Travelocity Reviews | Glassdoor

Travelocity Reviews

Updated December 9, 2016
177 reviews

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3.6
Star Star Star Star Star
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Dara Khosrowshahi
12 Ratings

177 Employee Reviews

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Pros
  • Work/life balance better than any place I've been (in 42 reviews)

  • Friendly people, some interesting projects, work from home opportunities (in 14 reviews)

Cons
  • Lots of middle management and senior management was invisible (in 5 reviews)

  • One thing I forgot - don't even factor the bonus (if you are offered one) into your decision making (in 4 reviews)

More Pros and Cons

  1. "Great Company To Work For"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Marketing Manager in Dallas, TX
    Former Employee - Senior Marketing Manager in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Travelocity full-time (More than a year)

    Pros

    1) The people - leadership (within the Travelocity business unit) cares deeply about employees futures, growth and does what they can to take care of them. Also - just good people - like a family.
    2) Flexibility - this is worth so much. Work/life balance better than any place I've been. The flexibility is so great and very much appreciated by employees.
    3) Generally good benefits, pay and location now that the business moved to Dallas. Fun office space (minus the open seating).
    4) Business is performing well after merger to Expedia.

    Cons

    1) Challenging business to work on - changes so fast, lots of competitors, little difference between them. Just a tough industry in general.

    Travelocity Response

    Sep 8, 2016 – Director, Marketing Communications

    Thank you for sharing your experience - I think everyone agrees that the Travelocity team is like a family, which makes it a special place indeed! And yes, it is a challenging industry - but one that ... More


  2. Helpful (1)

    "Sr. Program Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Program Manager in Southlake, TX
    Former Employee - Senior Program Manager in Southlake, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Friendly people, some interesting projects, work from home opportunities

    Cons

    Lots of middle management and senior management was invisible. Constant change and fear of layoffs.

    Advice to Management

    Pick a course of action and stick to it.


  3. "Travelocity - Sabre Corp"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Travelocity (More than a year)

    Pros

    Autonomy, good team, nice campus, great brand, rewarding experience to be part of a turn around.

    Cons

    Lack of culture, no innovation, stagnant leadership results in no decisive decision making.

    Travelocity Response

    Mar 4, 2016 – Director, Marketing Communications

    Thanks for taking time to leave a review. The great news is that now that we are post-acquisition, that great team and brand are still in place - but with a whole new focus and direction as part of ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Loved it here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Web Designer in Brooklyn, NY
    Current Employee - Senior Web Designer in Brooklyn, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Travelocity full-time (More than 5 years)

    Pros

    Worked at Travelocity in the mid 2000s out of the NYC office. I was part of the Site59 team that was acquired by the travel giant. I loved it here and made life-long friends and at the time we were thriving. There is something about the travel space that brings together smart, cool people. Unfortunately there were so many inefficiencies and paralyzing politics coming out of headquarters that ultimately (and partially) lead to the company's downfall. Glad I exited gracefully when I did and didn't have to see it burn, as many of us saw it coming. It was a bittersweet experience and don't regret a thing.

    Cons

    Not a ton of room for growth unless you were in the Dallas HQ office.

    Travelocity Response

    Feb 15, 2016 – Director, Marketing Communications

    There is definitely something about travel that brings people together - and I hope that you have found something as fulfilling since moving on. There is definitely a new spirit here at Travelocity ... More


  6. Helpful (1)

    "Great people, poor leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Support Technician in Dallas, TX
    Former Employee - IT Support Technician in Dallas, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Travelocity (More than a year)

    Pros

    -High quality product
    -Extensive and methodical training for new employees
    -Great working environment and coworkers
    -Wonderful managers

    Cons

    -Terrible corporate management
    -Lack of corporate communication to employees

    Advice to Management

    -Inform employees of changing work standards with an adequate time frame to adjust.

    Travelocity Response

    Oct 26, 2015 – Director, Marketing Communications

    Thanks for your honest feedback. We have been working to address internal communications process - and with dedicated informational monitors in the new office space, regular inclusive town halls and ... More


  7. Helpful (1)

    "Global Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Account Manager in Marietta, GA
    Former Employee - Global Account Manager in Marietta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Travelocity (More than 5 years)

    Pros

    Great team, worked together well, kept well informed with leadership at the end.

    Cons

    Poor leadership decisions in early 2000's eventually led to downfall

    Advice to Management

    too late for meaningful advice

    Travelocity Response

    Sep 29, 2015 – Director, Marketing Communications

    Thank you for your open and honest feedback about your time at Travelocity. While the business has changed significantly since your time here, what hasn't changed is the great team that pulls ... More


  8. Helpful (2)

    "Fun while it lasted"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Merchandising Contributor in Fort Worth, TX
    Former Employee - Product Merchandising Contributor in Fort Worth, TX

    I worked at Travelocity (More than 3 years)

    Pros

    Enjoyed working for Travelocity for several years. People were great and enjoyed going on the annual sales meetings.

    Cons

    The downsizing of Travelocity workforce.

    Travelocity Response

    Jul 23, 2015 – Director, Marketing Communications

    So glad to hear that you had a good experience at Travelocity - the team is still made up of some really great people. Some good news is that we are starting to grow again - so keep your eyes on ... More


  9. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook

    I have been working at Travelocity full-time (More than 8 years)

    Pros

    I have worked at Travelocity for 8 years and although there have been many changes in those 8 years, I'm glad I stuck around to see them out. The people are nice, the environment is great and the benefits couldn't be better. I would highly recommend Travelocity to a friend! Although Travelocity has now been purchased by Expedia, the fun spirit of the team has not gone away and Expedia seems like a great company to work for as well.

    Cons

    Once the company was purchased by Expedia, the office moved from Southlake to Dallas, so that has been an adjustment to someone who doesn't live in Dallas. Now a few months in, our new office space is coming together nicely. No other cons

    Travelocity Response

    Jul 14, 2015 – Director, Marketing Communications

    I'm glad to hear that you would recommend Travelocity to a friend - especially since we have a number of positions open right now. Certainly, the location change has been a bit of a challenge, but it ... More


  10. "Marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    People, pay and new office a huge plus.

    Cons

    Honestly, none - it's been a great place for me.

    Travelocity Response

    Jun 9, 2015 – Director, Marketing Communications

    Glad to hear that you are enjoying things! And if you think the new "temporary" office is great - just wait until the new space is built out upstairs. It's going to be incredible!


  11. "Market Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Manager in Dallas, TX
    Former Employee - Market Manager in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Travelocity full-time (More than 5 years)

    Pros

    Loved working for Travelocity. I was there for 6+ years. Excellent benefits, strong support from management and great group of team members.

    Cons

    No downsides. I would have loved to stay with the company but my division was eliminated when Travelocity signed a marketing agreement with Expedia.

    Travelocity Response

    Jun 9, 2015 – Director, Marketing Communications

    Thanks so much for the feedback and the great attitude. We know that the Travelocity brand was built by a lot of incredible people like yourself over the years - and even with the changes that you ... More


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