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Updated Mar 17, 2023
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Found 2,567 of over 5K reviews
76% Recommend to a Friend
Found 2,567 of over 5K reviews
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Recommend to a Friend
Approve of CEO
Alan D. Schnitzer
1,076 Ratings
What are your colleagues talking about?
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Top Review Highlights by Sentiment
Pros
- "Great benefits; company hires with the intent to promote from within; company is all about individual personal development; company seems to pay better than competitors." (in 595 reviews)
- "Got to meet some really great people and many employees seem to genuinely like working there." (in 324 reviews)
Cons
- "Micro management through multiple silly reports that consume so much of your daily time" (in 200 reviews)
- "Unit managers have less claim knowledge than you and cant be relied on to give correct information" (in 116 reviews)
- "Upper management is incompetent and makes spur of the moment decisions without looking at the long term consequences." (in 61 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Travelers and is not affected by filters.
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- Current Employee, more than 10 years★★★★★
Great Place to work
Mar 17, 2023 - Anonymous Employee in Cleveland, OHRecommendCEO ApprovalBusiness OutlookPros
If you are looking for a great job, stable company, room for growth and want to be rewarded for hard work this is a great place to work. It's truly is a company that rewards hard working employees and takes care of their people and community.
Cons
High expectations, but who doesn't want to be pushed if you work hard and are paid well for it.
- Current Employee, more than 3 years★★★★★
Pros
Very long training process. Wonderful training in all lines and not just your business unit. Preparing you for a long term career. Great care of employees.
Cons
They have a wonderful training program, but sometimes there are periods of time without anything to do and you need to pave your own way. Not all bad. You have the chance to take charge of your education and learn as much as you can.
Continue reading - Current Employee★★★★★
Supportive and Good place to work
Mar 15, 2023 - Claims Adjuster in Tampa, FLRecommendCEO ApprovalBusiness OutlookPros
Company Culture, Benefits Growth and Development
Cons
Workload, pay, Ineffective metrics that harm productivity
Continue reading - Former Employee, more than 3 years★★★★★
Pros
Great benefits, cool people, great training
Cons
Wish you didn't have to do full star Interviews internally. Promote on work ethics and merit.
Continue reading - Current Employee★★★★★
Pros
Typical insurance company noting special
Cons
Nothing bad to say about TRV
- Current Employee★★★★★
Great place to work
Mar 14, 2023 - Senior Counsel in Hartford, CTRecommendCEO ApprovalBusiness OutlookPros
Great place to work, good work/life balance, people are happy to work there, good leadership support
Cons
Not many cons about the job.
- Former Employee, more than 8 years★★★★★
Great place to start insurance career
Mar 13, 2023 - Account Executive Officer in Chantilly, VARecommendCEO ApprovalBusiness OutlookPros
Ease of doing business The People Technology and underwriting systems
Cons
Limited upward mobility No transparency on bonus targets Lack of career development discussion
- Current Employee, more than 1 year★★★★★
Fast Paced and Nonstop
Mar 12, 2023 - Auto Claims Analyst in Houston, TXRecommendCEO ApprovalBusiness OutlookPros
Initial training is thorough. Learning resources are plentiful.
Cons
Extremely heavy case loads. Work is never complete.
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