Travelex Reviews | Glassdoor

Travelex Reviews

Updated April 27, 2017
247 reviews

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Full-time Part-time

2.5
Star Star Star Star Star
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Anthony Wagerman
51 Ratings

247 Employee Reviews

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Pros
  • Multi-cultural work environment (in 15 reviews)

  • The temperature rarely gets below -1 C indoors in the winter and you get free parking and uniform (in 7 reviews)

Cons
More Pros and Cons

  1. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Mill Valley, CA
    Current Employee - Sales Consultant in Mill Valley, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Travelex (Less than a year)

    Pros

    Good manager. The salary is pay on time. After you learn the procedure is an easy, entertaining and interesting job.

    Cons

    No opportunities to grow in the company. The payment is no enough for an employee who lives San Francisco or Bay Area.


  2. "Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Memphis, TN
    Former Employee - Sales Consultant in Memphis, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Travelex full-time (Less than a year)

    Pros

    Not many customers.Get paid time in a half on holidays.

    Cons

    Absolutely boring job. Managers are not on site. Can not leave the office to have lunch, long hours.

    Advice to Management

    Let your employees read books or do homework instead of locking them up in a box waiting on a customer


  3. "A great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensing Analyst in New York, NY
    Current Employee - Licensing Analyst in New York, NY
    Recommends
    Approves of CEO

    I have been working at Travelex full-time (More than a year)

    Pros

    A global foreign currency provider, strategically placed in major financial markets. Great environment to work. Associates are great and very supportive. Great resume builder.

    Cons

    Not much room for advancement. Compensation.


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  5. "Teller/Sales consultant"

    Star Star Star Star Star
    Current Employee - Sales Associate in Atlanta, GA
    Current Employee - Sales Associate in Atlanta, GA

    I have been working at Travelex (More than 5 years)

    Pros

    It is very interesting job and good management.

    Cons

    I don't have any problem.


  6. "Sales"

    Star Star Star Star Star
    Current Employee - Sales Consultant/Trainer in College Park, GA
    Current Employee - Sales Consultant/Trainer in College Park, GA

    I have been working at Travelex (More than a year)

    Pros

    Sales Consultants work in Teams
    Environmental friendly
    Established lasting relationship with our customers
    Serving our customers is our priority

    Cons

    Some of the locations should be enlarged

    Advice to Management

    Spend much time with new hires


  7. "Very nice company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Salt Lake City, UT
    Current Employee - Sales Consultant in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very nice company to work for

    Cons

    The salary should be more, it's a lot of responsibility

    Advice to Management

    Nothing to say


  8. "TVX"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Coordinator in Washington, DC
    Current Employee - Operations Coordinator in Washington, DC
    Doesn't Recommend
    Negative Outlook

    I have been working at Travelex full-time (More than 3 years)

    Pros

    Currency discounts, nice people to work with

    Cons

    No room for growth, constant downsizing/ridding of positions, high turnover rate


  9. "Currency Exchange"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travelex - Sales Consultant in San Diego, CA
    Former Employee - Travelex - Sales Consultant in San Diego, CA
    Recommends
    Neutral Outlook

    I worked at Travelex (More than a year)

    Pros

    Chance to work full-time
    work separate from manager
    Lots of down time between customers
    good experience in customer service, managing a large cash drawer and sales
    able to work on homework or do other things as long as you are being professional and aide customers as soon as they arrive

    Cons

    Waiting between customers can be tedious and boring
    schedule is completed a month in advance and only having a few other coworkers at a location may limit possibilities to ask for time off

    Advice to Management

    Some of the tactics and products they wanted us to employ, seemed counterproductive in my opinion. Many times making the pitch as I was taught was more likely to hurt, rather than help the sale.


  10. "Part/Full time Sales Associate at Airport/Barton Creek"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Austin, TX
    Former Employee - Sales Consultant in Austin, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Extremely easy job- especially at the airport where you can go a whole shift only helping an average of 5 customers. Mall is a little busier. I enjoyed talking to the customers- people going on vacations are usually interesting to talk to. Also, don't have to worry about being micro-managed because you are pretty much on your own most of your shift. Great job for a college student, as you have tons of time to do homework!

    Cons

    Where to begin. Hours were absolutely terrible. When I got hired I was told I would have to work every-other weekend. I worked there about 6 months and ended out having to work 5:30am-8pm most Saturdays and Sundays because they refuse to make the people who have been there longest work weekends, even if it means making new employees work doubles on the weekends, and seem to always be short-staffed. Even when they didn't do that, they liked to switch my schedule to work at 5:30a 3 days a week and then start at 1 pm til 8 the other 2, so you could never regulate your sleep schedule. I only got one weekend off the entire time I was there, and that was because I took off over a month in advance, and even then almost didn't get off because they were so short-staffed. Also, one month after I started there I was told I was getting promoted from a part-time employee to full-time after another full-time worker left. Since I was working about 45 hours every week I didn't understand why six months later they still didn't make this switch (so I wasn't getting benefits) even though I discussed it with them weekly and they kept saying they were going to switch me. Pay is $11/ hr (you can make more working at a bank- and that's where most employees end out going to after they quit) Advancement opportunity is pretty much non-existent, but the little there is you would have to move to Dallas to manage multiple city's stores and be traveling half of the month to multiple store locations for low salary pay. Management was terrible when I was there and the store was full of gossip between employees and management, but I've heard management has since changed, but not much else.

    Advice to Management

    Don't lie to your employees. Be straight-forward with them about hours, pay, and employment status(part-time/full-time) and maybe you won't have such high turnover.


  11. "It's okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Travelex part-time (Less than a year)

    Pros

    The job is very easy. The managers are very flexible with the scheduling and will make accommodations if the need arises.

    Cons

    It can be very slow at times.. I find myself bored and looking for something to do 80% of the time

    Advice to Management

    Find more things for the associates to do during down time, and develop an actual training schedule so new associates aren't wandering in the dark


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