Travelex Reviews | Glassdoor

Travelex Reviews

Updated April 27, 2017
247 reviews

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247 Employee Reviews

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Pros
  • Multi-cultural work environment (in 15 reviews)

  • The temperature rarely gets below -1 C indoors in the winter and you get free parking and uniform (in 7 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Good job!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Charlotte, NC
    Current Employee - Sales Consultant in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Travelex part-time (More than a year)

    Pros

    - Multi-cultural work environment
    - Great pay for part-time jobs ($11/hour)
    - Doesn't need a lot of work experience to apply just a lot of integrity and a great attitude
    - Very easy work once you memorize all the procedures (so easy it's almost boring)
    - Management is pleasant to work with and will help you learn and fix mistakes
    - This is GREAT to put on a resume
    - You meet people from all over the world with mind-blowing stories. (I once exchanged currency for two women who were stuck in the Himalaya mountains during the Nepal earthquake, and my coworker once exchanged for Ryan Lochte- I'm serious.)

    Cons

    - My location is in an airport, so going through TSA every day can be a pain. Additionally, some of the workers and passengers don't understand that what they deem as flirting with a sales consultant (it's bound to happen) borders on or sometimes even oversteps the boundaries of sexual harassment. You can tell them to leave but it's pointless to call security or management on them because by the time anyone has arrived to help you they'll probably have walked away by then. Management will talk to airport employees for you if their behavior becomes to aggressive or creepy, however.

    - There aren't many cons! I've worked here for more than a year and it's because the work is easy and management will take care of you. Don't plan on leaving any time soon!


  2. "Travelex"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in New York, NY
    Former Employee - Sales Consultant in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Travelex (Less than a year)

    Pros

    Job location was ideal. The people were great and a lot of beautiful international women.

    Cons

    The pay was low. But great for high school graduates.

    Advice to Management

    Spend money on parties.


  3. "So so"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in New York, NY
    Former Employee - Customer Service Representative in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    good schedule, good benefits if you get to them, good starting pay rate, some days are slow and you still get your hourly wage.

    Cons

    management is too pushy, unrealistic sales goals, stressful and not OK as a long term career employer. not motivating enough.

    Advice to Management

    be more realistic about the sales targets and train your staff better otherwise they'll just continue to be unhappy.


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  5. "Meh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Minneapolis, MN
    Current Employee - Sales Consultant in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Travelex full-time (More than a year)

    Pros

    you can get your currency at the market rate
    401k, health plan and even decent PTO
    fun work environment
    meet interesting people

    Cons

    No more bonuses
    pushes you to extreme measures
    greedy management
    salery is no enough

    Advice to Management

    give back the incentives and your employees will sell more.


  6. Helpful (1)

    "Used to be great, not so much anymore"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Manager in Houston, TX
    Current Employee - Team Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Experience
    Great colleagues
    Good first job
    Good training
    Good environment

    Cons

    Benefits package has been incrementally cut evrry year for the last 3 years
    Compensation is always on the low end in comparison to equivalent positions elsewhere. This used to be offset by the benefits, but as per my comment above, that is no longer the case
    The bonuses keep getting smaller along with annual raises.
    Some management treats their staff like incompetant pack mules

    Advice to Management

    Value your employees more and you will lose fewer good people.
    Listen to the advice of front line staff and you will make better business decisions


  7. "sales consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Jf Kennedy Ap, NY
    Current Employee - Sales Consultant in Jf Kennedy Ap, NY
    Recommends
    Positive Outlook

    I have been working at Travelex full-time (Less than a year)

    Pros

    amazing managers and co workers
    great learning experience
    great environment to be in if you like to be busy

    Cons

    no room for career growth


  8. "Job culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in John F Kennedy Airport, NY
    Former Employee - Sales Consultant in John F Kennedy Airport, NY
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    - Laxed culture
    - Training was good but not excellent
    - Commission bonus capped at 1250 but easy to hit

    Cons

    - unstable management team
    - archaic IT system

    Advice to Management

    To talk to higher management to increase IT structure and infrastructure.


  9. "Worst Company"

    Star Star Star Star Star
    Current Employee - Sales Consultant in New York, NY
    Current Employee - Sales Consultant in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    None that I can think of.

    Cons

    Very disorganized. Management only care about themselves.

    Advice to Management

    Hire managers that care about their employees.


  10. "overall good for what i needed it for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Travelex full-time (More than a year)

    Pros

    lots of overtime, monthly bonuses when goal is made

    Cons

    can take up a lot of personal time, management had a lot of last minute communications, you might be required to work long shifts alone at a store while being told they will hire someone,

    Advice to Management

    more communication, more pay for the responisbilty gived


  11. "Travelex had excellent leadership."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Newark, NJ
    Former Employee - General Manager in Newark, NJ
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Travelex full-time (More than 3 years)

    Pros

    Promotions and bonus opportunity, always a leader in the industry.

    Cons

    Lack of vision, when it comes to marketing and product.

    Advice to Management

    Good work life balance.


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