FilterSan Francisco, CA Area
Lots of middle management and senior management was invisible (in 5 reviews)
I worked at Travelocity full-time (More than a year)
Fun place to work. Colleagues are quite friendly and overall pretty easy to get along with.
Office being in SFO and head office being in Texas, sometimes you are not part of the decision making process.
Intelligent and passionate coworkers; a fantastic industry (travel); great community environment; work from home options; travel opportunities; ideal office location; comprehensive benefits package including health, dental, and vision.
Combined work/sick leave; disorganized leadership; high executive turnover; below-market pay; refusal to address compensation issues; hiring and raise freezes; repeated lay-offs contributing to an uncertain work environment; limited or no career advancement path.
Advice to Management
Management needs to settle on a single, unified plan going forward and provide clear pathways for employee advancement. They also need to address the ongoing issue of low compensation, cut back outsourcing, and bring more jobs in-house.
The travel industry is a really fun & interesting place to work. It's nice to spend your day thinking about travel as your product, rather than widgets. The work schedule is flexible, with a good amount of time off (PTO - no sick time.)
Travelocity definitely does not pay competitively with other companies that are as well known in the internet sector. And even though everyone thinks there would be lots of great travel perks & deals working for a big travel company - there are actually very few and none of any significant value.
Advice to Management
Management is over-focused on recognizing and rewarding only those employees who sacrifice everything for their careers - and absolutely loves brown-nosers. Yes, that happens everywhere - but it seems more pronounced at Travelocity. And the company sometimes makes odd choices about strategy, priorities and investments, rather than focusing on the things that will truly drive bottom-line financials.
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