Travelport Reviews | Glassdoor

Travelport Reviews

Updated June 27, 2017
234 reviews

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Full-time Part-time

3.3
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Travelport President, CEO, and Director Gordon A. Wilson
Gordon A. Wilson
111 Ratings

234 Employee Reviews

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Pros
  • Great work life balance, with the ability to work from home and generally work flexibly (in 37 reviews)

  • I enjoy the flexibility of being able to work from home & managing my working day, although work can become very addictive (in 21 reviews)

Cons
  • Too much Senior management, slowing done things (in 17 reviews)

  • We talk about it in whispers--no one really gives two cents about the upper management (in 10 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "A place of growth and shared vision."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst
    Current Employee - Senior Business Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelport full-time (More than 10 years)

    Pros

    Great work/life balance, fair pay, understanding managers, and great leadership. Terrific work environment and work from home ability.

    Interesting travel technology where you never face a lack of work or lack of enthusiasm to do the work as most of the work is directly driven by the industry.

    Cons

    As in every large successful company, change is frequent and can hurt. Sometime people you worked with for many years may get affected by a lay-off, but then can be rehired somewhere else within the company....

    Advice to Management

    Keep striving for better!


  2. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager - Supplier Services in Atlanta, GA
    Current Employee - Manager - Supplier Services in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelport (More than 5 years)

    Pros

    I've been at Travelport for 21 of the past 24 years and I truly enjoy working here. The people are what make it special and the company is always striving to be the best it can be.

    Cons

    Being a global organization, communication across time zones can slow down production.

  3. "great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Portfolio Director in Denver, CO
    Current Employee - Portfolio Director in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelport full-time (More than 3 years)

    Pros

    Rewards hard work, friendly culture , great flexibility, wonderful leadership support and commitment

    Cons

    Legacy technology sometimes hinders productivity

    Advice to Management

    Keep up the great work. It is nice to work at a company with a clear and compelling strategic vision.


  4. "Strong company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Englewood, CO
    Current Employee - Product Manager in Englewood, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelport full-time (More than 5 years)

    Pros

    Growth, Focus on Innovation, Transformation to Agile Development Methodology. Strong leadership.

    Cons

    Big company - can be slow to move through change. Lots of change in motion this year.

    Advice to Management

    Focus on people.


  5. Helpful (14)

    "A Sinking Ship of a Company. Not Impressed at All."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Denver, CO
    Current Employee - Project Manager in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Travelport full-time

    Pros

    Salary is very good. Benefits are very good, including immediately vested 6% 401K match. Interesting industry.

    Cons

    I have to concur with the tons of other reviews: this place is a complete mess. It stinks being a PM here, as there is so much historical and political baggage to deal with.

    Absolutely no prioritization of projects or resources, and every new project is touted as the drop everything new priority. This creates endless firedrills and endless battles between groups. Business units and IT groups are completely siloed, and there is no centralized strategy, no centralized priorities, and no centralized vision from the product teams. Lots of smart people with great ideas for the future. But, what gets funded is based on the fear of losing whichever customer they're currently most worried about. Everything here seems to be a reactive effort, with little investment or vision towards a cohesive, modern solution.

    Revolving door senior management has injected new blood, but they quickly fall into the same rut or leave. As others have mentioned, in an effort to reduce costs, Travelport is outsourcing its QA and most of its development to India. Yet, at the same time, they aren't reducing the bureaucratic layers upon layers of Senior VP's, VPs, Senior Directors, Directors, Program Directors, Managers, Program Managers, etc.

    The worst part is that the company is trying to halfheartedly execute a huge number of risky 'transformation' projects while keeping a damaged plane flying, all while outsourcing its bread and butter development. None of this is prioritized, jointly coordinated, staffed, or communicated at the levels needed to be successful.

    As to culture, I really don't see one other than fear and constant reactive firedrills.

    Advice to Management

    Reduce the crazy number of VP's and directors. TALK to other silos. Prioritize something - anything! Kill the hundreds of projects that aren't a central priority. Stop trying to do a ton of half-baked things and do a few things well.


  6. "Great place to begin IT career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelport full-time (More than 10 years)

    Pros

    Growth opportunities in IT if you are starting out in your career, progressive in use of Cloud based development

    Cons

    Business leadership primarily based in UK with IT leadership based in Atlanta Georgia and Denver Colorado

    Advice to Management

    There is a lot of information shared with the workforce, with a strong commitment to diversity


  7. "Okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Analyst in Atlanta, GA
    Former Employee - Systems Analyst in Atlanta, GA
    Doesn't Recommend

    I worked at Travelport full-time (More than 10 years)

    Pros

    Some very nice people used to work there,

    Cons

    Keep changing direction so hard to know what the future will be.

  8. "Sales Support Business Analyst"

    Star Star Star Star Star
    Former Employee - Business Analyst in Denver, CO
    Former Employee - Business Analyst in Denver, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Travelport full-time (More than a year)

    Pros

    Well established with good benefits

    Cons

    Problem with leaders who don't have a good concept of how to lead

    Advice to Management

    Hire the best person for the job and don't promote just because someone is good at what they do.


  9. Helpful (4)

    "Work to death until they throw you away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Travelport full-time (More than 5 years)

    Pros

    Coworkers, Mgmt ignores you until they want to use you or fire you

    Cons

    HR is the worst thing about this company. Unless you're a lackey to a senior leader, don't bother to think about career growth

    Advice to Management

    Gordon watch your back. CIO is gonna take you out


  10. "Employment with Galileo"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Supervisor in Salt Lake City, UT
    Former Employee - Call Center Supervisor in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Travelport full-time (More than 3 years)

    Pros

    Comfortable work environment, friendly people.

    Cons

    No job security, uniformed on day to day changes


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