Travelport Reviews | Glassdoor

Travelport Reviews

Updated December 10, 2017
157 reviews

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Current Employees

3.6
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Travelport President, CEO, and Director Gordon A. Wilson
Gordon A. Wilson
90 Ratings

157 Employee Reviews

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Pros
  • Most departments will offer flexible working hours to help employee retain healthy work-life balance (in 45 reviews)

  • My work from home ability will keep me here for a while (not open to everyone) (in 23 reviews)

Cons
  • Too much Senior management, slowing done things (in 17 reviews)

  • We talk about it in whispers--no one really gives two cents about the upper management (in 13 reviews)

More Pros and Cons

  1. "Ups and downs are the norm in the travel industry."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Travelport full-time (More than 5 years)

    Pros

    It is a large company with advancement opportunity. When the travel industry is on an up it is an exciting place to be working.

    Cons

    Like most large companies there is a lot of rules and procedures to deal with that can slow your progress.


  2. "EMPLOYEE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Travelport full-time

    Pros

    Flexibility and willingness to evolve beyond transitional business and diversify.

    Cons

    Sometimes the management teams seem disconnected.

    Advice to Management

    Listen, be decisive, focus on being data driven and communicate more clearly.

  3. Helpful (2)

    "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Travelport full-time (More than a year)

    Pros

    Good work life balance, nice people, decent pay

    Cons

    Frequent change will give you whiplash, old outdated technology and processes, business model seems to be outdated, just seems like a company stuck in the 90s

    Advice to Management

    Hire the best people if you want to be known as a technology company. You cannot outsource to TCS like you've done and expect to be a leader in travel tech


  4. Helpful (3)

    "Positive reviews are fake"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Travelport full-time

    Pros

    There are minimal pros these days and it really depends on if you are lucky to have a good manager.

    Cons

    Where to start? The Sr Leadership team is either blind to reality or believe the bull that they are being fed by their reports who are too scared to tell them the truth.

    The vacation time was just lessened for employees who have more than 5 years. HR can defend their decision all they want but the fact is, time was lost.

    If you are a woman, forget this company. Run, dont walk.

    If you a programmer, don't bother. They aren't interested in your skills, or at least, won't be for long.

    The review with the title of 'fear based company' is 100% correct and a perfect description.

    Glassdoor lists Travelport as an engaged company. That explains the positive comments and ratings. Obviously there are "people" who are writing fake positive reviews, tsk tsk, HR.

    Advice to Management

    Get a clue or be honest and admit that you intend on dissolving Travelport.


  5. "Good company."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelport full-time (Less than a year)

    Pros

    Good company. Good work life balance.

    Cons

    am not sure for cons.


  6. Helpful (2)

    "Not all departments are equal"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Travelport full-time (More than 10 years)

    Pros

    Salaries are basically competitive, until you remember that employees are working on three or maybe four different systems, not just 1.

    Even tho the workload is pretty heavy employees want to do a good job for the customers.

    Company invests in measurement and improvement tools like employee satisfaction, some internal training but they don't hit the mark and could do better.

    Cons

    Some reviews say there's a good work/life balance but that really depends on your department and your managers.

    Now that its a public company the bottom line is the bottom line.

    Too many 1P people making decisions based on narrow ideas and fear.
    Should have kept more Galileo people to balance the mix of decision makers for ALL systems.

    Advice to Management

    Stop cross training people and then eliminating positions based on redundancy.

    Get out of offices and engage with the people at the bottom of the totem pole. Ask them what's needed... and then do something about it. People who have been in the company 10+ years know that employee surveys are just lip service and nothing changes.


  7. "Senior Business Analyst I"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelport full-time

    Pros

    Great place to work

    Cons

    Employee Attrition is really high

    Advice to Management

    Keep investing in current employees

  8. Helpful (5)

    "Company going downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Travelport full-time (More than 10 years)

    Pros

    Most people do try to be helpful and want to get the job done.

    Cons

    Where to start....changed outsourcing company and it's turned into a disaster. We were assured there would be training, etc but it's failed miserably. Some people were told not to bother to train, etc. Fall out is that we don't have people who know what they are doing. Key people were lost in the transition and now we don't have the people needed to either address the issues or fix them. Still way over worked. We desperately need more staff as project load for each person continues to get heavier. Approvals for loads in the production system continues to get more and more cumbersome and has become a joke. Decisions seem to get made without the involvement of departments who are impacted by these decisions. In the main this company is spiraling into disaster. Long time employees are beyond frustrated and continue to not be heard. CEO and upper management need to be replaced with new and fresh people who are willing to consult with employees who are in the trenches and can give consequential feedback. Career opportunities for those who are virtual are non-existent. People are talking about retiring or leaving as it's impossible now to work here.

    Advice to Management

    See cons.


  9. "Great Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Network Engineer in Denver, CO
    Current Contractor - Network Engineer in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelport as a contractor (More than a year)

    Pros

    Flex hours, positive attitude, and open minded supervision

    Cons

    No upward mobility at the moment


  10. Helpful (1)

    "Passionate, Dedicated People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Travelport full-time

    Pros

    Passionate culture dedicated to the customer
    Global technology player in the $7 Trillion Travel and Tourism industry
    Culture
    Opportunities for growth

    Cons

    Remnants of silos still exist

    Advice to Management

    Stay on course and hold everyone accountable


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