Travelex Reviews | Glassdoor

Travelex Reviews

Updated November 15, 2017
59 reviews

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2.0
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Anthony Wagerman
13 Ratings

59 Employee Reviews

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Pros
  • Flexible work timings / Work- Life Balance (in 9 reviews)

  • International well reputated company with good benefits and work environment (in 16 reviews)

Cons
More Pros and Cons

  1. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Memphis, TN
    Former Employee - Sales Consultant in Memphis, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Travelex full-time (Less than a year)

    Pros

    Not many customers.Get paid time in a half on holidays.

    Cons

    Absolutely boring job. Managers are not on site. Can not leave the office to have lunch, long hours.

    Advice to Management

    Let your employees read books or do homework instead of locking them up in a box waiting on a customer


  2. "TVX"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Coordinator in Washington, DC
    Current Employee - Operations Coordinator in Washington, DC
    Doesn't Recommend
    Negative Outlook

    I have been working at Travelex full-time (More than 3 years)

    Pros

    Currency discounts, nice people to work with

    Cons

    No room for growth, constant downsizing/ridding of positions, high turnover rate

  3. "Part/Full time Sales Associate at Airport/Barton Creek"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Austin, TX
    Former Employee - Sales Consultant in Austin, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Extremely easy job- especially at the airport where you can go a whole shift only helping an average of 5 customers. Mall is a little busier. I enjoyed talking to the customers- people going on vacations are usually interesting to talk to. Also, don't have to worry about being micro-managed because you are pretty much on your own most of your shift. Great job for a college student, as you have tons of time to do homework!

    Cons

    Where to begin. Hours were absolutely terrible. When I got hired I was told I would have to work every-other weekend. I worked there about 6 months and ended out having to work 5:30am-8pm most Saturdays and Sundays because they refuse to make the people who have been there longest work weekends, even if it means making new employees work doubles on the weekends, and seem to always be short-staffed. Even when they didn't do that, they liked to switch my schedule to work at 5:30a 3 days a week and then start at 1 pm til 8 the other 2, so you could never regulate your sleep schedule. I only got one weekend off the entire time I was there, and that was because I took off over a month in advance, and even then almost didn't get off because they were so short-staffed. Also, one month after I started there I was told I was getting promoted from a part-time employee to full-time after another full-time worker left. Since I was working about 45 hours every week I didn't understand why six months later they still didn't make this switch (so I wasn't getting benefits) even though I discussed it with them weekly and they kept saying they were going to switch me. Pay is $11/ hr (you can make more working at a bank- and that's where most employees end out going to after they quit) Advancement opportunity is pretty much non-existent, but the little there is you would have to move to Dallas to manage multiple city's stores and be traveling half of the month to multiple store locations for low salary pay. Management was terrible when I was there and the store was full of gossip between employees and management, but I've heard management has since changed, but not much else.

    Advice to Management

    Don't lie to your employees. Be straight-forward with them about hours, pay, and employment status(part-time/full-time) and maybe you won't have such high turnover.


  4. "sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great company to work with for students

    Cons

    not a good job to work for the long run


  5. "So so"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in New York, NY
    Former Employee - Customer Service Representative in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    good schedule, good benefits if you get to them, good starting pay rate, some days are slow and you still get your hourly wage.

    Cons

    management is too pushy, unrealistic sales goals, stressful and not OK as a long term career employer. not motivating enough.

    Advice to Management

    be more realistic about the sales targets and train your staff better otherwise they'll just continue to be unhappy.


  6. "Good starter job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Travelex full-time (More than 8 years)

    Pros

    Flexible schedule, benefits even though they have trended down in recent years,

    Cons

    Very limited advancements, pay and pay merits,

    Advice to Management

    Strive to maintain positive employees by listening to their opinions.


  7. "Not Great"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Travelex full-time

    Pros

    Had a great mentor until he left.

    Cons

    Company constantly being flipped, no stability or long-term vision.

    Advice to Management

    I have no advice to give.

  8. "Retail Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Retail Sales Representative in Washington, DC
    Former Contractor - Retail Sales Representative in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Travelex as a contractor (More than 3 years)

    Pros

    I enjoyed the experience work experience. I learned a lot. I wish I could have worked there longer. Was really hoping that things would change. However, it just didn't work out that way. Just to let you know it's the World Bank Location that I'm talking about.

    Cons

    All of the employees are burnt-out from work overload. I tried to apply for several positions they would give it to newer employees. Don't come in there having a disability. If they like you they'll compromise if not you're out of luck.They like who they want to like. They always start arguments with me just so I'll get mad. Then if I tell the mgmt they don't care. Mgmt seem a little racist. Was very disappointed with my work experience.

    Advice to Management

    Value your employees and create a fun atmosphere. And ignoring your employees emails, text msg, and not keeping your word is unprofessional. My expectations of them were high but, now it's completely low for them. They're what you call a sad case.


  9. "This job was a nice stepping stone which helped me further my career elsewhere."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant
    Former Employee - Sales Consultant
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Travelex full-time (More than a year)

    Pros

    There was a lot of downtime where i focused on studying and furthering my career. You can learn all about Forex and currency trading markets.

    Cons

    not much room for growth within the company

    Advice to Management

    Be fair, and be nice to everyone.


  10. "Great some days, some days not so much."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelex full-time (More than 3 years)

    Pros

    Perfect for students as scheduling are very flexible.
    Provides various incentives plans for bonus opportunity.
    Able to meet and interact with various people from all over the world.

    Cons

    Lack of career / opportunity growth.
    One-man shifts and therefore causes problem with work-life balance.
    Long and boring when there are no customers.

    Advice to Management

    Provide opportunity for growth internally within the company. Communication improvement with employees and peers from various departments. Better turn-around response from any technical issues.


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