Travelers Reviews | Glassdoor

Travelers Reviews

Updated May 24, 2017
384 reviews

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4.9
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Travelers Chief Executive Officer Alan D. Schnitzer
Alan D. Schnitzer
97 Ratings

384 Employee Reviews

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Pros
Cons
  • Claims demands make work life balance a challenge (in 72 reviews)

  • There simply is no work-life balance if you want to succeed here (in 21 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (20)

    "Great Culture, Incredible Opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Employees genuinely love what they do. Management is open to change and thought leaders are willing to drive it. Your voice matters and you are urged to come to the table with new ideas. While the industry can be slow moving, Travelers is constantly making the effort to make progressive strides. This is a company that has established itself in the market place but refuses to become complacent.

    Cons

    No cons in my experience thus far. Travelers was absolutely the right choice for me.

    Advice to Management

    Keep listening to the members of your team. Change can be intimidating but unchartered territory is also exciting!


  2. "Product Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Hartford, CT
    Current Employee - Product Manager in Hartford, CT
    Recommends
    Approves of CEO

    Pros

    Overall, a great group of people to work with. People get treated with respect, and your opinion is valued. The job assignments are interesting, and resources are provided to accomplish tasks.

    Cons

    I can't think of anything.


  3. "Business analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Hartford, CT
    Former Employee - Financial Analyst in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good Culture drives hard work

    Cons

    Long hours can be a tough obstacle

    Advice to Management

    Keep working hard


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  5. Helpful (1)

    "Great Company for Actuaries!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Actuary in Saint Paul, MN
    Current Employee - Actuary in Saint Paul, MN
    Positive Outlook
    Approves of CEO

    I have been working at Travelers full-time (More than 10 years)

    Pros

    A big organization with a lot of roles, opportunities and great people. Very high value on actuaries and analytic expertise.

    Cons

    Big can sometimes mean slow; there can be a frustrating bureaucracy sometimes than has to be dealt with, especially when working between departments.


  6. Helpful (3)

    "Claims Operation Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Morristown, NJ
    Current Employee - Anonymous Employee in Morristown, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelers full-time (More than a year)

    Pros

    Above average starting pay, great intro to insurance and claims. When you start it's more administrative and routine work, but once you master the basic stuff you will be assigned more complex, intriguing projects that require thought and expertise. If you put the work and effort in, your UM and higher-ups will take notice and assist you in your career development. I've never felt stagnated or bored. Whenever I have capacity for something new or more complex, I'm always given the opportunity.

    Cons

    Some in the department refuse/have no interest in furthering themselves or doing more than the absolute bare minimum necessary which can be frustrating in a team-driven environment. While compensation is initially above-average, there is no increase for strong performance. They "encourage" you to move into an adjuster role to see any kind of significant increase in your pay. Was told that because I received a couple of merit-based bonuses throughout the year (nice amounts but not huge, maybe 750 or 1k) I wasn't eligible for a merit-based increase to base pay (which I don't understand as the company claims it only gives out merit-based increases, no cost of living increases). That's how they push you to move to adjuster role.

    Advice to Management

    I would have appreciated more transparency surrounding compensation philosophy, because what they actually do is different from what they said in the "compensation philosophy meeting". If I had known I would only see an increase by changing roles, I would have done so earlier.


  7. "Solid Performer with Great People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Hartford, CT
    Current Employee - Senior Director in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelers full-time (More than a year)

    Pros

    Solid in market place
    Clear vision and mission
    Relationship based, collaborative culture

    Cons

    Slow pace
    Not a lot of movement because people are happy

    Advice to Management

    Need to improve decision making methodologies and effectiveness


  8. Helpful (1)

    "Opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims in Hartford, CT
    Current Employee - Claims in Hartford, CT
    Recommends
    Approves of CEO

    I have been working at Travelers full-time (More than 5 years)

    Pros

    I have found that the company is set-up to give employees the opportunity to grow, develop, and succeed.

    I have worked here for 5 years and it is by far the best place I have worked. If you value working in a place that gives you the opportunity to do good work and succeed, work here.

    Cons

    I haven't found any down side to working here.


  9. "Outside"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Memphis, TN
    Current Employee - Anonymous Employee in Memphis, TN

    I have been working at Travelers full-time (Less than a year)

    Pros

    Good managers, pay and PTO.

    Cons

    I can't think of much.


  10. "Analytics Intern"

    Star Star Star Star Star
    Former Intern - Intern in Hartford, CT
    Former Intern - Intern in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Travelers as an intern (Less than a year)

    Pros

    Worked with a highly motivated group of talented, smart people

    Cons

    Sometimes hard to navigate around all of the different departments

    Advice to Management

    The management does a good job of motivating employees and providing interns with an excellent summer experience.


  11. Helpful (1)

    "Incredible Opportunities. Collaborative Culture."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hartford, CT
    Current Employee - Anonymous Employee in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelers full-time (More than 5 years)

    Pros

    I have been with Travelers for about 7 years, after joining the company directly out of college. In that time, I have experienced a culture of true collaboration and support. On tenet of the company culture is its emphasis on strong performance and it it evident by the caliber of employees. There is an evident drive for success and a desire to do what is right for our customers, employees and business partners. I have been afforded incredible opportunities to grow and develop myself, including educational opportunities and on-the-job training and development. The company offers Leadership Development Programs for early-in-career talent in many disciplines that are second-to-none! I feel truly honored to be an employee of such a great company and am grateful for the support and opportunities I have received thus far. I look forward to many years of mutual success!

    Cons

    I have not experienced any cons in my 7 years at the company. Truly a great place to work!


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