
    Current Employee - Software Engineer in Saint Paul, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelers full-time (Less than a year)

    Pros

    * Huge company that moves fast. They are open to new ideas, and are not afraid to embrace them.
    * Tons of opportunities to get involved with the company. Personally I appreciate this a lot since I am coming from a small company that didn't invest in their employees.
    * Independent learning is almost required. (could be a Cons, make sure you are OK with this)
    * Lots of learning opportunities.

    Cons

    * Lots of Line of Business areas, some areas might be lacking behind.
    * Documentation is lacking on some apps. Need to hunt down for tribal knowledge. Whatever documentation exist is hard to find in SharePoint.
    * Parking is limited to people that have been with the company with 30+ years.
    * It takes a while for requests to go up and down the ladder.
    * Some red tape, as expected.
    * Need to refine their hiring process. There has been some turn-around due to miscommunication between recruiter and recent-hire

    Advice to Management

    Keep up the investing in your employees. I am so happy to be here it makes me want to bring other great developers I know.
    Bringing new talent requires good documentation to shorten the learning curve on internal apps. Push the people that know the areas of expertise to unload all that knowledge to version controlled repositories that move along with the source code.

  8. "Claim Case Manager - Work Comp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claim Case Manager - Work Comp in Naperville, IL
    Current Employee - Claim Case Manager - Work Comp in Naperville, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Travelers full-time (More than 3 years)

    Pros

    The people are amazing. Pay is decent. Culture is ok.

    Cons

    This is still a legacy organization and tends to move slow. Lots of bureaucracy. Increases in automation and new programs may affect job security in the near future. Raises are difficult to come by even if you are a star performer, they are based entirely on subjective reviews from whichever manager you have.

    I attempted to switch to different lines of business twice and was told I was not able to do so.

    Also kept back from management opportunities despite having a great track record.

    I would say it is incredibly difficult to advance here, but it is possible. In order to advance you will likely need to accept positions in other states.

    Advice to Management

    Allow employees to review their managers annually. Be a bit more transparent about job opportunities.


  9. "It's great under the umbrella!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriting Officer in Hartford, CT
    Current Employee - Underwriting Officer in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelers full-time (More than 10 years)

    Pros

    Travelers is an open and inclusive team, actively working on bringing insurance out of the horse & buggy era and into the digital age. Lateral movement across the many business areas is encouraged, and there is a focus on employee development and engagement.

    Cons

    We're a large company - and with that it can be challenging to move forward and evolve. While there's clear progress and a desire to improve, agility remains an opportunity.

    Advice to Management

    Our current areas of focus on agility, employee engagement, and moving our business into the digital world are right on the money.


  10. "Good but still has room to improve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster
    Current Employee - Claims Adjuster
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelers full-time (More than a year)

    Pros

    Movement up in company easy
    Good benefits and pay
    Great culture

    Cons

    Not totally honest with workload
    Training period can last a little long

    Advice to Management

    Be more upfront with work load
    Hire more people so turnover will not be so bad


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