Travelers Reviews | Glassdoor

Travelers Reviews

Updated November 16, 2017
593 reviews

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593 Employee Reviews

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Pros
Cons
  • Claims demands make work life balance a challenge (in 78 reviews)

  • There simply is no work-life balance if you want to succeed here (in 23 reviews)

More Pros and Cons

  1. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Hartford, CT
    Former Employee - Software Engineer in Hartford, CT

    I worked at Travelers full-time (More than 5 years)

    Pros

    Good work environment, great team, solid stable reliable

    Cons

    Large corporation, red tape etc

    Advice to Management

    n/A


  2. "Good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers full-time

    Pros

    Pretty nice environment overall, nice benefits

    Cons

    Not challenging enough at times

    Advice to Management

    Keep supporting employees

  3. Helpful (5)

    "So-So Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Account Manager
    Current Employee - National Account Manager
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Travelers full-time (More than a year)

    Pros

    Lots of PTO
    Great job training
    Promote from within

    Cons

    Little punishment for poor performance or reward for great performance
    Antiquated work environment
    Ineffectual management
    Feeling of a hierarchy in treatment.

    Advice to Management

    Treat all of your employees equally, and get up to date with the times and want employees want.


  4. Helpful (1)

    "Great Company to Work For!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Hartford, CT
    Former Employee - Manager in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Travelers full-time (More than 8 years)

    Pros

    I started at Travelers right out of college on a technical / IT track. Over time, this evolved into various finance support, reporting, and data/analytics positions. The company has a lot of room for growth if you put in the effort. I was promoted 3 times in a series of 9 years. This varies by individual, but I did receive a bonus yearly, a merit increase yearly, and periodically received stock awards. This is a good company for those who like a "cushy" job with slow, steady, and consistent advancement and compensation. Travelers is very stable, well managed, and I never felt the stress of my job not being there tomorrow. The company has a positive reputation and very positive morale at the Hartford campus, with a very team oriented culture. It was a great place to start my career and I learned so much working there. I would recommend Travelers as one of the better places to work in the greater Hartford area. I also had never been micromanaged at all. Gossip and negativity are almost non-existent. (of course this varies department to department and role to role, so take it with a grain of salt).

    Cons

    When it came to promotions and advancement in terms of title and compensation, it seemed at times that my extra work efforts to go above and beyond were only partially recognized. I did always receive positive feedback, but what seemed to matter more when it came time for a promotion was how long you had been in your current role and if you were "due" for a promotion, rather than what you delivered, even if you hit the ball out of the park repeatedly. Certain aspects of the company do feel a little "old school". It is a little too formal for the year 2017 - you can't even wear jeans on Friday! The company seems to be playing "catch up" to be a "cool place to work" compared to other companies, by recently renovating all of the floors and trying to be more flexible with things like remote working options. They are also somewhat cheap and conservative with small things that go a long way. For example, we had to pay for our own holiday party, rather than the company giving a budget to each dept. You also have to pay for parking (approx $1000/yr pretax) if you choose to drive to work. Last, this company is a tad management heavy. EVERYONE is a manager, director, etc. It almost devalues the prestige and desire to be promoted to a higher title, since the company gives out big fancy titles so liberally. All of these cons are highly out-weighed by the pros though, and I would still recommend working at Travelers.

    Advice to Management

    More recognition of what an individual contributes/delivers, versus how long they have been in a role when considering promotion opportunities.

    Let people wear jeans on Fridays.


  5. "Good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good job to work at

    Cons

    There’s nothing really wrong honestly


  6. "Senior Claims Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Specialist in Seattle, WA
    Current Employee - Senior Technical Specialist in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelers full-time (More than 10 years)

    Pros

    Good work environment - Company stock out performs other insurance stock - Senior management is open and receptive and works hard to retain experienced workers.

    Cons

    Like most insurance companies the model these days is to follow the imagined success of the company's who like expense driven personal lines insurance regional claim and underwriting which has driven down profits.

    Advice to Management

    Get back to basics of local handling and leave the regional centers to work the limited value exposures. Let the local experienced people take care of the more complex matters and save costs on the front line rather than in the imagined world of marketing and investigating from 4 States away.


  7. "Insurance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelers full-time (More than 10 years)

    Pros

    Well managed company with clear directives.

    Cons

    Basic Benefits provided and minimal career advancement opportunities.

  8. Helpful (5)

    "Good people with tremendous experience committed to getting it right for the customers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Director in Hartford, CT
    Current Employee - Managing Director in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelers full-time (More than 8 years)

    Pros

    Financially solid, innovative behind the scenes, good people, respected in the marketplace by insureds, brokers and competitors. They typically don’t downsize - they prefer to reallocate talent.

    Cons

    Tight on salary even though they tell you they pay over market value for talent. They overwork the best people until they crack or leave. They cut staff but add to your job duties every year. Some departments are infected with serious politics depending on leadership.


  9. "Great place to Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Travelers as an intern

    Pros

    Lovely staff, great benefits and great upper management

    Cons

    Competitive and may be hard to move up.


  10. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelers full-time (More than a year)

    Pros

    You run your territory for the most part

    Cons

    Many opportunities to improve on technology


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