Travelocity Reviews | Glassdoor

Travelocity Reviews

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Found 182 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
54%
Recommend to a Friend
100%
Approve of CEO
Travelocity CEO Mark Okerstrom
Mark Okerstrom
1 Ratings
Pros
  • "Friendly people, some interesting projects, work from home opportunities(in 15 reviews)

  • "They offer 3 weeks of vacation along with travel perks(in 4 reviews)

Cons
  • "The business turns and molds to the needs of travel industry that changes rapidly(in 6 reviews)

  • "Travelocity upper management is totally ineffective; communication is silo-ed among work groups, causing massive loss of revenue(in 6 reviews)

More Pros and Cons
  1. Digital Marketing Manager

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mobile Marketing Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelocity full-time for more than 2 years

    Pros

    Incredibly intelligent people, excellent idea sharing culture, decent work-life balance... these are just a few things that make Travelocity, and Expedia Inc., a truly motivating, positive work space. Of the four firms I've worked for to date, working for Travelocity has been the best experience for my career development and continued growth. I have learned so much, work with very talented, intelligent people, and absolutely...

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    Cons

    I think compensation is an area of improvement, but the company's excellent benefit system somewhat makes up for this.

    Travelocity Response

    August 21, 2017Director, Marketing Communications

    Thank you for the great feedback - especially on how your experience at Travelocity has been so good for your growth and development!

  2. It's like working with family

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelocity full-time for more than 2 years

    Pros

    Smaller entity within a BIG company Excellent work like balance Ability to work from home Cool travel perks Fun environment where you laugh a lot Caring coworkers

    Cons

    Travelocity often falls secondary to Expedia for product Difficult to innovate and differentiate brands in a large company Hard to understand overall direction and find points of contact within the organization

  3. Helpful (1)

    Probably The Best Place I'll Ever Work

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelocity full-time

    Pros

    I've been with Travelocity for more than a few years now and despite changing ownership and leadership teams multiple times, I know that this is going to be the best job I'll ever have. Reasons for that: 1) Culture is one of collaboration and respect. People in the Dallas office are genuine, like each other (often becoming good friends), and don't try to undermine one-another to get ahead or anything like that. There...

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    Cons

    The biggest con is dealing with the politics of Expedia, but we mostly are able to stay out of it in the Dallas office. Politics and personalities abound in the Bellevue and London offices in particular. Just a very high amount of people doing whatever it takes to promote themselves internally and get more "territory." There are also a few bad leaders that get terrible employee reviews continually and nothing is ever...

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    Advice to Management

    Honestly? In Dallas - Keep doing what you're doing. And EI-wide, don't be afraid to get rid of bad leaders.

    Travelocity Response

    June 12, 2017Director, Marketing Communications

    Thank you for your very thoughtful and honest review!

  4. Helpful (1)

    Sr. Program Manager

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Program Manager in Southlake, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Travelocity

    Pros

    Friendly people, some interesting projects, work from home opportunities

    Cons

    Lots of middle management and senior management was invisible. Constant change and fear of layoffs.

    Advice to Management

    Pick a course of action and stick to it.

  5. Great Company To Work For

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Marketing Manager in Dallas, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Travelocity full-time for more than 2 years

    Pros

    1) The people - leadership (within the Travelocity business unit) cares deeply about employees futures, growth and does what they can to take care of them. Also - just good people - like a family. 2) Flexibility - this is worth so much. Work/life balance better than any place I've been. The flexibility is so great and very much appreciated by employees. 3) Generally good benefits, pay and location now that the business...

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    Cons

    1) Challenging business to work on - changes so fast, lots of competitors, little difference between them. Just a tough industry in general.

    Travelocity Response

    September 8, 2016Director, Marketing Communications

    Thank you for sharing your experience - I think everyone agrees that the Travelocity team is like a family, which makes it a special place indeed! And yes, it is a challenging industry - but one that keeps us all sharp and working together to keep up with the daily changes.

  6. Travelocity - Sabre Corp

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Travelocity for more than 2 years

    Pros

    Autonomy, good team, nice campus, great brand, rewarding experience to be part of a turn around.

    Cons

    Lack of culture, no innovation, stagnant leadership results in no decisive decision making.

    Travelocity Response

    March 4, 2016Director, Marketing Communications

    Thanks for taking time to leave a review. The great news is that now that we are post-acquisition, that great team and brand are still in place - but with a whole new focus and direction as part of the Expedia family!

  7. Loved it here

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Web Designer in Brooklyn, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Travelocity full-time for more than 6 years

    Pros

    Worked at Travelocity in the mid 2000s out of the NYC office. I was part of the Site59 team that was acquired by the travel giant. I loved it here and made life-long friends and at the time we were thriving. There is something about the travel space that brings together smart, cool people. Unfortunately there were so many inefficiencies and paralyzing politics coming out of headquarters that ultimately (and partially)...

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    Cons

    Not a ton of room for growth unless you were in the Dallas HQ office.

    Travelocity Response

    February 15, 2016Director, Marketing Communications

    There is definitely something about travel that brings people together - and I hope that you have found something as fulfilling since moving on. There is definitely a new spirit here at Travelocity post-acquisition, and I think that we are re-creating that same spirit of Travelocity ...

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  8. Best Place to Work

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelocity

    Pros

    Smart folks Great team to work with welcoming ideas Flexible Schedule Importance to both personal and professional life Benefits Food Perks Travel Benefits

    Cons

    Nothing that im aware of

    Travelocity Response

    January 13, 2016Director, Marketing Communications

    Thanks for the feedback - and along with agreement on Travelocity having a great team, I am fully on board with your listing of "food" as a favorite benefit!

  9. Great culture!

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelocity full-time

    Pros

    Great company if you enjoy fast paced and challenging projects while maintaining a reasonable work/life balance. Excellent exposure to the latest technologies and methodologies in use in the travel industry.

    Cons

    career movement might be limited depending on location

  10. Helpful (1)

    Great people, poor leadership

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Support Technician in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Travelocity for more than 2 years

    Pros

    -High quality product -Extensive and methodical training for new employees -Great working environment and coworkers -Wonderful managers

    Cons

    -Terrible corporate management -Lack of corporate communication to employees

    Advice to Management

    -Inform employees of changing work standards with an adequate time frame to adjust.

    Travelocity Response

    October 26, 2015Director, Marketing Communications

    Thanks for your honest feedback. We have been working to address internal communications process - and with dedicated informational monitors in the new office space, regular inclusive town halls and other methods - I believe we have made some huge strides in this area. And of course, ...

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Found 182 reviews