Travelport Reviews | Glassdoor

Travelport Reviews

Updated February 8, 2017
194 reviews

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194 Employee Reviews

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Pros
  • Good work-life balance with flexible working conditions including homeworking opportunities which demonstrate trust by management (in 31 reviews)

  • Work from home option, Plenty of information available online (in 20 reviews)

Cons
  • Senior management is mostly uninterested by anything outside of their 1980's -style offices (in 14 reviews)

  • We talk about it in whispers--no one really gives two cents about the upper management (in 11 reviews)

More Pros and Cons

  1. "Very flexible work environment"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    If you are looking for a good work life balance, Travelport is the company for you. Very flexible and work from home options.

    Cons

    The business strategy is often times not coherent with the work and funding that gets approved.

    Advice to Management

    Need an overhaul of accountability structure, the current structure does not work and is not optimum for the business.


  2. Helpful (2)

    "Senior Lead Technical Programmer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Software Developer, Project Manager, Business Analyst in Littleton, CO
    Former Employee - Lead Software Developer, Project Manager, Business Analyst in Littleton, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Travelport (More than 8 years)

    Pros

    Interesting industry, Opportunity to meet customers internal and external. Competitive pay scale.

    Cons

    A lot of churn from the top through middle management. HR issues are not addressed although there is a required Company Conduct and Ethics program. "older" workers aren't valued for their experience and knowledge. Sad as Travelport has historically been a wonderful place to work!

    Advice to Management

    Tough question! In my opinion, the decisions and direction of the company are from the executive level down, and he is building that "empire" from previous companies. There is a huge fear factor. First level management and their employees feel powerless, Even HR has gone through a total replacement. I don't have a great answer Action is required to break the barriers between the executive level and the employees, Break out groups? Lunch discussion sessions? The recent employee survey showed problems yet employees and first level management aren't hearing about any action plans, Used to have a group called "Technology One Team" - TOT - which facilitated communication between the executives and the employees. This group was dissolved when the last CIO "left" Rebuild these teams?


  3. Helpful (3)

    "If You are an Older Employee Look Elsewhere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Great Location
    Lots of company events

    Cons

    There is no accountability structure.

     Permanent employees often try to purposely sabotage the jobs of new employees and contractors via not offering proper support when asked, and withholding information.

    You have to jump through many hoops to get things done, or get employees to perform their jobs.

    High turnover especially if you are an older employee

    The staff hangs in cliques, thus creating an unfair advantage as it relates to work performances

    Advice to Management

    Operate more professionally
    Provide better support to newer employees and contractors
    Place boundaries between the personal/workrelationships of upper-management and subordinates


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  5. Helpful (4)

    "Corporate-centric"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Travelport full-time (More than 10 years)

    Pros

    The people are friendly and knowledgable.

    Cons

    I've worked here for many moons and am saddened at the lack of employee support there is now. Employees have been begging for change yet the powers that be do not listen. Many promises have been made but change still does not come. Raises are shrinking yearly which this year was one of the worst. Promotions within are fairly non-existent and job opportunities for virtual workers just aren't there. The process one goes through just to get something done is unsustainable and seriously impedes progress. Too many layers of approvals and documents to get through and yet upper management does nothing. Training for anyone other than Sales is non-existent yet we're expected to support products with little to no support. This company does nothing to support it's employees yet expects miracles when it comes to implementing products. Unrealistic deadlines and expectations. Work to life balance is a joke. Can't wait to get out.

    Advice to Management

    See above


  6. Helpful (1)

    "Sr Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Denver, CO
    Former Employee - Senior Software Engineer in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I got to work developing new infrastructure projects.

    Cons

    Too much turnover. Several employees and contractors have come and gone in the group I was in. The general culture does not favor contractors.

    Advice to Management

    Build a relationship with your employees.


  7. Helpful (1)

    "Personal agendas block corporate success"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager
    Former Employee - Senior Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good benefits, flexible work schedule.
    Some fantastic team members - but most leave quickly when they catch on to what is going on.

    Cons

    High volume of long term employees and management operate in cliques (including promotions), will sabotage the work of newer employees and create barriers to change in order to protect their own agendas.
    Cross-team communication and questions are stifled.
    Unqualified metrics encouraged on exec reports.
    Performance objectives with no measurement criteria are permitted on employee appraisals and guarantee management subjectivity.

    Advice to Management

    Question the quality of the metrics that are provided to you as being representative of business success rather than "happy news only".


  8. "Intern at Travelport"

    Star Star Star Star Star
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great program, laid back, flex hours

    Cons

    Not enough communication between mentors and HR

    Advice to Management

    Educate mentors on intern procedures more.


  9. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Travelport full-time (More than 5 years)

    Pros

    multinational, entrepreneur, good strategy, training

    Cons

    changing managemet, UK based, too much dept


  10. "Flexible Workplace with Lots of technology available"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Developer in Atlanta, GA
    Former Employee - Senior Software Developer in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Travelport (More than 8 years)

    Pros

    Very flexible remote work possibilities.
    Many challenges to test your skills.
    Middle management is as supportive as they can be.

    Cons

    Remote employees have no options for advancement.
    Upper IT management is out of touch with operations


  11. Helpful (2)

    "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Travelport full-time (More than 8 years)

    Pros

    Flexible organization with a global presence. Exposure to many cultures via the employee base and customer base. Personally, i have a fantastic manager, but others are not so lucky.

    Cons

    Significant number of employees with more than 20+ years in the organization who are less than helpful in working with newer employees to become acclimated to their new environment.

    Advice to Management

    There are too many long-term employees in their roles for way too long. As a result, they are no long effective working with travel management companies, for example. Rather they are more focused on the goals of the travel management company and not Travelport.



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